Laura Varga

My car needed an oil service and Laura was working Saturday morning and handled my appointment! Super easy for me. She was ready to go with a work order, took my signature and everything was done f Saturday morning and handled my appointment! Super easy for me. She was ready to go with a work order, took my signature and everything was done for me. Could not have been easier. Appreciate the easy and quick service. Thanks again Laura for the great service!!!!! More

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Laura expedited my service and went out of her way to get me taken care of. Her personal interactions are cheerful & communication is clear. Customer service at BMW is great. I appreciate it. me taken care of. Her personal interactions are cheerful & communication is clear. Customer service at BMW is great. I appreciate it. More

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Laura and the team were exceptional. I got a flat while driving to charity golf event I was sponsoring. I would not be available all day. Laura arranges for a service vehicle to come to I got a flat while driving to charity golf event I was sponsoring. I would not be available all day. Laura arranges for a service vehicle to come to the golf club, take the flat tire & rim back to the dealership a return with a new tire. All While I managed my responsibilities & the outing. The Flemingtom Team saved me at least a full day of running around to get this repaired. Thank you. More

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Very fast service and very accommodating staff. Told me to come right in for my problem and had a loaner car waiting for me. Very impressed. I will have all my service work done there even though Told me to come right in for my problem and had a loaner car waiting for me. Very impressed. I will have all my service work done there even though I didn’t buy the vehicle from them. More

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With a 9-year-old X1, appreciate Laura’s help in explaining when big maintenance events on horizon. Always professional. Switched to Flemington from where I purchased my vehicle, should have done explaining when big maintenance events on horizon. Always professional. Switched to Flemington from where I purchased my vehicle, should have done that years ago. More

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sama as what i mentioned all superb services being rendered to me and my family rendered to me and my family More

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It's been 15 years since I purchased my 1st BMW from Flemington BMW and I only go there for maintenance and service for ky BMWs. Great people. Great service. Thank you. Flemington BMW and I only go there for maintenance and service for ky BMWs. Great people. Great service. Thank you. More

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Had a problem with my new X5, the onboard apps could not connect with the backend. Spent 45 minutes on the phone with a BMW Genius, we couldn’t resolve the problem. Called Flemington BMW and they got me in connect with the backend. Spent 45 minutes on the phone with a BMW Genius, we couldn’t resolve the problem. Called Flemington BMW and they got me in within the hour. Met with Service Advisor Laura Varga, she had Will one of their Genius’ check the car out, he spent about 45 minutes trying things I couldn’t have done over the phone with the first Genius. Unfortunately he couldn’t resolve the issue either. They then provided me with a loaner and the checked the TCU later that day and found that it was working properly so they had to contact BMW because it was a backend problem. I know Will spent a couple of ours on the phone over the next couple of days with the regional rep trying to the issue resolved and escalated. I had to return to the dealer with my car about a week later to pick my registration up and stopped to see if Will had heard anything. He thought the problem had been resolved, he said let’s go check it out. I tried to place an emergency call via the onboard system and it would not connect. We wen back inside and spoke to Laura, he and Will decided to contact another BMW rep and a few days later the issue was resolved. Laura and Will did a great job which which is usual from all the departments at Flemington BMW More

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Laura and the dealership were great. They kept me informed and made sure the work was done on time. Thanks again They kept me informed and made sure the work was done on time. Thanks again More

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Laura and everyone that I have come in contact with at Flemington BMW are exceptionally helpful, kind, and professional. If I could give more than 5 stars I would!! Flemington BMW are exceptionally helpful, kind, and professional. If I could give more than 5 stars I would!! More

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