Jim Casey
Jim Casey at Biggers Mitsubishi

Jim Casey

Sales Manager

Biggers Mitsubishi

1325 E Chicago St
Elgin, IL 60120

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5.0
160 Reviews
5.0

160 Reviews

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160 Reviews of Jim Casey

June 09, 2026

Dealership Rating
Employee Rating

Very smooth, non pressuring car purchase. Loved the small car shop feel compared to others. Treated with respect throughout the entire process. More

by Paj77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Pergrem

Jun 15, 2026

Biggers Mitsubishi responded

Thank you for your business. Have a Great Day.

June 06, 2026

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Employee Rating

This is the only dealership I would buy a vehicle from. My parents, wife and I have purchased 6+ vehicles over the years. The sales and service departments are top notch. I have a great experience every More

by eldorado316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 15, 2026

Biggers Mitsubishi responded

Thank you for the kind words. Have a Great Day.

June 04, 2026

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Employee Rating

I have always received outstanding service from Biggers Mitsubishi. I first walked into their showroom in 1999. I wanted to test drive one specific model. They made a copy of my driver's license, pulled th More

by mr_boyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2026

Biggers Mitsubishi responded

Thank you for the kind words. Have a Great Day.

May 22, 2026

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Employee Rating

Great experience overall! The staff was professional, friendly, and very helpful throughout the entire process.Highly recommend this dealership to anyone. More

by Alexis M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Pergrem, Ali Nauraiz , Ali

May 25, 2026

Biggers Mitsubishi responded

Thank you for the 5-star review! We're delighted to hear that you had a great experience with our dealership. Providing professional, friendly, and helpful service from start to finish is what we strive for every day, and it's wonderful to know our team delivered that for you. We truly appreciate your recommendation and your trust in us. Thank you for choosing Biggers, and we look forward to helping you again in the future!

May 02, 2026

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Employee Rating

Not happy with Jose Perez. He checked everything ok without actually doing the job. The oil was never changed. It appears to have a brownish color. The windshield has 2 chips, More

by myjsph_trd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brian Hess, Rafal Sterkowiec, Jose Perez , Tyler was a good salesperson.

May 07, 2026

Biggers Mitsubishi responded

Please reachout to Brian Hess at the store since this platform does NOT give us your name. Thank you.

May 01, 2026

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Amazing to work with, easiest car purchase we’ve ever had. The team was very relatable and understanding. 100% recommend, we will be returning. More

by jamienhenke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rafal Sterkowiec

May 12, 2026

Biggers Mitsubishi responded

Thank you for the amazing 5-star review! We’re thrilled to hear this was the easiest car purchase you’ve ever had. Our team works hard to create a comfortable, relatable, and stress-free experience for every customer, so your feedback means a lot to us. We truly appreciate your recommendation and look forward to welcoming you back to Biggers Mitsubishi in the future!

March 21, 2026

Dealership Rating
Employee Rating

I had an EXCELLENT EXPERIENCE with Biggers! ! Bryan was very Extremely helpful with my car buying experience, and Jim was also very helpful. Everyone that I came into contact with was great. D More

by morsmith65
Recommend Dealer
Yes

Other Employees Tagged: Brian Hess , Darien Ivery, I don’t know if my sales rep is on list

Apr 20, 2026

Biggers Mitsubishi responded

Thank you so much for your amazing review, morsmith65! We’re thrilled to hear you had an excellent experience with us. Bryan, Jim, and Darren will be especially happy to know their efforts made such a positive impact. It’s great to hear Bryan helped put you at ease and made sure you felt comfortable every step of the way. We’re also glad you appreciated the efficient, straightforward process—we know your time is valuable! Enjoy your new vehicle, and we look forward to seeing you again!

February 25, 2026

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The personnel were friendly, professional and not pushy. It was a very pleasant business experience where I will be recommending this dealership. I dealt with Nate (forgot last name), a new sales represent More

by ttron59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nate (new sales person)

Mar 05, 2026

Biggers Mitsubishi responded

Hi Tim, thank you for the great review! ⭐ We’re glad to hear you had such a pleasant and comfortable buying experience with our team at Biggers Mitsubishi. Providing a friendly, professional, and pressure-free environment is exactly what we aim for, so it’s wonderful to know that stood out during your visit. It’s also great to hear that Nate made a strong impression while helping with your purchase. Even though he’s new to the team, we’re excited to see him already delivering such a positive experience. We’ll be sure to pass along your kind words to him and to Jim Casey as well. Thank you for your recommendation and for choosing Biggers Mitsubishi. Enjoy your new vehicle, and we look forward to assisting you again in the future!

January 16, 2026

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Employee Rating

very friendly and professional service excellent help with show car and driving highly recommended Rafal, Jim and Arnold More

by kkozu77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto, Rafal Sterkowiec, Arnold Hernandez, Jose Perez , Jeremy Brennan, Darien Ivery

Jan 17, 2026

Biggers Mitsubishi responded

Thank you so much for the 5-star review and your kind words! We’re thrilled to hear you received friendly, professional service and had a great experience with Rafal, Jim, and Arnold. Our team truly appreciates your recommendation and we’re glad we could make the process enjoyable for you. Thank you for choosing Biggers Mitsubishi — we look forward to helping you again in the future!

January 15, 2026

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Employee Rating

Salesperson was friendly and every helpful tool the time to explain everything and show me different cars and options. More

by Salgadooscar448
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Payne

Jan 17, 2026

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re happy to hear that our salesperson provided friendly, helpful service and took the time to explain everything and show you different vehicles and options. We strive to make the process informative and stress-free, and we’re glad you had a great experience. Thank you for choosing Biggers Mitsubishi — we appreciate your business!

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