Jose Perez
Jose Perez at Biggers Mitsubishi

Jose Perez

Service Advisor

Biggers Mitsubishi

1325 E Chicago St
Elgin, IL 60120

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4.8
361 Reviews
4.8

361 Reviews

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361 Reviews of Jose Perez

June 17, 2026

Dealership Rating
Employee Rating

Everything went very well. They told me what was wrong. They sent me a video to show me what was wrong and then we went from there. More

by LINDAPARTIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 07, 2026

Dealership Rating
Employee Rating

The service Biggers provides is always prompt and complete. They always provide great customer service. More

by thelt85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2026

Biggers Mitsubishi responded

Thank you for the kind words. Have a Great Day.

June 06, 2026

Dealership Rating
Employee Rating

This is the only dealership I would buy a vehicle from. My parents, wife and I have purchased 6+ vehicles over the years. The sales and service departments are top notch. I have a great experience every More

by eldorado316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 15, 2026

Biggers Mitsubishi responded

Thank you for the kind words. Have a Great Day.

June 05, 2026

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Employee Rating

I like the service they provide and I wish there were more dealers close home More

by Elkucomr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2026

Biggers Mitsubishi responded

Thank you for the kind words. Have a Great Day.

June 04, 2026

Dealership Rating
Employee Rating

I have always received outstanding service from Biggers Mitsubishi. I first walked into their showroom in 1999. I wanted to test drive one specific model. They made a copy of my driver's license, pulled th More

by mr_boyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2026

Biggers Mitsubishi responded

Thank you for the kind words. Have a Great Day.

May 27, 2026

Dealership Rating
Employee Rating

They are always friendly, helpful and prompt. They answer any questions quickly and are thorough More

by TIMNLISA1
Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto

May 31, 2026

Biggers Mitsubishi responded

Thank you for the kind words and positive review. Have an amazing day.

May 02, 2026

Dealership Rating
Employee Rating

Not happy with Jose Perez. He checked everything ok without actually doing the job. The oil was never changed. It appears to have a brownish color. The windshield has 2 chips, More

by myjsph_trd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jim Casey, Brian Hess, Rafal Sterkowiec , Tyler was a good salesperson.

May 07, 2026

Biggers Mitsubishi responded

Please reachout to Brian Hess at the store since this platform does NOT give us your name. Thank you.

April 29, 2026

Dealership Rating
Employee Rating

Awesome team! Thank you for getting me an appointment on such a short notice. The service was a great as always. More

by JACKIE.MILLER2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto

Apr 30, 2026

Biggers Mitsubishi responded

Thank you for choosing us for your recent service visit. Have a Great Day.

March 21, 2026

Dealership Rating
Employee Rating

Excellent service with JOSE, my car looks like new, short time, , the way wasn’t long, everything perfectly on time! They did and explained job! Excellent, excellent!! More

by silviaroppo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2026

Biggers Mitsubishi responded

Thank you for the positive review.

March 18, 2026

Dealership Rating
Employee Rating

Dislike the video to explain car service needs. Narrator for video is obnoxious Been having car serviced at Biggers for eight years. This visit by far was totally unlike the good service I norm More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto, Jennifer Paluch

Apr 15, 2026

Biggers Mitsubishi responded

Thank you for the positive review.

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