Jody Cruce
Jody Cruce at Palmer Dodge Chrysler Jeep Ram
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Jody Cruce

General Manager

Palmer Dodge Chrysler Jeep Ram

11460 Alpharetta Hwy
Roswell, GA 30076

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4.7
319 Reviews
4.7

319 Reviews

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319 Reviews of Jody Cruce

January 19, 2025

Dealership Rating
Employee Rating

The staff at this dealership have been servicing my automotive needs for over 20 years. The Owner Jody is the best around and the entire staff is always so helpful. Highly recommend for purchasing or s More

by Peter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 20, 2025

Palmer Dodge Chrysler Jeep Ram responded

Peter, thank you for your fantastic review! We're thrilled to hear about your long-standing relationship with us and appreciate your kind words about Jody and the team. Your loyalty means the world to us, and we look forward to continuing to meet your automotive needs for many more years!

January 12, 2025

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Employee Rating

The whole team at Palmer Dodge and Jeep are awesome! !! Jody Cruse, Casey Cruse, Zach Jordan and Chris Buser made my vehicle purchase smooth and great!!! I would definitely recommend them and this dealer More

by GGILMORE2
Recommend Dealer
Yes

Other Employees Tagged: Zach Jordan, Casey Cruce , Chris Buser

Jan 13, 2025

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear you had an awesome experience with Jody, Casey, Zach, and Chris. Enjoy your new vehicle, and we look forward to seeing you again!

January 08, 2025

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Excellent service with very friendly staff. The jeep was repaired as expected on the time frame they quoted. More

by elleby300
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Lee Brown

Jan 09, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team and that your Jeep repairs were completed on time. We appreciate your support and look forward to serving you again!

December 31, 2024

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Excellent and knowledgeable staff both in the sales and service departments. I have purchased several cars from them and have yet to be disappointed. More

by elleby300
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Lee Brown, Steve Flemming, Zach Jordan , Cody Cruce

Jan 02, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thanks, Elleby! We’re thrilled to hear you’ve had such positive experiences with our team. Your loyalty means a lot to us, and we’re here to keep delivering excellent service. Looking forward to helping you with your future car purchases!

December 28, 2024

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Very clean knowledgeable staff great inventory friendly environment easy to deal with and we enjoyed the experience More

by BBUDDIN84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Barron, Casey Cruce

Dec 30, 2024

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear you had a great experience with our team and inventory. Creating a clean and friendly environment is our priority, and your feedback encourages us to keep up the good work. We look forward to seeing you again!

December 26, 2024

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Rich in service is such a great help and makes this always easy for me to service my vehicles. More

by SDAVIS31
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Dec 27, 2024

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear that our services have made managing your vehicles easier. Your satisfaction is our top priority, and we appreciate your support!

December 11, 2024

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Employee Rating

Our experience was very pleasant. From the sales person all the way to the finance department was superb. More

by SLPLACEK
Recommend Dealer
Yes

Other Employees Tagged: Nick Barron

Dec 12, 2024

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback! We're thrilled to hear you had such a great experience with our team. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts!

December 07, 2024

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Employee Rating

Great service and great communication, thank you Richard, Kimberly and Sarah for making it a pleasant experience More

by Farah keelani
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Hooper , Richard kinsey

Dec 10, 2024

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your wonderful feedback, Farah! We're thrilled to hear you had a pleasant experience with Richard, Kimberly, and Sarah. Your support means a lot to us, and we look forward to serving you again!

December 01, 2024

Dealership Rating
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Kimberly in service is the only one who seems to care about helping me with my car. I could not me more upset about buying this Wagoneer from Palmer Dodge. I have had nothing but issues with the car ev More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Keller, Ryan Hooper , Again, Kimberly was the only one that seems to care about getting my car fixed.

Dec 03, 2024

Palmer Dodge Chrysler Jeep Ram responded

Josh, we’re truly sorry to hear about your experience with your Wagoneer. It’s disappointing to know you’ve faced ongoing issues. We appreciate your feedback and will work to improve our service. Thank you for highlighting Kimberly’s efforts; we’ll ensure your concerns are addressed. Sincerely, David Keller, Service Manager, service@palmerdcj.com

December 01, 2024

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Employee Rating

Could not be more upset with the service center. I wish I would have never bought this Wagoneer from Palmer Dodge. I have had nothing but issues with the car and would get rid of it if it was not More

by JOSH.CANTRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Keller, Ryan Hooper

Dec 04, 2024

Palmer Dodge Chrysler Jeep Ram responded

Josh, we're truly sorry to hear about your experience. Your frustration is completely understandable, and we appreciate your feedback. We strive for better service and will work to address your concerns. Thank you for bringing this to our attention; we’re committed to improving. Sincerely, Nick Barron, General Sales Manager, nick@palmerdcj.com

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