Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford

Joanne Sasso | Page 30

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

Contact Me
4.8
547 Reviews

Dealership Experience

17 yrs, 10 mos

Industry Experience

44 yrs, 1 mo

Languages Spoken

English English

4.8

547 Reviews

Write a Review

547 Reviews of Joanne Sasso

January 05, 2024

Dealership Rating
Employee Rating

So bad Service just charge everything but no service for good workers so I didn’t go next time so I didn’t no this work shop More

by thapasom653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Fred Santarpio, Jessica Licona , Shawn Minigan

Report | Print
Jan 08, 2024

Colonial Nissan of Medford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Alex Chase, Service Manager achase@nissanofmedford.com

January 05, 2024

Dealership Rating
Employee Rating

Joanne is the best. She’s been so helpful in navigating an issue I’m having with my pathfinder. She’s very knowledgeable and professional! More

by hdicarlo43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Report | Print
Jan 05, 2024

Colonial Nissan of Medford responded

We are very happy to hear that Joanne provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

January 04, 2024

Dealership Rating
Employee Rating

She was great: courteous and professional and even ordered a Lyft for me to/from the dealership. More

by petesiuda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 04, 2024

Colonial Nissan of Medford responded

Thank you, Pete, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

January 01, 2024

Dealership Rating
Employee Rating

the service was fine and quick but there was no indication in reception on how to get into the queue — no one looked up and there’s nowhere to sit until called — not even a single sign More

by msullivan2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Chase

Report | Print
Jan 02, 2024

Colonial Nissan of Medford responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Alex Chase, Service Manager achase@nissanofmedford.com

January 01, 2024

Dealership Rating
Employee Rating

Everything was great! Service was excellent! Everyone was so helpful and accommodating! I would highly recommend! More

by ANNSILVIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joe Bellizia

Report | Print
Jan 02, 2024

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Ann, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

December 29, 2023

Dealership Rating
Employee Rating

Thanks for the best Nissan service at Colonial Nissan of Bedford, everything was just perfect. More

by deankhater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Report | Print
Dec 31, 2023

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

December 29, 2023

Dealership Rating
Employee Rating

Nice and happy people. Very helpful with everything and fast service, they even cleaned something in my car that was not their job More

by lelubenow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Santarpio, Jessica Licona, Joe Bellizia, Andy Bellizia, Carl Tagliamonte, Jonathan Casiano , Alex Chase, Blanca Escobar, Shawn Minigan

Report | Print
Dec 31, 2023

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

December 26, 2023

Dealership Rating
Employee Rating

Colonial Is the best Dealership that I have worked with. My company has a fleet of Pathfinders. I switched to Colonial from another Nissan Dealership. Colonial's Service Manager and Service Dept. has prove More

by mwill1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Report | Print
Dec 26, 2023

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

December 22, 2023

Dealership Rating
Employee Rating

It’s good and fast service trust me I know it been there a couple of times More

by EDWIN5171985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Report | Print
Dec 26, 2023

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

December 22, 2023

Dealership Rating
Employee Rating

It was a good and quick service on a punctured tire. super fast and efficient service. More

by Ariff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Report | Print
Dec 26, 2023

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. We look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

1
...
29
30
31
...
55

Dealership Inventory (190 Vehicles)

new 2026 Nissan Kicks car, priced at $23,868
2026 Nissan Kicks
new
FRESH POWD exterior
Automatic
Front-wheel Drive
$23,868
View Details
used 2022 Jeep Compass car, priced at $24,314
2022 Jeep Compass
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
$24,314
View Details
new 2026 Nissan Kicks car, priced at $25,287
2026 Nissan Kicks
new
Super Black exterior
Automatic
All-wheel Drive
$25,287
View Details
used 2023 Subaru Crosstrek car, priced at $25,477
2023 Subaru Crosstrek
used
Ice Silver Metallic exterior
Automatic
All-wheel Drive
$25,477
View Details
used 2023 Nissan Altima car, priced at $25,576
2023 Nissan Altima
used
Pearl White Tricoat exterior
Automatic
All-wheel Drive
$25,576
View Details
used 2021 Chrysler Pacifica car, priced at $22,167
2021 Chrysler Pacifica
used
Ceramic Gray Clearcoat exterior
Automatic
All-wheel Drive
$22,167
View Details
View All Inventory