Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford

Joanne Sasso

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

Contact Me
4.8
545 Reviews

Dealership Experience

17 yrs, 10 mos

Industry Experience

44 yrs, 1 mo

Languages Spoken

English English

4.8

545 Reviews

Write a Review

545 Reviews of Joanne Sasso

June 13, 2026

Dealership Rating
Employee Rating

This is the second time Joanne was the service rep. She was great both times. This is my second car from this location as have had good experiences with both cars. I would like to also give Jonath More

by lydiai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2026

Colonial Nissan of Medford responded

Thank you for your continued trust in our service. We’re delighted Joanne provided great assistance on your Nissan Rogue again. It’s wonderful to know you’ve enjoyed positive experiences with both vehicles and that our sales team has become your go-to for technical help. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

June 13, 2026

Dealership Rating
Employee Rating

This was my second time getting Joanne as the service rep. She great both times. More

by lydiai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2026

Colonial Nissan of Medford responded

We’re thrilled to hear that Joanne provided outstanding service for your Nissan Rogue on both visits. Thank you for your continued trust. We’re here anytime you need service again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

June 11, 2026

Dealership Rating
Employee Rating

Always helpful during my service. Have been a client for many years with only one big back ordered part issue. More

by cmlennhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia

Jun 11, 2026

Colonial Nissan of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

June 10, 2026

Dealership Rating
Employee Rating

Excellent and timely service. Staff is very courteous. Very satisfied with my oil change. Highly recommend Colonial Nissan. More

by Cristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Jun 10, 2026

Colonial Nissan of Medford responded

We’re thrilled to know you were pleased with the timely and courteous service for your Nissan Rogue’s oil change. Thank you for recommending us and we look forward to serving you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

June 08, 2026

Dealership Rating
Employee Rating

They went out of there way to get me in without an appointment. They are always very friendly and professional. More

by darlene1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Derrick

Jun 08, 2026

Colonial Nissan of Medford responded

We appreciate you highlighting how we fit your Nissan Rogue in without an appointment. It’s great to know our team’s friendly, professional service made your visit easier. We look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

June 02, 2026

Dealership Rating
Employee Rating

Friendly competent service. Also, they don't try to sell you stuff you may not need. More

by FJCBOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derrick Prescod

Jun 05, 2026

Colonial Nissan of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

June 01, 2026

Dealership Rating
Employee Rating

Good attention. Fixed the issues promptly.No excessive waiting time. Only wished they had Uber my to the office after drop off (like last time) :) Spoiled? More

by zantiago
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Jun 01, 2026

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

May 30, 2026

Dealership Rating
Employee Rating

Very courteous and knowledgeable staff. My car is always returned at the time promised or sooner. More

by ROMO0928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

May 30, 2026

Colonial Nissan of Medford responded

It’s great to hear our service team was courteous and knowledgeable while working on your Nissan Altima. We’re happy to know your car was returned at or before the promised time. Thank you for your 5-star review and we look forward to serving you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

May 21, 2026

Dealership Rating
Employee Rating

Joanne and the two ladies that work at Nissan in Medford are beyond outstanding and excellent. They help you in any service and need. I look forward to my next visit and especially I get to these them. Grea More

by Gigi2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

May 21, 2026

Colonial Nissan of Medford responded

It’s wonderful to hear Joanne and our service team went above and beyond with your Armada. We appreciate you and look forward to helping you again on your next visit. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

May 07, 2026

Dealership Rating
Employee Rating

Searching for and buying a new car can be stressful, but Colonial made it easy with no pressure. Everyone was helpful, informative, friendly and professional. I highly recommend Colonial Nissan, and the ent More

by JOETHEOBALD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Bellizia, Gerson Ruiz, Hervin Barrientos , Daeshaun Dunn

May 08, 2026

Colonial Nissan of Medford responded

It’s wonderful to hear our team provided a pressure-free experience while you picked out your INFINITI QX50. We’re glad the sales staff were helpful, friendly, and professional every step of the way. Enjoy your new vehicle, and we look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

1
...

Dealership Inventory (191 Vehicles)

used 2023 Honda Accord car, priced at $24,576
2023 Honda Accord
used
Meteorite Gray Metallic exterior
Automatic
Front-wheel Drive
new 2026 Nissan Kicks car, priced at $23,868
2026 Nissan Kicks
new
FRESH POWD exterior
Automatic
Front-wheel Drive
used 2022 Jeep Compass car, priced at $24,314
2022 Jeep Compass
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Nissan Kicks car, priced at $25,287
2026 Nissan Kicks
new
Super Black exterior
Automatic
All-wheel Drive
used 2023 Subaru Crosstrek car, priced at $25,477
2023 Subaru Crosstrek
used
Ice Silver Metallic exterior
Automatic
All-wheel Drive
used 2022 INFINITI QX50 car, priced at $27,466
2022 INFINITI QX50
used
Majestic White exterior
Automatic
All-wheel Drive