Jody Cruce
Jody Cruce at Palmer Dodge Chrysler Jeep Ram
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Jody Cruce

General Manager

Palmer Dodge Chrysler Jeep Ram

11460 Alpharetta Hwy
Roswell, GA 30076

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4.7
330 Reviews
4.7

330 Reviews

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330 Reviews of Jody Cruce

March 24, 2025

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Employee Rating

Very disappointing. Purchased my Rubicon from Palmer's a month ago. I wanted Rubicon with side steps because it was too tall for my kids. The sales people said parts tea More

by Hyejin
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Trade-in Experience
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Recommend Dealer
No

Other Employees Tagged: David Keller, Ryan Hooper, Dustin Perry , Bowen

Mar 27, 2025

Palmer Dodge Chrysler Jeep Ram responded

Hyejin, I’m truly sorry to hear about your experience. It’s frustrating when expectations aren’t met, and we take your feedback seriously. We’re committed to improving our communication and service. Please reach out to us so we can help. Sincerely, Nick Barron, General Sales Manager, nick@palmerdcj.com

March 22, 2025

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Had an issue with my jeep and they were able to figure it out in about 2 days. Amazing considering the last shop just held on to it for 2 weeks and still couldn’t give me a diagnosis. More

by andrewraygoza2015
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Recommend Dealer
Yes
Mar 24, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your awesome feedback, Andrew! We’re thrilled to hear we could resolve your Jeep issue quickly. Our team always aims to provide efficient service, and it’s great to know we met your expectations. Looking forward to helping you again!

March 16, 2025

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Great service, great follow up and great experience. I have purchased several vehicles from Palmer Dodge and always a pleasure to work with them, including the service department. Casey Cruce was awesom More

by garyroyal
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Recommend Dealer
Yes
Mar 17, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback, Gary! We're thrilled to hear you had a great experience with Casey and our team. Your loyalty means a lot to us, and we look forward to assisting you with your future vehicle needs!

March 04, 2025

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This dealership is a always a joy to work with. They are always professional and courteous! More

by ELITEMOTORS45
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Recommend Dealer
Yes
Mar 07, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thanks, Elite! We're thrilled to hear that you had a great experience with us. Our team strives to provide the best service possible, and your kind words mean a lot. Looking forward to seeing you again soon!

February 28, 2025

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★★★★★ Palmer Dodge & Dave Keller = Perfection! Routine maintenance has never been this easy! Dave Keller at Palmer Dodge provided next-level service—professional, efficient, and genuinely cares More

by robertsparadigm
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Recommend Dealer
Yes

February 28, 2025

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★★★★★ Exceptional Service at Palmer Dodge! Brought my car in for routine maintenance, and Dave Keller made the entire experience effortless. From start to finish, he was professional, atten More

by robertsparadigm
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Recommend Dealer
Yes

February 28, 2025

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★★★★★ Unmatched Service at Palmer Dodge! I brought my vehicle in for routine maintenance at Palmer Dodge, and I have to say—this place is a cut above the rest! From the moment I walked in More

by robertsparadigm
Service Price Transparency
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Recommend Dealer
Yes
Mar 03, 2025

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear about your great experience with Dave and our team. Providing VIP service is our priority, and it’s fantastic to know your vehicle is running smoothly. We appreciate your recommendation and look forward to serving you again in the future!

February 19, 2025

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“Palmer Dodge went above and beyond! David Keller, Kyle Kammers, Luis, Hiram, Kim, Sarah, and Richard provided top-notch service—fast, professional, and honest. My vehicle runs like new. More

by robertsparadigm
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 20, 2025

Palmer Dodge Chrysler Jeep Ram responded

We’re thrilled to hear about your experience with our team. Your recommendation means a lot to us, and we’re glad your vehicle is running like new. We look forward to serving you again in the future!

Feb 28, 2025

robertsparadigm responded

★★★★★ Unmatched Service at Palmer Dodge! I brought my vehicle in for routine maintenance at Palmer Dodge, and I have to say—this place is a cut above the rest! From the moment I walked in, I was treated like a VIP. Dave Keller went above and beyond to make sure everything was done quickly, efficiently, and with absolute precision. He took the time to explain everything, ensuring I was completely informed and comfortable with the process. The service was fast, professional, and thorough, and my car is running better than ever. It’s rare to find a place where you feel this taken care of—Palmer Dodge has definitely earned a customer for life. If you need maintenance or repairs, do yourself a favor and ask for Dave Keller—you won’t regret it! Highly recommend!

February 11, 2025

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Kim, as always, took great care of me. Quick oil change while I waited in the lobby. More

by mark.walters
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Recommend Dealer
Yes
Feb 12, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the great feedback, Mark! We're thrilled to hear Kim provided you with excellent service during your oil change. Your satisfaction is our priority, and we look forward to seeing you again soon!

February 02, 2025

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Fantastic service department. They did a great job on my truck. I live about 40 miles from Palmer dealership. I have two other dealerships within 10 miles of me, but I would rat More

by CH
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David Keller

Feb 03, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our service department. Your loyalty means a lot to us, and we’re committed to providing the best service possible. We look forward to seeing you and your truck again soon!

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