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Jim Self

Overview Reviews (28) Inventory (487)

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Jim Self

Parts Manager

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.9

28 Reviews

Overview Reviews (28) Inventory (487)

4.9

28 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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28 Reviews of Jim Self

June 14, 2025

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Employee Rating

Friendly people, concerned about my comfort. They just did a 30,000 tune up on my Buick, I got the works. It was like driving a brand new car. I was given a ride home and waited while they did t They just did a 30,000 tune up on my Buick, I got the works. It was like driving a brand new car. I was given a ride home and waited while they did the tune up, and then they picked me up when they were done. I will be going back when I need another tune up. Nice job guys. More

by EMILYGORDANIER90

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Hoover

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Jun 14, 2025 -

Robert Brogden Buick GMC responded

Thank you for the wonderful review! We're thrilled to hear that you had a great experience at Robert Brogden's Olathe Buick GMC and that your Buick feels like a brand new car after the 30,000 tune-up. Our team is dedicated to ensuring your comfort and convenience, so it’s fantastic to know you appreciated the rides and service. We look forward to seeing you again for your next tune-up. Safe travels! Sincerely, The Robert Brogden Buick GMC Team

June 07, 2025

Dealership Rating

Employee Rating

Jimmy Carpenter is definitely the guy to go see if you’re in the market for a new vehicle or used vehicle. He has been helping my family and I for the last 17 years with all vehicle needs and he is second to in the market for a new vehicle or used vehicle. He has been helping my family and I for the last 17 years with all vehicle needs and he is second to none. More

by JimmyAcura

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Blackburn, Cedric Mayberry, Matt Hoover, Lacey Pfannenstiel, Angela Alvarez, Katie Terry, Jimmy Stateler, Paul Levin, Terrie Horton , JIMMY CARPENTER

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Jun 08, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear about your positive experiences with Jimmy at Robert Brogden's Olathe Buick GMC over the past 17 years. Your loyalty means a lot to us, and we're glad to have had the opportunity to assist you and your family with all your vehicle needs. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

June 01, 2025

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Employee Rating

Bought my new GMC 2500 and had a excellent experience with the crew will buy again with the crew will buy again More

by dmasilionis

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jimmy Stateler, Paul Levin

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Jun 01, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear you had an excellent experience with our team at Robert Brogden's Olathe Buick GMC while purchasing your new GMC 2500. We truly appreciate your business and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

May 30, 2025

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Employee Rating

Jimmy in Sales and Jimmy in Service are both quite the dynamic duo. Always have a great experience every time I go in for service. Really appreciate these guys. Thank you so much. dynamic duo. Always have a great experience every time I go in for service. Really appreciate these guys. Thank you so much. More

by JimmyAcura

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Blackburn, Cedric Mayberry, Matt Hoover, Lacey Pfannenstiel, Angela Alvarez, Katie Terry, Jimmy Stateler, Paul Levin, Terrie Horton , Jimmy Carpenter

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May 31, 2025 -

Robert Brogden Buick GMC responded

Thank you for your feedback! We're pleased to hear that you consistently have a great experience at Robert Brogden's Olathe Buick GMC, thanks to both Jimmys in Sales and Service. We appreciate your support and look forward to assisting you again on your next visit! Sincerely, The Robert Brogden Buick GMC Team

April 17, 2025

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Employee Rating

They got me in and out painlessly and in a timely manner. Staff was very courteous and helpful. Staff was very courteous and helpful. More

by benjaminmholland

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ryan O'Connor, Ramiro Saenz

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Apr 18, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Benjamin! We're thrilled to hear that your experience at Robert Brogden's Olathe Buick GMC was so smooth and efficient. Our team strives to provide courteous and helpful service, and it's great to know that we met your expectations. We look forward to seeing you again for your next visit! Sincerely, The Robert Brogden Buick GMC Team

March 22, 2025

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Employee Rating

Very professional, not pushy. I would recommend this business to all who is looking to buy new or use. Thanks Brogdens GMC I would recommend this business to all who is looking to buy new or use. Thanks Brogdens GMC More

by ewms7524

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Blackburn, Paul Levin , Tricia Hecker, Todd Kelly

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Mar 24, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We appreciate your kind words about our professionalism and approach at Robert Brogden's Olathe Buick GMC. We're thrilled to hear that you would recommend us to others looking to buy. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

March 22, 2025

Dealership Rating

Employee Rating

by ewms7524

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: David Blackburn, Cedric Mayberry, Matt Hoover, Lacey Pfannenstiel, Paul Levin , Tricia Hecker, Todd Kelly

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Mar 24, 2025 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words! We're glad to hear you had a positive experience at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us, and we appreciate your support. If you have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again! Sincerely, The Robert Brogden Buick GMC Team

February 12, 2025

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Employee Rating

Great purchasing experience with a trusted professional sales advisor from beginning to end. Thank you! sales advisor from beginning to end. Thank you! More

by jonathan80

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jimmy Carpenter, Paul Levin, Terrie Horton , Sebastien Granger, Jenah Huff, Todd Kelly, Brian Land, Scott Phegley, Peter Sargent

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Feb 12, 2025 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great purchasing experience with us at Robert Brogden's Olathe Buick GMC. Our team is dedicated to providing top-notch service, and we appreciate your trust. We hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

February 06, 2025

Dealership Rating

Employee Rating

Outstanding work, honest communication, and reasonable pricing. I will only buy from and service my vehicles at Brogden. They are the only folks I trust with and for my vehicles. pricing. I will only buy from and service my vehicles at Brogden. They are the only folks I trust with and for my vehicles. More

by drjoshanderson

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jimmy Carpenter, Paul Levin, Terrie Horton , Sebastien Granger, Jenah Huff, Todd Kelly, Brian Land, Scott Phegley, Peter Sargent

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Feb 07, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Josh! We truly appreciate your kind words about the outstanding work, honest communication, and reasonable pricing at Robert Brogden Buick GMC. Your trust means a lot to us, and we look forward to continuing to serve you for all your vehicle needs. See you next time! Sincerely, The Robert Brogden Buick GMC Team

February 05, 2025

Dealership Rating

Employee Rating

Tricia did an excellent job taking care of me in service! She was great to work with! Highly recommend! She was great to work with! Highly recommend! More

by JimmyAcura

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jimmy Carpenter , Tricia Hecker

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Feb 06, 2025 -

Robert Brogden Buick GMC responded

Thank you, Jimmy! We appreciate your kind words about Tricia and are thrilled to hear that she provided excellent service during your visit to Robert Brogden Buick GMC. Your recommendation means a lot to us! We look forward to assisting you again soon! Sincerely, The Robert Brogden Buick GMC Team

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