Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 3

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
525 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

525 Reviews

Write a Review

Dealership Experience

8 yrs, 9 mos

Industry Experience

8 yrs, 9 mos

Specialties & Trainings

Bilingual

525 Reviews of Jessica Licona

September 10, 2026

Dealership Rating
Employee Rating

Competent, fast, and efficient. Talked through the options for handling a needed repair due to a recall. Well done. More

by josh.ensign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Sep 10, 2026

Colonial Nissan of Medford responded

We’re glad our service team could quickly and clearly walk you through the recall repair on your Altima. Knowing you found the process competent and efficient means a lot to us. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 07, 2026

Dealership Rating
Employee Rating

I can always count on Colonial Nissan to follow through on any maintenance or repairs that I need done to my vehicle. More

by CAESARE575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Sep 08, 2026

Colonial Nissan of Medford responded

Knowing that you can rely on us for maintenance and repairs means a lot to our service team. Thank you for trusting our service department with your Nissan Murano. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 07, 2026

Dealership Rating
Employee Rating

I can always count on Colonial Nissan to follow through on any maintenance or repairs that I need done to my vehicle. More

by CAESARE575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Sep 08, 2026

Colonial Nissan of Medford responded

We’re glad you can always count on us for your Murano’s maintenance and repairs. Your trust in us means a lot to our service team. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 07, 2026

Dealership Rating
Employee Rating

Jess kept me updated on the status and anticipated cost. Even sent me photos of the vehicle when I expressed some apprehension about potential for damage/scratches while it was stored at the dealership over More

by -o-o-
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2026

Colonial Nissan of Medford responded

Your note about Jessica’s updates and photos during storage highlights our commitment to transparency. Knowing you found our pricing reasonable during the service on your Nissan Frontier and our team friendly and attentive means a lot to us. Your suggestion to proactively discuss loaner vehicles for multi-day repairs is much appreciated. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

August 29, 2026

Dealership Rating
Employee Rating

Customer service was excellent in meeting. Thę needs that for my vehicle.. as always the cow. My car was well serviced. More

by cstaffordrollins7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2026

Colonial Nissan of Medford responded

Anticipating and meeting your Nissan Altima’s needs is a core focus for our service department. Knowing you feel your car was well serviced means a great deal to our team. Thank you for your five-star rating and continued trust. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

August 28, 2026

Dealership Rating
Employee Rating

Amazing experience s always working with colonial Nissan of Medford! Thank you all so much! More

by brandon0193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Bellizia, Rebecca Rideout , Luigi DeMarco Sunny Pabla

Aug 28, 2026

Colonial Nissan of Medford responded

Knowing that every service visit for your Maxima has been amazing means a lot to our service team. We look forward to caring for your Maxima again soon. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

August 27, 2026

Dealership Rating
Employee Rating

Everyone at the dealership is helpful and easy to work with. Work is done on time and correctly done first time. More

by rakilloren
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 27, 2026

Colonial Nissan of Medford responded

Knowing you found the service on your Nissan Rogue prompt and accurate from the start is rewarding. Hearing you found our team helpful and easy to work with means a lot to us. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

August 25, 2026

Dealership Rating
Employee Rating

Really easy to make appts, get into service, hear what's needed with accurate estimates of what it will cost, followed by easy pick up and payment! They also let me know that the maintenance that had to be More

by PEGGI.IEBBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , And Derrick helped out a lot too!

Aug 25, 2026

Colonial Nissan of Medford responded

Knowing that scheduling service and pickup for your Nissan Rogue was effortless means a lot to our team. It’s great we could explain the needed repairs and arrange to clear those clogged drains during your regular oil changes for extra convenience. Your feedback and five-star rating mean a great deal to us. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

August 10, 2026

Dealership Rating
Employee Rating

All went really well and they finished before they said it would be done! I loved the Uber service to and from my job! Great job! More

by matthew.boyd89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Aug 11, 2026

Colonial Nissan of Medford responded

Knowing that service on your Nissan Kicks wrapped up ahead of schedule and that the Uber shuttle fit seamlessly into your workday is rewarding. Your kind words and five-star rating mean a lot to our service team. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

August 03, 2026

Dealership Rating
Employee Rating

I have always had my Altima serviced at Colonial Nissan. They make it easy to have the work done there as they provide drop off and pick up at my house when I take in my car. And most important, they kee More

by NANPDO233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Aug 03, 2026

Colonial Nissan of Medford responded

Thank you for trusting our service team with your Altima over the years. We’re glad our home pickup and delivery makes maintenance more convenient. It’s rewarding to know your 2012 Altima stays reliable after each visit. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

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