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Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
483 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

483 Reviews

Write a Review

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Specialties & Trainings

Bilingual

483 Reviews of Jessica Licona

June 15, 2026

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Employee Rating

My experience was great, fast and the waiting room had good Wi-Fi. Jessica was efficient and wonderful. More

by christinedanas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 15, 2026

Colonial Nissan of Medford responded

It’s great to hear your Nissan Murano service was quick and that our waiting room’s Wi-Fi kept you connected. Jessica will be thrilled to know she made a positive impact. Thank you for trusting us with your vehicle. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

June 15, 2026

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Very very very good service. ! Too many words required … all else is good … go Sox ! More

by moco818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 15, 2026

Colonial Nissan of Medford responded

It’s fantastic to hear you had an excellent experience with your Nissan Murano service. Jessica and our service team are here whenever you need assistance again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

June 11, 2026

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Jessica my service person was very helpful in updating me about my car and helping to resolve the installation of new parts for my car! More

by s_f_french
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Jun 13, 2026

Colonial Nissan of Medford responded

Thank You for your kind words.

June 11, 2026

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Employee Rating

I’ve been going to Colonial Nissan for my last 3 cars. My experience has always been comfortable and never pressured. Whether I’m buying or leasing a car or just getting service they always go out of thei More

by JCPOWERANDFITNESS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia, Andy Bellizia, Carl Tagliamonte, Rebecca Rideout

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Jun 11, 2026

Colonial Nissan of Medford responded

Thank you for trusting Nissan with three vehicles and for sharing your positive feedback. We’re delighted that Jessica and the team have made each buying, leasing, or Pathfinder service visit comfortable and pressure-free. We look forward to helping you again on your next visit. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

June 10, 2026

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Excellent and timely service. Staff is very courteous. Very satisfied with my oil change. Highly recommend Colonial Nissan. More

by Cristina
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Jun 10, 2026

Colonial Nissan of Medford responded

We’re thrilled to know you were pleased with the timely and courteous service for your Nissan Rogue’s oil change. Thank you for recommending us and we look forward to serving you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

June 08, 2026

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They went out of there way to get me in without an appointment. They are always very friendly and professional. More

by darlene1217
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Derrick

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Jun 08, 2026

Colonial Nissan of Medford responded

We appreciate you highlighting how we fit your Nissan Rogue in without an appointment. It’s great to know our team’s friendly, professional service made your visit easier. We look forward to assisting you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

June 01, 2026

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Good attention. Fixed the issues promptly.No excessive waiting time. Only wished they had Uber my to the office after drop off (like last time) :) Spoiled? More

by zantiago
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Jun 01, 2026

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

May 30, 2026

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Very courteous and knowledgeable staff. My car is always returned at the time promised or sooner. More

by ROMO0928
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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May 30, 2026

Colonial Nissan of Medford responded

It’s great to hear our service team was courteous and knowledgeable while working on your Nissan Altima. We’re happy to know your car was returned at or before the promised time. Thank you for your 5-star review and we look forward to serving you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

May 28, 2026

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Employee Rating

Very helpful, checked all the items on their list. Oil change and tire rotation. Friendly. More

by STEVESTODOLA
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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May 28, 2026

Colonial Nissan of Medford responded

We are thrilled to know your oil change and tire rotation on your Nissan Versa Note were handled thoroughly and with a friendly touch. Thank you for trusting us with your service needs. We look forward to helping you again soon. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

May 21, 2026

Dealership Rating
Employee Rating

Joanne and the two ladies that work at Nissan in Medford are beyond outstanding and excellent. They help you in any service and need. I look forward to my next visit and especially I get to these them. Grea More

by Gigi2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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May 21, 2026

Colonial Nissan of Medford responded

It’s wonderful to hear Joanne and our service team went above and beyond with your Armada. We appreciate you and look forward to helping you again on your next visit. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

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