Jim Hindi | Page 5

SB Hyundai made buying a car pretty painless. Good job, walked me thru everything with no hiccups. Good job, walked me thru everything with no hiccups. More

by iaddmup Verified Customer Verified Customer

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Mace was excellent. My review is based on his service. I have an excellent rating on the prior quarter because of him. My review is based on his service. I have an excellent rating on the prior quarter because of him. More

by albarian Verified Customer Verified Customer

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Best crew in the business! From start to finish they answered all my questions and gave me white glove treatment. Justin worked to get me the deal I needed and even fully charg From start to finish they answered all my questions and gave me white glove treatment. Justin worked to get me the deal I needed and even fully charged the vehicle before I took delivery. Thank to everyone at SOUTH BAY HYUNDAI! The GM ERIC PAK RUNS A GREAT ORGANIZATION!!!! More

by danton1 Verified Customer Verified Customer

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After going to many dealerships only to find them not having cars, couldn’t find keys to show cars or not knowing anything about the cars they had I wanted to give up. My husband suggested we try one mor having cars, couldn’t find keys to show cars or not knowing anything about the cars they had I wanted to give up. My husband suggested we try one more, South Bay Hyundai and WOW! What a difference this dealership made. Ahmed Omar is fantastic! He was friendly, professional and more importantly KNOWLEDGEABLE! He knew every bit of the car we were interested in. He was the only reason I bought a car. The dealership overall is stellar compared to others we visited. Jim was great too. The process of working with Omar via text during the week before going in to pick up was so easy. The way your dealership prepares the car and how quick the paperwork process is, again stellar. I highly recommend South Bay Hyundai and Omar to anyone wanting a professional, clean, knowledgeable dealership. Thank you!! More

by sakana4me Verified Customer Verified Customer

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Great Service. Great Team. Our Sales Rep, Eddie was amazing, knowledgeable and super friendly. Thank you for all your hard work. Great Team. Our Sales Rep, Eddie was amazing, knowledgeable and super friendly. Thank you for all your hard work. More

by rolandgarza70 Verified Customer Verified Customer

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I found the car that I wanted and it was mine in a short while! while! More

by JAMESJIMTHOMPSON Verified Customer Verified Customer

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Justin he’s really a good person to deal he’s quite but have respect of time , very straightforward dealing before knowing what I want … jimi also a good person this is the second time dealing with him .. have respect of time , very straightforward dealing before knowing what I want … jimi also a good person this is the second time dealing with him .. he’s a nice guy as well also the manager he’s very warm heart to welcome me More

by Keuk jeon park Verified Customer Verified Customer

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I highly recommend this dealer. They were professional, had a great customer service and polite They were professional, had a great customer service and polite More

by sherry_rn Verified Customer Verified Customer

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This is my third car I buy from this dealer. absolutely the best people to work with. I discussed the car and we agree on a price on the phone with Mac Lewis who connected me with Kevin Marroqui absolutely the best people to work with. I discussed the car and we agree on a price on the phone with Mac Lewis who connected me with Kevin Marroquin. Kevin was exceptional. He had all teh paperwork he cold ready when we arrived. He was very courteous to the point he delivered teh car to or house. The transaction was smooth and effective. In my three occasions I purchased the cars the sales people were excellent, this last Superior. I like to say a word about your service. One of teh best service I ever had to deal with. Service advisor are knowledgeable of the product. The are very polite and extremely well organized. They follow up after teh service to find out if I am satisfied. That is why I drive form Beverly Hills to Torrance to have my car services performed. Rate Excellent More

by DERBUNKER Verified Customer Verified Customer

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My husband and I arrived at the dealership with a very clear purpose: we knew exactly which car we wanted, had confirmed its availability, and were ready to make the purchase. In fact, the moment we saw t clear purpose: we knew exactly which car we wanted, had confirmed its availability, and were ready to make the purchase. In fact, the moment we saw the car, I was already certain it was 'the one.' Unfortunately, our interaction with the salesperson immediately struck a negative chord. It felt as though he made assumptions about our genuine interest or ability to buy, treating us with a noticeable lack of respect and seriousness from the start. This dismissive attitude really set a frustrating tone. For instance, when my husband spotted a large decorative "bone" in another vehicle – something dealerships often use for photo opportunities – and politely asked the salesperson if we could take a picture with it in our chosen car, he simply said "Oh, yeah, yeah, yeah" and then completely disengaged. After my husband brought the bone to our car and we took the picture, the salesperson just left without another word, not even offering to help or acknowledge our excitement. This small moment perfectly summed up his overall lack of engagement and made what should have been an exciting purchase feel unwelcoming. However, I must commend the rest of your team. Once we moved past the initial sales interaction and into the purchase phase, the experience became completely different. The finance guy was truly amazing. He was professional, incredibly clear, and efficient, making the final steps of the purchase, including handling my down payment, a remarkably smooth and positive experience. I believe that consistent, respectful customer service from all sales staff, free of presumptions and with genuine engagement, would significantly elevate the car-buying experience at your dealership. A big thank you to your finance team for making the closing process so positive. More

by jarquingabriela Verified Customer Verified Customer

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