Joby Bacher
Joby Bacher at Klaben Chrysler Jeep Dodge Ram
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Joby Bacher

Financial Services Representative

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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4.9
62 Reviews

My name is Joby Bacher, and I am committed to providing a trustworthy and seamless experience for every customer. Honesty and Integrity are at the heart of my approach, and I work diligently to ensure that your financing process aligns with your best interests. Outside of the Dealership I enjoy quality time with my family, especially spending time with my 3 children, and hitting the golf course. Let's work together to make your car buying journey smooth and satisfying!

Dealership Experience

9 mos

Industry Experience

7 yrs, 4 mos

Languages Spoken

English English

4.9

62 Reviews

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62 Reviews of Joby Bacher

March 12, 2025

Dealership Rating
Employee Rating

I HATE the car buying process. I hate the thought of it even. I got lucky when I hit the door and Casey greeted me. He made it easy and I went home HAPPY with a new car The More

by amanda
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Casey Shaw

March 10, 2025

Dealership Rating
Employee Rating

My husband and I have bought many vehicles over the years. My husband especially hates buying vehicles it’s a long annoying process, however this was one of the best experiences we have ever had. Ken a More

by lwalden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Harris

March 07, 2025

Dealership Rating
Employee Rating

Justin was great! He made me feel comfortable with my purchase. Fair price for my new Jeep Gladiator and trade in. Knowledgeable, not overwhelming, and timely. More

by Natalie Perrin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin L. Bolen

March 04, 2025

Dealership Rating
Employee Rating

Ken was friendly, personable, and knowledgeable. The whole team at Klaben CJDR was professional and helpful. I am very happy with my new Jeep Compass More

by lmoss910
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Harris

March 04, 2025

Dealership Rating
Employee Rating

The dealership was a great to work with. Everything went very fast easiest car buying experience. More

by lyoder3363
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Harris

March 04, 2025

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Employee Rating

Josh was great! He was extremely thorough and made entire process simple. Highly recommend Klaben More

by Kaitdantonio
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Steve Stephens, Josh Stephens

February 15, 2025

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Employee Rating

Paul Cunningham was awesome to work with on getting my deal done. I enjoed my experience. More

by Dawgsin99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Cunningham

February 05, 2025

Dealership Rating
Employee Rating

Great dealership and very professional. Everyone was so nice and helpful. I will recommend this dealership to anyone who is looking for a car More

by mike7251972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin L. Bolen

January 27, 2025

Dealership Rating
Employee Rating

Leased a 2024 Jeep. The push button fell in when I started the vehicle. The passenger side door windows works whenever it wants. The car sometimes make a very loud sound More

by Darnell
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brian Franklin , Ricardo

Jan 31, 2025

Klaben Chrysler Jeep Dodge Ram responded

Dear Darnell, Thank you for sharing your experience with us at Klaben. I truly apologize for the frustration you've faced – there is no excuse for the lack of follow-through, and we deeply regret the inconvenience caused by the ongoing calls from the leasing company. This should have been handled properly from the start. I sincerely appreciate you taking the time to speak with me. As we discussed, I have already processed a payment to close the account from your previous vehicle. This should stop the calls you've been receiving. Additionally, our Service Team was able to review your concerns with your new Grand Cherokee on Friday 1/30/2025. I understand how frustrating it must be to deal with these malfunctions, especially in a brand-new vehicle. I’m glad we were able to get your vehicle in and make sure everything is functioning properly. Your feedback is invaluable, helps us improve, and ensures we address areas for growth. Thank you again for bringing this to our attention, and please don’t hesitate to reach out if you have any further questions or concerns. I can be reached at 330.673.3139 x 505, or email sstephens@klaben.com We’re committed to making things right for you. Warm regards, Steve Stephens Sales Management Team Klaben Chrysler Jeep Dodge Ram

January 24, 2025

Dealership Rating
Employee Rating

We appreciated a good service with Mr. Christopher Hamilton . His very helpful and did an excellent job helping the military discount . More

by cebupearl1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Hamilton , Mr. TERRY BAUGHMAN

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