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Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 2

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
525 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

525 Reviews

Write a Review

Dealership Experience

8 yrs, 9 mos

Industry Experience

8 yrs, 9 mos

Specialties & Trainings

Bilingual

525 Reviews of Jessica Licona

September 28, 2026

Dealership Rating
Employee Rating

Great experience - super helpful and attentive! Car is running like a dream. Happy to return! More

by ripleymo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Sep 28, 2026

Colonial Nissan of Medford responded

Attentive care is at the heart of how our service department operates. Knowing your Rogue is running like a dream and that you’re happy to return means a lot to our team. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 28, 2026

Dealership Rating
Employee Rating

The BEST! They care and treat you like family! They take care of you right away, I’m a customer for life!!!! More

by knesmachnov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Print
Sep 28, 2026

Colonial Nissan of Medford responded

Your comment about feeling like family reflects how our service department treats every guest. Knowing we could handle the service on your Rogue Sport right away is truly rewarding, and thank you for trusting our team. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 22, 2026

Dealership Rating
Employee Rating

The entire process, from the initial phone call to receiving the vehicle, was fantastic. They kept me updated via text for each step, allowing me to plan my day accordingly. More

by noriyuki.fujikado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 22, 2026

Colonial Nissan of Medford responded

Your note about our text updates at each step highlights our service team’s commitment to clear communication. Knowing those updates helped you plan your day is rewarding. We appreciate you entrusting us with service on your Nissan Ariya. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 18, 2026

Dealership Rating
Employee Rating

As always service was excellent. Never have had any issues with the people or service. More

by Wlacapria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Print
Sep 18, 2026

Colonial Nissan of Medford responded

Knowing that our service for your Nissan Rogue has been consistently excellent is rewarding. Your kind words about our team mean a lot to us. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 17, 2026

Dealership Rating
Employee Rating

I like the customer service I received. The waiting room is nice and comfortable too. More

by hgriffin211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Print
Sep 17, 2026

Colonial Nissan of Medford responded

We’re glad our team could provide attentive care and a welcoming space during service on your Sentra. Knowing you appreciated both means a lot to our service department. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 16, 2026

Dealership Rating
Employee Rating

Easy to schedule. Dealer reminded a few times before the appointment. Service was good and you can find coupons on their website. More

by jiaoliwei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nina

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Sep 16, 2026

Colonial Nissan of Medford responded

Your note about our appointment reminders and easy scheduling means a lot to our team. We’re glad our service on your Nissan Sentra met your expectations and that our online coupons added extra value. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 16, 2026

Dealership Rating
Employee Rating

my appointment was fast, thorough and effective. also was well informed about what next steps I should take on maintaining my vehicle. More

by andredickson427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Print
Sep 16, 2026

Colonial Nissan of Medford responded

Knowing the appointment felt efficient and thorough is rewarding. We’re glad our service department could provide clear guidance on maintaining your Altima. Hearing that you feel well informed about next steps means a lot to us. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 14, 2026

Dealership Rating
Employee Rating

Overall, the tire replacement experience was fine. However, I did have to wait over the long weekend because the tire was not in stock and had to be special ordered. I thought the dealership would kee More

by Richard
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Print
Sep 25, 2026

Colonial Nissan of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 12, 2026

Dealership Rating
Employee Rating

The service is always great there and this time was no different. Laura and Jessice are always great to deal with. More

by nmeireles
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Print
Sep 12, 2026

Colonial Nissan of Medford responded

Knowing our service continues to meet your expectations is rewarding for our team. We’re pleased we could maintain that level of care for your Nissan Titan and that Jessica helped make the experience smooth. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 10, 2026

Dealership Rating
Employee Rating

I brought my vehicle for scheduled maintenance and I was seen on time! The staff is Fantastic! More

by ANNSILVIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Escobar, Fred Santarpio, Joe Bellizia, Andy Bellizia, Joanne Sasso, Gerson Ruiz, Carl Tagliamonte, Jason Giacoppo

Print
Sep 10, 2026

Colonial Nissan of Medford responded

Knowing that your scheduled maintenance was completed on time means a lot to our service team. We’re glad our staff could make the process smooth and give your Nissan Altima prompt attention. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

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