Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford

Joanne Sasso

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

Contact Me
4.8
557 Reviews

Dealership Experience

17 yrs, 11 mos

Industry Experience

44 yrs, 2 mos

Languages Spoken

English English

4.8

557 Reviews

Write a Review

557 Reviews of Joanne Sasso

August 10, 2026

Dealership Rating
Employee Rating

All went really well and they finished before they said it would be done! I loved the Uber service to and from my job! Great job! More

by matthew.boyd89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Aug 11, 2026

Colonial Nissan of Medford responded

Knowing that service on your Nissan Kicks wrapped up ahead of schedule and that the Uber shuttle fit seamlessly into your workday is rewarding. Your kind words and five-star rating mean a lot to our service team. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

August 03, 2026

Dealership Rating
Employee Rating

I have always had my Altima serviced at Colonial Nissan. They make it easy to have the work done there as they provide drop off and pick up at my house when I take in my car. And most important, they kee More

by NANPDO233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Aug 03, 2026

Colonial Nissan of Medford responded

Thank you for trusting our service team with your Altima over the years. We’re glad our home pickup and delivery makes maintenance more convenient. It’s rewarding to know your 2012 Altima stays reliable after each visit. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

July 30, 2026

Dealership Rating
Employee Rating

The staff were amazing, and the service appointment was much faster than anticipated. Thanks for such a great experience. More

by dolores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2026

Colonial Nissan of Medford responded

It’s fantastic to know our team made a great impression and completed your Nissan service appointment ahead of schedule. Thank you for sharing your feedback, and we’re ready to help with any future needs. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

July 29, 2026

Dealership Rating
Employee Rating

Through two cars and >10 years, service department has never failed me in terms repair work quality and timeliness. More

by anthony.bevilacqua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff in Service

Jul 29, 2026

Colonial Nissan of Medford responded

Thank you for trusting our service department for over 10 years across two vehicles. We’re delighted to have delivered consistent quality and prompt maintenance on your Nissan Rogue and look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

July 24, 2026

Dealership Rating
Employee Rating

Notified of an airbag light on at 3:40 in the afternoon, a voicemail which I didn’t get until AFTER picked the car up at 4:15, this needed to have been told to the customer in the morning. It is mandatory t More

by SKYLERJOSHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jessica Licona

Jul 30, 2026

Colonial Nissan of Medford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

July 23, 2026

Dealership Rating
Employee Rating

True professionals with excellent customer service. I brought my Mom’s car there for service and they took great care to make sure all her needs were taken care of. More

by CARMBEN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Jul 23, 2026

Colonial Nissan of Medford responded

It’s great to hear our team provided professional service for your mom’s Nissan Rogue and took care of all her needs. Thank you for trusting us with her vehicle. We look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

July 22, 2026

Dealership Rating
Employee Rating

Great service, got an oil change multi point inspection and tire rotation, staff was friendly and courteous. Took me on time and didn’t wait long. More

by gje1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Jul 22, 2026

Colonial Nissan of Medford responded

It’s wonderful to hear your oil change, multi-point inspection, and tire rotation were handled promptly and courteously. Thank you for trusting us with your Nissan Pathfinder, and we look forward to your next visit. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

July 16, 2026

Dealership Rating
Employee Rating

Always get great service with Joanne who takes care of everything with extreme knowledge, compassion, and empathy. Also get great support from Joe, Andy & Gerson who are always there to help More

by rsrockwell27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2026

Colonial Nissan of Medford responded

It’s wonderful to learn that Joanne’s expertise and compassion made your Nissan Rogue service so seamless. We’re glad she could handle every detail with care and empathy. We look forward to helping keep your Rogue running its best. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

July 09, 2026

Dealership Rating
Employee Rating

That’s a very good place, they’re so kind and the service was be done quickly. The attendant Jessica is so kind, friendly and helpful. I’m totally recommending!!! More

by andersondideus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Jul 09, 2026

Colonial Nissan of Medford responded

It’s wonderful to learn our team took care of your Nissan Rogue quickly and with warmth. Jessica will be delighted by your praise for her kindness and helpfulness. Thank you for recommending us, and we look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

July 09, 2026

Dealership Rating
Employee Rating

The Dealership and its team of employees are great! ! So helpful and accommodating! I would highly recommend! More

by ANNSILVIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2026

Colonial Nissan of Medford responded

Thank you for recommending us and trusting our team with your Nissan Altima service. It’s wonderful to hear you found our staff so helpful and accommodating. Please feel free to visit us again whenever you need assistance. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

1
...

Dealership Inventory (198 Vehicles)

used 2025 Nissan Kicks car, priced at $27,364
2025 Nissan Kicks
used
Super Black exterior
Automatic
All-wheel Drive
used 2022 Jeep Compass car, priced at $23,576
2022 Jeep Compass
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
used 2019 Nissan Murano car, priced at $18,339
2019 Nissan Murano
used
Gun Metallic exterior
Automatic
All-wheel Drive
new 2026 Nissan Kicks car, priced at $23,868
2026 Nissan Kicks
new
FRESH POWD exterior
Automatic
Front-wheel Drive
used 2025 GMC Savana 2500 car, priced at $34,076
2025 GMC Savana 2500
used
Summit White exterior
Automatic
Rear-wheel Drive
used 2025 Nissan Murano car, priced at $37,366
2025 Nissan Murano
used
Scarlet Ember Tintcoat exterior
Automatic
All-wheel Drive