Jim Casey
Jim Casey at Biggers Mitsubishi

Jim Casey

Sales Manager

Biggers Mitsubishi

1325 E Chicago St
Elgin, IL 60120

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5.0
166 Reviews
5.0

166 Reviews

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166 Reviews of Jim Casey

September 10, 2026

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Employee Rating

Rafal, was great to work. Very knowledgeable about the vehicle a pre-owned 2016 Toyota 4Runner. Jim in finance was great to work with too! Overall great professional custom More

by capbaxter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rafal Sterkowiec

Sep 11, 2026

Biggers Mitsubishi responded

Thank you for the great review! We’re thrilled to hear that Rafal’s knowledge of the 2016 Toyota 4Runner helped make your experience a positive one and that Jim made the finance process just as smooth. We appreciate your kind words about our team and professional customer service. Enjoy your 4Runner, and thank you for choosing Biggers Mitsubishi! — The Biggers Mitsubishi Team

August 25, 2026

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My experience at Bigger Mitsubishi was fabulous. If Tyler is availed available I'd ask for him. I didn't feel pressured like you do at most car dealerships. If you need a car, they'll take of you ev More

by alive_ready26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 26, 2026

Biggers Mitsubishi responded

Thank you so much for the wonderful review! We’re thrilled to hear that Tyler took the time to ask questions, understand your needs, and make your experience comfortable and pressure-free. We believe finding the right vehicle should feel exciting—not stressful—and we’re glad our team could help you explore your options with confidence. We truly appreciate your kind words about our culture and the entire Biggers Mitsubishi team. Congratulations on your vehicle, and thank you for choosing us!

August 01, 2026

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We were very impressed with John upon meeting him. He was very pleasant to work with. John was very helpful with our questions. He also enjoyed working with Jim. He was not pushy and he made our More

by Retired
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: John Davis

Aug 01, 2026

Biggers Mitsubishi responded

Thank you so much for the wonderful 5-star review! We're thrilled to hear that John and Jim made your car-buying experience such a positive one. Providing a comfortable, pressure-free environment and taking the time to answer every question is exactly the experience we strive to deliver. We truly appreciate your recommendation and your trust in Biggers Mitsubishi. Congratulations on your new vehicle, and we look forward to helping you again in the future!

July 18, 2026

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Straight forward,willing to Negotiate & the cheapest priced thank you . Experience was nice and smooth , would definitely recommend this establishment More

by tinothomas20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Davis

Jul 21, 2026

Biggers Mitsubishi responded

Thank you so much for the wonderful 5-star review! We're thrilled to hear you had a smooth, straightforward experience and that our team was able to work with you to find the right deal. We truly appreciate your recommendation and are grateful you chose Biggers Mitsubishi. Enjoy your new vehicle, and we look forward to helping you again in the future!

July 14, 2026

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I was looking for a specific car to tow behind my motorhome. The supply is limited General Motors no longer makes this model. Amazingly Bigger motors had two. I was about 100 miles away so I called More

by bryant13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Davis

Jul 15, 2026

Biggers Mitsubishi responded

Thank you for sharing your experience and for choosing Biggers Mitsubishi! We're so glad John was able to help you find the right vehicle for your motorhome. It's wonderful to hear that you found the perfect fit and that you're still enjoying it nearly a month later. We truly appreciate your kind words about our welcoming team and your confidence in our dealership. Thank you for your recommendation, and we look forward to helping you again whenever you need another vehicle. Safe travels and enjoy the adventures ahead!

July 12, 2026

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I’ve purchased both my cars here and I’ve always had a great experience. They’re honest and work diligently to get you the best deal. Tyler was so helpful and knowledgeable! More

by cnicole1496
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Pergrem

Jul 13, 2026

Biggers Mitsubishi responded

Thank you for trusting us again. Have an amazing day.

June 09, 2026

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Employee Rating

Very smooth, non pressuring car purchase. Loved the small car shop feel compared to others. Treated with respect throughout the entire process. More

by Paj77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Pergrem

Jun 15, 2026

Biggers Mitsubishi responded

Thank you for your business. Have a Great Day.

June 06, 2026

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This is the only dealership I would buy a vehicle from. My parents, wife and I have purchased 6+ vehicles over the years. The sales and service departments are top notch. I have a great experience every More

by eldorado316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 15, 2026

Biggers Mitsubishi responded

Thank you for the kind words. Have a Great Day.

June 04, 2026

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I have always received outstanding service from Biggers Mitsubishi. I first walked into their showroom in 1999. I wanted to test drive one specific model. They made a copy of my driver's license, pulled th More

by mr_boyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2026

Biggers Mitsubishi responded

Thank you for the kind words. Have a Great Day.

May 22, 2026

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Employee Rating

Great experience overall! The staff was professional, friendly, and very helpful throughout the entire process.Highly recommend this dealership to anyone. More

by Alexis M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Pergrem, Ali Nauraiz , Ali

May 25, 2026

Biggers Mitsubishi responded

Thank you for the 5-star review! We're delighted to hear that you had a great experience with our dealership. Providing professional, friendly, and helpful service from start to finish is what we strive for every day, and it's wonderful to know our team delivered that for you. We truly appreciate your recommendation and your trust in us. Thank you for choosing Biggers, and we look forward to helping you again in the future!

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