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Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford

Joanne Sasso | Page 29

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

Contact Me
4.8
546 Reviews

Dealership Experience

17 yrs, 10 mos

Industry Experience

44 yrs, 1 mo

Languages Spoken

English English

4.8

546 Reviews

Write a Review

547 Reviews of Joanne Sasso

January 18, 2024

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Employee Rating

I had a recall on my vehicle. I made my appointment. The service person was very friendly and helpful. Upon arrival I went into the service desk area. I was assisted immediate More

by M.GHEORGHIOU2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Laura.

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Jan 19, 2024

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

January 18, 2024

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Employee Rating

The quality of attention, the time to solve things is just speechless. I feel so satisfy More

by luiseduardoipn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 19, 2024

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

January 17, 2024

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Employee Rating

Very good 👍 I recommend to my friends I do happy with the service thank you very much Nissan More

by zoiladeleon02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Jan 17, 2024

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

January 16, 2024

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Employee Rating

Joanne was a pleasure to work with, she made the process very easy for me More

by haskoj2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2024

Colonial Nissan of Medford responded

We are very happy to hear that Joanne provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

January 13, 2024

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Employee Rating

Excellent (and friendly) service every way -- from the check-in desk to the check0out cashier. Kudos to the entire service staff/ More

by JANDY1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Jan 14, 2024

Colonial Nissan of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alex Chase, Service Manager achase@nissanofmedford.com

January 13, 2024

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Employee Rating

Very Happy with Colony Nissan Medford Ma Sales and Service we will be back! The Best! More

by BOURQUE.PAMELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Jan 14, 2024

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business, Pamela, and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

January 12, 2024

Dealership Rating
Employee Rating

Long wait time, no help with questions regarding lease plan. Couldn’t even add window wiper fluid as I tried to use on way out More

by abbieculhane
Service Time
Recommend Dealer
No
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Jan 13, 2024

Colonial Nissan of Medford responded

We're sorry to hear about your experience, Abbie, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Alex Chase, Service Manager achase@nissanofmedford.com

January 09, 2024

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Employee Rating

My service was completed in a timely fashion. Everyone I encountered was friendly and professional. More

by SPMCCOLLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Jan 09, 2024

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

January 08, 2024

Dealership Rating
Employee Rating

Laura Notartomaso and the service team are always very accommodating and communicative if issues arise. This is especially important because of my company's fleet needs. You have a great team all around. More

by KENJIQUINN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Laura Notartomaso

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Jan 08, 2024

Colonial Nissan of Medford responded

Ken, Thanks for sharing about your experience with Colonial Nissan of Medford. Laura and our team appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

January 08, 2024

Dealership Rating
Employee Rating

I always feel welcomed and taken care of at Colonial Nissan. Everyone is so kind and knowledgable there - they somehow always manage to make a not-so-fun experience feel pleasant! More

by anastri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Report | Print
Jan 08, 2024

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

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