Jody Cruce
Jody Cruce at Palmer Dodge Chrysler Jeep Ram
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Jody Cruce

General Manager

Palmer Dodge Chrysler Jeep Ram

11460 Alpharetta Hwy
Roswell, GA 30076

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4.7
313 Reviews
4.7

313 Reviews

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313 Reviews of Jody Cruce

December 11, 2024

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Employee Rating

Our experience was very pleasant. From the sales person all the way to the finance department was superb. More

by SLPLACEK
Recommend Dealer
Yes

Other Employees Tagged: Nick Barron

Dec 12, 2024

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback! We're thrilled to hear you had such a great experience with our team. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts!

December 07, 2024

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Great service and great communication, thank you Richard, Kimberly and Sarah for making it a pleasant experience More

by Farah keelani
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Hooper , Richard kinsey

Dec 10, 2024

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your wonderful feedback, Farah! We're thrilled to hear you had a pleasant experience with Richard, Kimberly, and Sarah. Your support means a lot to us, and we look forward to serving you again!

December 01, 2024

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Kimberly in service is the only one who seems to care about helping me with my car. I could not me more upset about buying this Wagoneer from Palmer Dodge. I have had nothing but issues with the car ev More

by Josh
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: David Keller, Ryan Hooper , Again, Kimberly was the only one that seems to care about getting my car fixed.

Dec 03, 2024

Palmer Dodge Chrysler Jeep Ram responded

Josh, we’re truly sorry to hear about your experience with your Wagoneer. It’s disappointing to know you’ve faced ongoing issues. We appreciate your feedback and will work to improve our service. Thank you for highlighting Kimberly’s efforts; we’ll ensure your concerns are addressed. Sincerely, David Keller, Service Manager, service@palmerdcj.com

December 01, 2024

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Could not be more upset with the service center. I wish I would have never bought this Wagoneer from Palmer Dodge. I have had nothing but issues with the car and would get rid of it if it was not More

by JOSH.CANTRELL
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: David Keller, Ryan Hooper

Dec 04, 2024

Palmer Dodge Chrysler Jeep Ram responded

Josh, we're truly sorry to hear about your experience. Your frustration is completely understandable, and we appreciate your feedback. We strive for better service and will work to address your concerns. Thank you for bringing this to our attention; we’re committed to improving. Sincerely, Nick Barron, General Sales Manager, nick@palmerdcj.com

November 17, 2024

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They collect sale tax and registration but they will not pay to DMV, you have to pay again. Leave message many times but no one call back and all just kept lying including girl who answer the phone. I am n More

by Ariccari
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
No

Other Employees Tagged: Dustin Perry, Lee Brown

Nov 19, 2024

Palmer Dodge Chrysler Jeep Ram responded

We're disappointed to hear that you felt this way about your visit. We'd like to take the time to address your concerns directly so that we can help. Please reach out to us when you can. Sincerely, Nick Barron, General Sales Manager, nick@palmerdcj.com

November 10, 2024

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I had a great experience at this dealership everyone was so nice great and fast customer service More

by james2010.ae
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Nov 12, 2024

Palmer Dodge Chrysler Jeep Ram responded

Thank you, James! Our team is dedicated to providing great service, and it’s wonderful to see that reflected in your visit. Thank you for your kind words and for choosing our dealership!

November 02, 2024

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I can't be more satisfied with the staff and management at Palmer DCJR. Everyone there is curious, professional and extremely knowledgeable. Thank you so much for all your help ! More

by cpalmer3610
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Recommend Dealer
Yes
Nov 04, 2024

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Your kind words about our staff and management mean a lot to us. We’re here to help anytime you need assistance!

October 11, 2024

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I can’t say enough great things about my recent experience with David Keller, Luis, Hiram, Kyle Kammers, Kim, Sarah, and Richard! From the moment I walked in, they made the entire process seamless More

by robertsparadigm
Service Price Transparency
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Recommend Dealer
Yes
Oct 15, 2024

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review! We're thrilled to hear that our team made your experience seamless and stress-free. Your recognition of their hard work and dedication means a lot to us. We appreciate your recommendation and look forward to serving you again!

October 10, 2024

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Gave me the hometown feel and comfort and they treated my car with the upmost respect. More

by LISARILEYS
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Recommend Dealer
Yes

Other Employees Tagged: David Keller, Ryan Hooper , Rich

Oct 15, 2024

Palmer Dodge Chrysler Jeep Ram responded

Thanks, Lisa! We're thrilled to hear you appreciated our care for your car. Your satisfaction means the world to us! Looking forward to your next visit.

August 31, 2024

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Palmer's service department is awesome. They are very customer oriented and always go above and beyond. Will always recommend to family and friends. More

by C.R.
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Service Communication
Recommend Dealer
Yes
Sep 03, 2024

Palmer Dodge Chrysler Jeep Ram responded

Thank you, C.R.! We’re thrilled to hear that you had such a positive experience with our service department. Our team strives to provide top-notch customer care, and your recommendation means the world to us! We appreciate your support and look forward to serving you again.

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