Jody Cruce | Page 28

Service at Palmer dodge is always courteous and professional. Long standing relationships are very important as a trust factor for me. Roberto deCalpo has been an service coordinator for many year professional. Long standing relationships are very important as a trust factor for me. Roberto deCalpo has been an service coordinator for many years and that makes makes me a solid customer. Harry Beecham More

by harrybeecham Verified Customer Verified Customer

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Roberto was very responsive and helpful in getting all my issues taken care of. Will definitely be returning to Palmer for all my service needs issues taken care of. Will definitely be returning to Palmer for all my service needs More

by AMANDAZORC Verified Customer Verified Customer

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Totally professional and pain free experience I worked with 4 different people in the purchase of my new Jeep Sahara. They were all very professional and delivered on their promises. The whole p I worked with 4 different people in the purchase of my new Jeep Sahara. They were all very professional and delivered on their promises. The whole process was easy. Great job you guys! More

by GWILLIS10 Verified Customer Verified Customer

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I am pleased with the overall sales process. I found what I wanted online and they got me an approval before I even arrived. I test drive the truck I was looking for and signed the paperwork and was out of t I wanted online and they got me an approval before I even arrived. I test drive the truck I was looking for and signed the paperwork and was out of there within an hour. More

by WSMITH79 Verified Customer Verified Customer

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Amazing Service Palmer's entire service team was fantastic all the way to the owner of the company. I would never use any other dealer for service! Palmer's entire service team was fantastic all the way to the owner of the company. I would never use any other dealer for service! More

by rich49 Verified Customer Verified Customer

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new tires Came to Palmer Dodge because I was told I needed 4 new shocks and 4 new tires by Dekalb Tire on my 2017 Jeep Rubicon, with only $23k miles on the vehi Came to Palmer Dodge because I was told I needed 4 new shocks and 4 new tires by Dekalb Tire on my 2017 Jeep Rubicon, with only $23k miles on the vehicle I wanted Jeep to confirm what I needed. I dealt with Roberto Del Campo upon arrival and he pretty quickly told me I needed 4 new tires, next step was confirming the shocks. Had to leave the Jeep so they could diagnose. After leaving service I walked the lot with my soon to be 16 year old and called Jody Cruce who I had some dealings with about a potential Jeep. I let him know what I was dealing with at Service, so he told me he would connect with Roberto to make sure they treated me right. When Roberto called me to give me the diagnosis, he did confirm the conversation with Jody and also the fact I did not need new shocks. That trust is essential with vehicle Service, Dekalb Tires just lost a customer that was servicing 3 of my vehicles. Thank you to Roberto and Jody. More

by atlantaburkes Verified Customer Verified Customer

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Excellent Experience Very pleased and happy with my experience at this dealership. Everyone I encountered with was a pleasant experience. Would highly recommend to any & Very pleased and happy with my experience at this dealership. Everyone I encountered with was a pleasant experience. Would highly recommend to any & all people interested in purchasing any type of car from them. More

by CLED Verified Customer Verified Customer

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The Palmer Dodge Team has been wonderful from day one. My family has been purchasing cars from this dealership for years. Jody in management is our go-to guy for everything and Hiram at the service center al family has been purchasing cars from this dealership for years. Jody in management is our go-to guy for everything and Hiram at the service center always takes great care of us and our vehicle! More

by sonovarose Verified Customer Verified Customer

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Amazing Service Had such a great experience with Michael! He kept me informed the whole time via text and managed my expectations on pickup time. Always my go-to for Had such a great experience with Michael! He kept me informed the whole time via text and managed my expectations on pickup time. Always my go-to for sales & service! More

by mdesousa Verified Customer Verified Customer

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Do not have them deliver a car to you! They did not change the oil before sending me the car. Bought the car on March 23. Already having to replace the back tires, because the tread is gone. The sales change the oil before sending me the car. Bought the car on March 23. Already having to replace the back tires, because the tread is gone. The sales manager hung up the phone on me when I asked him about it. Once you buy the car from them your screwed.. If you want to buy a car from this place you better look it over at the dealership period. They’re just there to make a dollar screwing you in the process is just a part of it. My car had 16,000 miles on it when I bought it literally just hit 20,000 miles an my back tires are screwed it’s a V-6 it’s not like I was doing donuts or some crap. The service you get after you buy the car is what’s most important they failed at that big time! Update! 5/28/2020. Had my challenger inspected today the back end was out of line super bad!! That’s why my tire tread didn’t last, but 4000 miles. The shop can’t even do the Alignment because somethings wrong with the back end. Causing the tires to wear super fast. I’ll find out Monday when I take it to the dealership closest to me. I don’t see how this was a Certified pre-owned vehicle!! I’m really confused about how it got certified with everything I have found wrong with it so far. So the lesson I’ve learned so far is the words certified pre-owned doesn’t mean jack diddly squat. I guess we’ll see how good this platinum warranty coverage is they offered with the vehicle. Of course I had to pay for that too. More

by taylynnbrooks Verified Customer Verified Customer

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