Dealership Experience
17 yrs, 11 mos
Industry Experience
44 yrs, 2 mos
Languages Spoken
English
557 Reviews
Write a Review557 Reviews of Joanne Sasso
August 10, 2026
All went really well and they finished before they said it would be done! I loved the Uber service to and from my job! Great job! it would be done! I loved the Uber service to and from my job! Great job! More
Other Employees Tagged: Jessica Licona
August 03, 2026
I have always had my Altima serviced at Colonial Nissan. They make it easy to have the work done there as they provide drop off and pick up at my house when I take in my car. And most important, they kee They make it easy to have the work done there as they provide drop off and pick up at my house when I take in my car. And most important, they keep my 2012 Altima reliably running. More
Other Employees Tagged: Jessica Licona
July 30, 2026
The staff were amazing, and the service appointment was much faster than anticipated. Thanks for such a great experience. much faster than anticipated. Thanks for such a great experience. More
Other Employees Tagged: Kathy Escobar, Fred Santarpio, Jessica Licona, Joe Bellizia, Andy Bellizia, Gerson Ruiz, Carl Tagliamonte, Jason Giacoppo
July 24, 2026
Notified of an airbag light on at 3:40 in the afternoon, a voicemail which I didn’t get until AFTER picked the car up at 4:15, this needed to have been told to the customer in the morning. It is mandatory t a voicemail which I didn’t get until AFTER picked the car up at 4:15, this needed to have been told to the customer in the morning. It is mandatory to let the customer know timely of a safety issue, I would have left the car another day to have it assessed which would have been 1) safer and 2) would have also saved me several hundred $$ in diagnostic fees. Whether it is a busy day or not, it was dissapointing to have this kind of service after many years of having my car serviced here. Additionally, it was asked by Joanne if I wanted my oil change performed when I dropped it off and I said that it would be great if that was posssible, but that I understood given that I was an unexpected add on to the schedule that it might not be possible. Was unpleasantly surprised to have WRITTEN on the bottom of the paperwork on car pickup that the “customer declined routine service” which was completely a falsehood. Again, very disappointing. I understand that it may have been a busy day, but that is no excuse for poor communication and poor service. More
Other Employees Tagged: Jessica Licona
July 23, 2026
True professionals with excellent customer service. I brought my Mom’s car there for service and they took great care to make sure all her needs were taken care of. I brought my Mom’s car there for service and they took great care to make sure all her needs were taken care of. More
Other Employees Tagged: Jessica Licona
July 22, 2026
Great service, got an oil change multi point inspection and tire rotation, staff was friendly and courteous. Took me on time and didn’t wait long. and tire rotation, staff was friendly and courteous. Took me on time and didn’t wait long. More
Other Employees Tagged: Jessica Licona
July 16, 2026
Always get great service with Joanne who takes care of everything with extreme knowledge, compassion, and empathy. Also get great support from Joe, Andy & Gerson who are always there to help everything with extreme knowledge, compassion, and empathy. Also get great support from Joe, Andy & Gerson who are always there to help More
July 09, 2026
That’s a very good place, they’re so kind and the service was be done quickly. The attendant Jessica is so kind, friendly and helpful. I’m totally recommending!!! was be done quickly. The attendant Jessica is so kind, friendly and helpful. I’m totally recommending!!! More
Other Employees Tagged: Jessica Licona
July 09, 2026
The Dealership and its team of employees are great! ! So helpful and accommodating! I would highly recommend! ! So helpful and accommodating! I would highly recommend! More
Other Employees Tagged: Kathy Escobar, Fred Santarpio, Jessica Licona, Joe Bellizia, Andy Bellizia, Gerson Ruiz, Carl Tagliamonte, Jason Giacoppo

