Jocelyn Perez

Very happy finding this dealership. Great sales and service experience. Dealers were honest and accommodating. Great sales and service experience. Dealers were honest and accommodating. More

by jamesforrest Verified Customer Verified Customer

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We were very pleased with the service and the help I had left my wallet in the car and had thought I had lost it but one of the technicians returned it to me what a relief that was thanks again for the grea left my wallet in the car and had thought I had lost it but one of the technicians returned it to me what a relief that was thanks again for the great service More

by nnolster179 Verified Customer Verified Customer

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I brought my 2 year old id. 4 in due to something dragging under the car. The car was in for service on a Monday and diagnosed with a plastic shield that needed to be replaced fo 4 in due to something dragging under the car. The car was in for service on a Monday and diagnosed with a plastic shield that needed to be replaced for $320. They did not have the part and the part was not considered under warranty. I asked how this plastic shield could get damaged. Jon told me I must have run over something. The only thing I drove over was a speed bump. I asked for a loaner i was told they did not have any. I made it clear i needed my car back on Tuesday. The part was ordered but did not come in on Tuesday. I was told the truck driver quit on the job. I said I could no longer be without a car for a third day. So I will come in to pick up the car and find another dealer who could fix the car and provide a loaner car. Funny thing Jon told me he thought a loaner car was coming in that day! I picked up the loaner. It was a new Jetta 2026 with less than 100 miles on it with a may 2026 inspection sticker! Hmm I am guessing they took a car off the lot and turned it into a loaner car. Funny how I can get a loaner when I say I will go to another dealer! No one should be without their car for 3 days to fix a problem from driving over a speed bump. I have reached out to vw corporate and they have opened a good will case on this service and problem. I have purchased or leased 5 vw in 8 years. I expected better treatment and service. Especially since my current less ends in February 2027. More

by rwurtzel23 Verified Customer Verified Customer

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Absolutely a great experience working with the staff! They met all my needs and more and genuinely seemed interested in helping me out! I walked in at 9am and by 12:30 I had a new vehicle and left the lo They met all my needs and more and genuinely seemed interested in helping me out! I walked in at 9am and by 12:30 I had a new vehicle and left the lot! More

by phil.gallagher87 Verified Customer Verified Customer

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Marc is simply the best ! ! I’ve had a decent amount of cars/dealership experiences And this was by far the best for me. After meeting Marc once I knew I wanted him to get the ! I’ve had a decent amount of cars/dealership experiences And this was by far the best for me. After meeting Marc once I knew I wanted him to get the sale of my next car. Thanks again. More

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