Jim Hindi

Oscar and Jim were in such a rush to get the IONIQ over to me that Jim did not even realize he didn’t properly obtain my signatures on the financial documents. Because of his mistake and delay, I couldn’t to me that Jim did not even realize he didn’t properly obtain my signatures on the financial documents. Because of his mistake and delay, I couldn’t set up an account to start making my monthly payments. I had to come in again to re-sign the papers, and Jim assured me I could make my second monthly payment with him and he would make sure it would go through. I did not appreciate having to go back in to do this and of course Oscar stopped all communication aside from trying to rush me to get in. Fast forward a couple weeks and Hyundai Finance keeps calling me saying that my payment was never posted, and now I have a late charge. I attempted to contact Jim, and I have never been able to reach him again EXCEPT of course when he needed me to come in. Mac stepped in since Jim was consistently unavailable and he said he would get it figured out, and ultimately he was able to get in writing that I would get a check with a refund. Over a month later, since Jim “handled” my second payment and two weeks since speaking to Mac, I still had nothing. No check, no follow through. Guest relations had to step in and get me a refund for the monthly amount + late payment. I had to come in yet again to get this refund. I was so annoyed at these constant inconveniences, miscommunication, and unavailability of Jim. Mac and Bridget were great. However I am now turned off from getting another car through Hyundai again in the future. More

by sooji229 Verified Customer Verified Customer

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Great place to purchase a Hyundai no pressure, aamazing SUV. Better than the Vensa, and MB, drive very rigid. SUV. Better than the Vensa, and MB, drive very rigid. More

by haiho64 Verified Customer Verified Customer

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Why would you force someone to add a comment. I would rate this "Your Review" as very, very poor. I would rate this "Your Review" as very, very poor. More

by pehsu Verified Customer Verified Customer

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jimmy was great. .. straight to the point and got reasonable deal thank you!!! great business .. straight to the point and got reasonable deal thank you!!! great business More

by beebeautyjun Verified Customer Verified Customer

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Omar was great! He was very friendly and knowledgeable, and took the time to answer all my questions to my satisfaction. He even came in on his day off to make sure He was very friendly and knowledgeable, and took the time to answer all my questions to my satisfaction. He even came in on his day off to make sure I was totally satisfied when I picked up my new car! I highly recommend Omar!! More

by dk6 Verified Customer Verified Customer

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I worker with Anthony by phone and text before I visited the dealership. He was very knowledgeable and kind. The dealership had what I wanted, but it was far from me. Anthony arranged an Uber to get me t the dealership. He was very knowledgeable and kind. The dealership had what I wanted, but it was far from me. Anthony arranged an Uber to get me there. At the dealership everyone was friendly and kind. Anthony was very helpful, including helping me with my wheelchair. Jim in finance was also very kind and helpful. Both Anthony and Jim answered all my questions and explained everything. I would definitely recommend both Anthony and the dealership. More

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The process was smooth and professional. Although I had to wait much longer than usual for the financing. Although I had to wait much longer than usual for the financing. More

by x10guy Verified Customer Verified Customer

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Anthony and his colleague Mace were excellent at answering questions and meeting my needs. Both made themselves readily available in person, by test, and by phone. Both worked in a consultancy styl answering questions and meeting my needs. Both made themselves readily available in person, by test, and by phone. Both worked in a consultancy style vs sales style which I appreciated. More

by jackie59 Verified Customer Verified Customer

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Found me the exact car I was looking for after weeks of no one having it, reached out to me once they got it, and got me in it for the price I wanted with no argument or haggling. Could not have made the p no one having it, reached out to me once they got it, and got me in it for the price I wanted with no argument or haggling. Could not have made the process any easier. More

by theirishjackel Verified Customer Verified Customer

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Proactive and mostly transparent sales process. Unfortunately, some miscommunication on final lease numbers with sales manager. Terms for the lease always contained zero drive off and 12,000 mile Unfortunately, some miscommunication on final lease numbers with sales manager. Terms for the lease always contained zero drive off and 12,000 miles. Final deal after I signed 95% of the paperwork had 10k miles with first months payment due? The difference was then placed in my final buyout price at end of lease which was increased approx. $2000. All in all, I was happy with South Bay Hyundai and I appreciate Michael and Stephen. More

by zapel007 Verified Customer Verified Customer

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