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Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford

Joanne Sasso | Page 31

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

Contact Me
4.8
547 Reviews

Dealership Experience

17 yrs, 10 mos

Industry Experience

44 yrs, 1 mo

Languages Spoken

English English

4.8

547 Reviews

Write a Review

547 Reviews of Joanne Sasso

December 21, 2023

Dealership Rating
Employee Rating

Service to CVT transmission service. No delays Completed work on time. Better make appointment ahead. More

by JHMA7193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Dec 21, 2023

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

December 20, 2023

Dealership Rating
Employee Rating

I always have a great experience here. They are so communicative and get everything done for me in a timely matter. More

by katrinapavao16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Dec 21, 2023

Colonial Nissan of Medford responded

Thank you, Katrina. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

December 20, 2023

Dealership Rating
Employee Rating

They are very informative and friendly as well as making sure you are comfortable in More

by darlene1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Dec 21, 2023

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out, Darlene. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

December 19, 2023

Dealership Rating
Employee Rating

The dealership is conveniently situated and very responsive. It takes care of my car and takes care of me by providing free transport to and from the dealer and providing advice when asked. More

by MARKNFRANKLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2023

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

December 15, 2023

Dealership Rating
Employee Rating

I had Great service. I Was greeted within five seconds of walking into the service department. More

by jskessler27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Dec 15, 2023

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

December 14, 2023

Dealership Rating
Employee Rating

Joanne made my experience with the service department seamless! I was in and out without a hitch. More

by Meshz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 15, 2023

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joanne and our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

December 14, 2023

Dealership Rating
Employee Rating

Joanne was very patient and communicative throughout the entire process. The overall experience was good. More

by cordonezsalg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 15, 2023

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

December 14, 2023

Dealership Rating
Employee Rating

This is one of the best experiences I ever had . They took her off my car and they were so assertive to my service. More

by vilsaint06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Report | Print
Dec 14, 2023

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

December 13, 2023

Dealership Rating
Employee Rating

The service was excellent. The staff was helpful and friendly. I would recommend this service center for future services. More

by mdu888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Escobar, Jessica Licona

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Dec 13, 2023

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

December 09, 2023

Dealership Rating
Employee Rating

I never have a problem when I take my cars in for any type of service. More

by d322_son
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 10, 2023

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

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