Fernando Cruz

we used the mobile service and they were fantastic they were on time very respectful of our property and vehicle and worked to complete the job in a timely manner , were on time very respectful of our property and vehicle and worked to complete the job in a timely manner , More

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My wife's family have gone to monoco ford for years to buy ford trucks, I went there with an appointment to get a key made up and they said they remember talking to me and setting up an appointment but th buy ford trucks, I went there with an appointment to get a key made up and they said they remember talking to me and setting up an appointment but they never wrote it down, I called columbia and they were great, they treated me like I was a customer who purchased the truck from them, I told my father in law and he said he wouldnt buy another teuck from monaco and would shop at Columbia ford, my wife also agreed that we would shop at Columbia ford for our next truck More

by matty-williams Verified Customer Verified Customer

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Poor communication on getting work done My truck was promised complete in two days and received call end of 3rd day it wasn't even started. Truck delivered 3rd day without work being complete. promised complete in two days and received call end of 3rd day it wasn't even started. Truck delivered 3rd day without work being complete. More

by dsousa56 Verified Customer Verified Customer

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I will never use columbia ford again. It is ridiculous that an emergency services vehicle was OUT OF SERVICE for 31 working days. Horrible service. It is ridiculous that an emergency services vehicle was OUT OF SERVICE for 31 working days. Horrible service. More

by Ejbona Verified Customer Verified Customer

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It was a great pleasure and easy to work with the staff. I even had breakfast with my wife after dropping off at the café on site. I even had breakfast with my wife after dropping off at the café on site. More

by gloricco25 Verified Customer Verified Customer

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Vehicle pick up and delivery is great. Work was finished within the day and all seems good Work was finished within the day and all seems good More

by EllwoodJ Verified Customer Verified Customer

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Columbia ford came to my house to perform a software update on my F-150 for a recall notice from Ford. update on my F-150 for a recall notice from Ford. More

by dick456 Verified Customer Verified Customer

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Bob was very respectful to me and also thank me for my service in the military. There should be more people like Bob behind the counter. Bob was very helpful! Thank you. service in the military. There should be more people like Bob behind the counter. Bob was very helpful! Thank you. More

by bl65falcon Verified Customer Verified Customer

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After a very bad experience with a small dealership my mind was very skeptical. Columbia put that all to rest. The dealership has been in business for many years. Everything was clean and tge employees se mind was very skeptical. Columbia put that all to rest. The dealership has been in business for many years. Everything was clean and tge employees seemed to really like their working environment. Miguel was very pleasant to deal with. I got a very fair deal done and couldn't ask for much more. More

by toddcribby Verified Customer Verified Customer

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Service center is very friendly. They helped explain what had to be done in a timely manner They helped explain what had to be done in a timely manner More

by MMM040479 Verified Customer Verified Customer

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