Jim Casey | Page 2

We had an exceptional experience at Biggers Mitsubishi, and I can’t say enough good things about our sales staff, Rafal and Jim. From start to finish, the entire purchase process was incredibly professiona and I can’t say enough good things about our sales staff, Rafal and Jim. From start to finish, the entire purchase process was incredibly professional, smooth, and stress‑free. My daughter was buying her very first car, and Rafal treated her with genuine respect throughout the entire process. He explained everything clearly, answered her questions without a hint of condescension, and made sure she felt confident and informed every step of the way. It’s rare to find someone who strikes the perfect balance between expertise and approachability, but Rafael absolutely delivered. The dealership itself was organized, transparent, and efficient — exactly what you hope for when making such an important purchase. Thanks to Rafael and the team at Biggers Mitsubishi, my daughter drove away thrilled with her new car and with a truly positive first‑time buying experience. Highly recommended for anyone looking for a dealership that values professionalism, courtesy, and customer care. More

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I've been a loyal Mitsubishi customer for over 20 years. And I've had a relationship with the service dept @ Biggers Mitsu since my local Schaumburg Mitsu dealership closed. I have been very happy with the And I've had a relationship with the service dept @ Biggers Mitsu since my local Schaumburg Mitsu dealership closed. I have been very happy with the service team since then. And now I wanted to upgrade my drive to an Outlander. I worked with Darien Ivery who was very personable and knowledgeable about the Outlander and answered all my questions and walked me through the buying process which was very straightforward. Also allowed me to take a couple of Outlanders for test drives. Also worked with Jim the credit manager to close the deal. He also was personable and put me at ease during all the forms requiring my initials and signatures. OVERALL, I give Darien and Biggers Mitsubishi an 11 out of 10. And look forward to working with them in the future. More

by ChuckWalters64 Verified Customer Verified Customer

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David was great! Not pushie at all. Everyone took their time. My wife and I didn’t feel rushed at all. Not pushie at all. Everyone took their time. My wife and I didn’t feel rushed at all. More

by makichicago Verified Customer Verified Customer

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The dealership is a class A operation. ....they're up front honest and not crooked when conducting a car purchase transaction ....they're up front honest and not crooked when conducting a car purchase transaction More

by varc1268 Verified Customer Verified Customer

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David Payne was very honest and straightforward. He has excellent customer service skills and answered all my questions, anything he doubted he got help with. I have definitely recommended him to e He has excellent customer service skills and answered all my questions, anything he doubted he got help with. I have definitely recommended him to everyone I know that is looking for a car. More

by edulearn77 Verified Customer Verified Customer

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People are polite and knowledgeable and are willing to work with you regarding maintenance upkeep and purchases. work with you regarding maintenance upkeep and purchases. More

by dediolaura Verified Customer Verified Customer

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High quality vehicles, cars and support in the dealership. Salesman and finance team killed it dealership. Salesman and finance team killed it More

by joseph.vitraelli99 Verified Customer Verified Customer

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This is the 3rd car we purchased from Biggers. Great dealership and great service too! Total Mitsubishi fan! Great dealership and great service too! Total Mitsubishi fan! More

by mgranzin Verified Customer Verified Customer

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We hadn't planned on buying a new car but David and George were so helpful that we realized buying a used car would have likely cost us more than a new one over a period of years. It made a lot of sens George were so helpful that we realized buying a used car would have likely cost us more than a new one over a period of years. It made a lot of sense. They were both professional, knowledgeable, efficient and likeable - all good traits in a salesman. More

by ireneb623 Verified Customer Verified Customer

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They supported to me anytime and was Outstanding customer services and high quality personal attention. Me and wife felt super comfortable services and high quality personal attention. Me and wife felt super comfortable More

by francisco.milano Verified Customer Verified Customer

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