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Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
538 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

538 Reviews

Write a Review

Dealership Experience

8 yrs, 10 mos

Industry Experience

8 yrs, 10 mos

Specialties & Trainings

Bilingual

538 Reviews of Jessica Licona

November 01, 2026

Dealership Rating
Employee Rating

I didn’t have an appointment, but they repaired my issue right away. The part was still under warranty! More

by sjcdvm123
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Nov 01, 2026

Colonial Nissan of Medford responded

Our team was happy to help with your Nissan Rogue without an appointment. We’re glad the repair was handled promptly and the part was still under warranty. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 31, 2026

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I have had great experience with Colonial Medford Nissan. Everyone is so welcoming. Fast service and very detailed. More

by noellesettipane
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia, Joanne Sasso

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Oct 31, 2026

Colonial Nissan of Medford responded

We're happy the service on your Nissan Pathfinder was prompt and thorough, and that our team made you feel at home. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 30, 2026

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Every single time we come here, the team treats us incredibly well and makes us feel welcome. Their customer service is fantastic, and they always do an amazing job taking care of my car. I won't go a More

by ZLINDA314
Service Price Transparency
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Recommend Dealer
Yes
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Oct 30, 2026

Colonial Nissan of Medford responded

Knowing you feel welcome each time you visit means a great deal to our team. Thank you for continuing to choose us to care for your Nissan Rogue! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 30, 2026

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Awesome service, we really love the service we receive at colonial Nissan! Jessica is awesome! More

by kettyjo86
Service Price Transparency
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Recommend Dealer
Yes
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Oct 30, 2026

Colonial Nissan of Medford responded

We're delighted you're so pleased with the service on your Nissan Rogue. Your praise for Jessica means a lot to our team! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 30, 2026

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Excellent service, friendly staff, quick assistance, and a wonderful experience. Highly recommended for their professionalism and outstanding customer care! More

by mmalincov
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Oct 30, 2026

Colonial Nissan of Medford responded

We're glad the service on your Nissan Sentra came with prompt assistance and a warm welcome. Your recommendation and kind words about our team's care mean a great deal to us. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 30, 2026

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Quick and effective, got some good advice on parts for future work, happy with the results More

by Walter_gillett
Service Price Transparency
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Recommend Dealer
Yes
Print
Oct 30, 2026

Colonial Nissan of Medford responded

We're glad the service on your Nissan Ariya was prompt and delivered results you're pleased with. It's good to know the parts guidance was useful for future work. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 22, 2026

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The Dealership is Fantastic! Everything and everyone go above and beyond to answer your questions and assist you! More

by ANNSILVIO
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kathy Escobar, James Bacon, Fred Santarpio, Joe Bellizia, Andy Bellizia, Joanne Sasso, Gerson Ruiz, Carl Tagliamonte, Jason Giacoppo

Print
Oct 22, 2026

Colonial Nissan of Medford responded

Going the extra mile to answer every question and assist you is at the heart of how our service department operates. Knowing our support met your needs during your Nissan Altima service means a lot to us. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 22, 2026

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Friendly,efficient and on timE. Very comfortable waiting area. Good explanation of what was done More

by judyl1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Print
Oct 22, 2026

Colonial Nissan of Medford responded

Knowing that you found the service on your Nissan Sentra prompt and courteous means a lot to our service team. We’re glad the waiting area was comfortable and our explanation of the work was clear. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 21, 2026

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Very friendly and quick. Customer service was exceptional, very friendly. I always have a pleasant visit. More

by marchie2000
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Print
Oct 21, 2026

Colonial Nissan of Medford responded

Knowing that you always have a pleasant visit means a lot to our service team. We’re pleased our team could provide warm, efficient service for your Nissan Rogue Sport. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 20, 2026

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Employee Rating

Excelente servicio todo el personal es muy amable me siento seguro de llevarlo a mantenimiento More

by villatoroedgar11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Escobar, Fred Santarpio, Joe Bellizia, Andy Bellizia, Joanne Sasso, Gerson Ruiz, Carl Tagliamonte, Jason Giacoppo

Print
Oct 20, 2026

Colonial Nissan of Medford responded

Thanks so much for the five-star review! Knowing that you feel safe bringing your Nissan Rogue in for maintenance means a lot to our service team. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

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