Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford

Joanne Sasso

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

Contact Me
4.8
536 Reviews

Dealership Experience

17 yrs, 8 mos

Industry Experience

43 yrs, 11 mos

Languages Spoken

English English

4.8

536 Reviews

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536 Reviews of Joanne Sasso

May 07, 2026

Dealership Rating
Employee Rating

Searching for and buying a new car can be stressful, but Colonial made it easy with no pressure. Everyone was helpful, informative, friendly and professional. I highly recommend Colonial Nissan, and the ent More

by JOETHEOBALD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Bellizia, Gerson Ruiz, Hervin Barrientos , Daeshaun Dunn

May 08, 2026

Colonial Nissan of Medford responded

It’s wonderful to hear our team provided a pressure-free experience while you picked out your INFINITI QX50. We’re glad the sales staff were helpful, friendly, and professional every step of the way. Enjoy your new vehicle, and we look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

May 05, 2026

Dealership Rating
Employee Rating

everyone at the dealership could not have been more helpful and friendly - even when we bought the care the sales force was great More

by ge44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hervin Barrientos

May 05, 2026

Colonial Nissan of Medford responded

Delighted to hear that our staff made both your Nissan service visit and car purchase such a positive experience. We appreciate your kind words about our sales team and look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

May 04, 2026

Dealership Rating
Employee Rating

They are kind and respectful. They explain what is needed, and the service is really good. More

by zangrandevieira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Santarpio, Jessica Licona

May 04, 2026

Colonial Nissan of Medford responded

It’s great to receive your five star rating. We’re glad our team was respectful and provided clear explanations of what was needed. Thank you for trusting us with your Nissan Kicks and we look forward to helping keep it in top shape. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

May 01, 2026

Dealership Rating
Employee Rating

Joanne and staff are always courteous and professional. Joanne listens and ensures that all my vehicle concerns and questions are addressed. More

by SPMCCOLLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

May 02, 2026

Colonial Nissan of Medford responded

Thank you for recognizing Joanne and our team’s courteous and professional approach. We’re happy to know that your Nissan Altima concerns are addressed thoroughly and look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

April 24, 2026

Dealership Rating
Employee Rating

Service was done quickly. I didn’t have to wait long. Always an amazing service! More

by nayanalama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2026

Colonial Nissan of Medford responded

It’s great to hear your Rogue’s service was completed so quickly. Joanne and our service team are delighted you didn’t have a long wait and enjoyed the attention to detail. We look forward to assisting with your Nissan again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

April 21, 2026

Dealership Rating
Employee Rating

Jessica is very nice, friendly and helpful throughout my service. The service was great and quick. I would highly recommend it. More

by Hechen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Apr 21, 2026

Colonial Nissan of Medford responded

It’s great to hear that Jessica’s friendly and helpful approach made your Nissan Rogue service quick and smooth. We appreciate your recommendation and look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

April 13, 2026

Dealership Rating
Employee Rating

Joanne always makes the typically boring and monotonous experience of getting an oil change, easy and pleasurable! Her professionalism and friendliness make Colonial Nissan Medford stand out from the pack More

by btobasky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2026

Colonial Nissan of Medford responded

It’s wonderful to hear that Joanne made your oil change on your Nissan both easy and enjoyable. Her friendly and professional approach means a lot to our team and we look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

April 07, 2026

Dealership Rating
Employee Rating

Brought in vehicle to assess an issue, dealership identified issue and recommended some additional maintenance. I gave written approval for the repair and specific maintenance (via text) but when I More

by KERSTEIN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Apr 08, 2026

Colonial Nissan of Medford responded

Kerstein, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

April 02, 2026

Dealership Rating
Employee Rating

I was told I needed tires and then on my receipt it said I requested them. If they weren’t needed I never would have said replace them they are less than two years old More

by helenmarie1116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2026

Colonial Nissan of Medford responded

Helen, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joanne met your expectations. Thank you for choosing Colonial Nissan of Medford. We look forward to having you as a valued customer for many years to come! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

April 01, 2026

Dealership Rating
Employee Rating

Always get efficient and courteous service at this location even in case of emergency. Cost depends on service performed. More

by KAREN2RUSSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Derrick Prescod

Apr 01, 2026

Colonial Nissan of Medford responded

Thank you for trusting us with your Nissan Leaf. We’re glad our team provides prompt, courteous support, even in urgent situations. We look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

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