A service advisor for Flemington BMW since 2003, Jim Hierl makes it his mission to find the best solution for the customer’s vehicle repair needs. He enjoys the interaction and finds building relationships with his customers to be one of the high points of his position at the dealership. An avid woodworker, Jim often enjoys spending his downtime working with his hands. When not in his workshop, Jim might be found enjoying the great outdoors on a variety of hiking and skiing trails or helping other as a mentor at his church. Check out what Jim’s customers have to say about working with him at Flemington BMW.
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Write a Review287 Reviews of Jim Hierl
October 23, 2024
Anatoliy Yanovskiy has guided me on two purchases and one lease of BMWs. Each time he has clearly demonstrated his knowledge of the cars I was interested in. He has never pushed a sale on me but allowed me lease of BMWs. Each time he has clearly demonstrated his knowledge of the cars I was interested in. He has never pushed a sale on me but allowed me to make my own decision which turned out to be a good choices. After each purchase or lease he follows up and is truly committed to ensuring that I am enjoying my cars and am satisfied with them. I cannot express more strongly that Anatoliy is truly a trustworthy individual. Anyone interested in doing business with Flemington BMW should make Anatoliy his or her salesman. More
Other Employees Tagged: Anatoliy Yanovskiy, Catherine Ferry
April 25, 2024
Mike was extremely helpful in making the sale of my new BMW go so smoothly. He was always happy to answer my many questions. Always a pleasure to deal with all the staff at Flemington BMW. BMW go so smoothly. He was always happy to answer my many questions. Always a pleasure to deal with all the staff at Flemington BMW. More
Other Employees Tagged: Noha Amin , Michael Franks
January 10, 2024
Greg and the entire Flemington location went above and beyond to accommodate all of my needs. They were professional and courteous throughout the entire process and took the time to ensure a favorable exp beyond to accommodate all of my needs. They were professional and courteous throughout the entire process and took the time to ensure a favorable experience overall More
Other Employees Tagged: Byron Brisby Jr., Vince Dillon, Catherine Ferry , Greg Eckert
January 02, 2024
The buying process was not stressful and the entire staff were friendly, fair and accommodating. were friendly, fair and accommodating. More
Other Employees Tagged: Noha Amin, Catherine Ferry, Kursad Oguz
December 03, 2023
I had the pleasure of working with Michael Franks during my recent purchase of a 2020 X5, and I couldn't be happier with the experience. From the moment I stepped into the dealership, Michael was attentive, my recent purchase of a 2020 X5, and I couldn't be happier with the experience. From the moment I stepped into the dealership, Michael was attentive, knowledgeable, and a true professional. Not only did he take the time to understand my needs and preferences, but he also went above and beyond to ensure that I found the perfect car. His expertise in BMW vehicles was evident as he patiently answered all of my questions and provided valuable insights. One thing that stood out about Michael was his fairness as a dealer. He was transparent throughout the entire process, never pressuring me into making a decision and always giving me the space needed to explore my options. This level of trust made me feel confident in my purchase. Furthermore, I was so impressed with Michael's service that I have already recommended him to several of my friends who are in the market for a new car. I truly believe that he is an asset to the dealership and someone who genuinely cares about his customers' satisfaction. Overall, my car buying event with Michael Franks was a pleasant one. He made the entire process smooth and enjoyable, and I am thrilled with my 2020 X5. If you're in the market for a BMW, I highly recommend reaching out to Michael for an exceptional buying experience. Regards, Michael W Richard More
Other Employees Tagged: Catherine Ferry , Michael Franks
November 25, 2023
We have made multiple purchases from Flemington BMW and always return due to Tom Terrill and the great service afterward in the Service Dept. We always work with Tom Terrill. He is by far the VERY BEST in always return due to Tom Terrill and the great service afterward in the Service Dept. We always work with Tom Terrill. He is by far the VERY BEST in the business. More
Other Employees Tagged: Tom Terrill, Catherine Ferry , Ed Kiley
November 12, 2023
Jim is one of the best employees at this dealership! He is friendly, organized, and remembers who you are. I've had him as my Service Adviser for over a decade now, and is one of the reasons why I come He is friendly, organized, and remembers who you are. I've had him as my Service Adviser for over a decade now, and is one of the reasons why I come to this dealer!! More
November 02, 2023
Laura was communicative, quick to respond to questions and made the overall experience smooth and easy. and made the overall experience smooth and easy. More
Other Employees Tagged: Laura Varga
August 01, 2023
We had a very positive experience with Rahul Anand. He was upbeat, very knowledgeable about the car I was inquiring about and other cars that were from a variety of dealerships. The best part of the He was upbeat, very knowledgeable about the car I was inquiring about and other cars that were from a variety of dealerships. The best part of the interactions with Rahul was that he was not pushy or sarcastic, just knowledgeable on every aspect of the Kicks and explained the mechanics of the vehicle clearly and concisely. * Love my car!!! Also, I do not remember the people I was introduced to in the service dept. or the finance dept, I was pleased with the professionalism of all staff that I encountered. My husband leased a Nissan about 2 yrs. ago and was very happy with the service he received also. **Reason for visit - lease the Kicks. More
Other Employees Tagged: John Cavanaugh, Bill Duaime
June 11, 2023
My first service visit to Flemington BMW. The staff were friendly and pleasant and the service was done well and in reasonable time, the length of time being driven by the need to order a pa The staff were friendly and pleasant and the service was done well and in reasonable time, the length of time being driven by the need to order a part. More
Other Employees Tagged: Anatoliy Yanovskiy