Fernando Cruz
Fernando Cruz at Columbia Ford Kia
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Fernando Cruz

Service Advisor

Columbia Ford Kia

234 Willimantic Road, Route 6
Columbia, CT 06237

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4.8
111 Reviews

Dealership Experience

3 yrs, 7 mos

Industry Experience

5 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.8

111 Reviews

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111 Reviews of Fernando Cruz

April 19, 2024

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Employee Rating

Great service & communication on vehicle status. Drop off and pick up extremely easy. Thank you. More

by donbartonlv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 16, 2024

Dealership Rating
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Excellent and friendly service. Fernando was great to deal with. Truck was completed in the time frame that he gave me.. Will continue to go to Columbia Ford for service even thou More

by Pv3nev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 26, 2024

Dealership Rating
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Always pleasant staff provide dedicated, fast, and correct service to my vehicles. Parts readily available and time required is communicated well. More

by Denim
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

March 24, 2024

Dealership Rating
Employee Rating

Very quick and easy nice facility and very helpful staff clean and convinient Would recommend More

by Jerr650
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Roderick

March 13, 2024

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Employee Rating

Always goes above and beyond for their customers. I have bought multiple vehicles through them and have referred many friends who ended up buying from them too. Top notch dealer More

by Smarie
Sales Price Transparency
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Recommend Dealer
Yes

March 06, 2024

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Employee Rating

People very pleasant. Jordon was very helpful in a difficult situation for us. He took time and explained everything we needed to know. More

by Sfbaiardi42
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Handfield

March 06, 2024

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Customer service and their professional service is top notch. I would definitely go back next time. More

by Jamie v
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Recommend Dealer
Yes

February 28, 2024

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The best ford dealer so far ! I bought 10 brand new trucks so far and everything is working great! More

by Ed!
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Mike Pahlas

February 14, 2024

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Employee Rating

Great people. Easy to work with and understand. Awesome job of keeping you updated each step of the way of the process. More

by gothicnixon12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicole Mooney, Jay Roderick , Michelle Carey

February 01, 2024

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Employee Rating

Columbia kia has the best service department that I have ever been to. Always so nice and helpful and understanding to helping the customer. More

by Chris Lamoureux
Service Price Transparency
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Recommend Dealer
Yes
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