Nate Koller
Nate Koller at Biggers Mitsubishi

Nate Koller

Service Advisor

Biggers Mitsubishi

1325 E Chicago St
Elgin, IL 60120

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4.8
11 Reviews
4.8

11 Reviews

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11 Reviews of Nate Koller

October 12, 2026

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Employee Rating

Professionalism, speed ,welcome,hmm 15 words will be too mutch for me guys, just you are perfect. More

by harpaddaniel
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alex Garcia

Oct 13, 2026

Biggers Mitsubishi responded

Thank you for the amazing 5-star review! We love your enthusiasm and truly appreciate your kind words! We're thrilled that our team's professionalism, efficiency, and welcoming atmosphere made such a great impression. Knowing you had such a positive experience means the world to us. Thank you for choosing Biggers—we look forward to seeing you again!

September 13, 2026

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Nate was great and very professional and very experienced so was the manager great service all around. Cheryl Combs More

by MJEINHORN00
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto

Sep 17, 2026

Biggers Mitsubishi responded

Thank you, Cheryl, for the wonderful 5-star review! We’re so glad Nate and our management team provided you with a professional and knowledgeable experience. We’ll be sure to share your kind words with them. Thank you for choosing Biggers—we truly appreciate your business and are happy to hear you received great service all around!

September 10, 2026

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I was provided with quick and excellent service and everyone was very polite and professional. More

by LAV53
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alex Garcia

Sep 17, 2026

Biggers Mitsubishi responded

Thank you for the wonderful 5-star review! We’re glad our team provided quick, excellent service while making sure you were treated with courtesy and professionalism throughout your visit. We truly appreciate your kind words and thank you for choosing Biggers. We look forward to serving you again!

August 10, 2026

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They were able to quickly diagnose the issue. They also found a couple other repairs that were needed while the vehicle was still under warranty. More

by CHERP3
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Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto

Aug 11, 2026

Biggers Mitsubishi responded

Thank you for the five-star review! We’re glad our team was able to quickly diagnose the issue and identify the additional repairs while your vehicle was still under warranty. We appreciate your trust in Biggers Mitsubishi and are always happy to help keep your vehicle running safely and reliably!

August 03, 2026

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The staff here are knowledgeable and always focused on helping me keep my vehicle safe for the road. More

by CASSANDRA MALPHON
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto, Juan Carill

Aug 04, 2026

Biggers Mitsubishi responded

Thank you for your 5-star review! We're glad to hear our team has earned your trust by providing knowledgeable service and helping keep your vehicle safe and road-ready. Your confidence in our staff means a lot to us. We appreciate your support and look forward to taking care of you and your vehicle at Biggers Mitsubishi for many miles to come!

July 31, 2026

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I have brought my Outlander in a few times for the same issue with the navigation system and it still remains not fixed. It seams now one there understands the problem. The last time I brought it in the m More

by lmrayos12
Service Price Transparency
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Recommend Dealer
No
Aug 01, 2026

Biggers Mitsubishi responded

Thank you for sharing your experience. We're sorry to hear that your navigation system issue has not yet been resolved, especially after multiple visits. We also apologize that we missed the opportunity to speak with you as promised during your last visit. This isn't the level of communication or service we strive to provide. We'd appreciate the chance to learn more about your situation and work toward a resolution. Please reach out to our service manager at your convenience so we can discuss your concerns and do our best to make this right.

July 31, 2026

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I have been taking my Outlander here for years, and the technicians here have always done high quality work quickly! More

by CASSANDRA MALPHON
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto, Juan Carill

Aug 01, 2026

Biggers Mitsubishi responded

Thank you for your continued trust and loyalty! We're honored that you've chosen Biggers Mitsubishi to care for your Outlander over the years. It's wonderful to hear our technicians consistently provide the high-quality, efficient service you expect. We truly appreciate your 5-star review and look forward to keeping your Outlander running its best for many more miles!

July 30, 2026

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Did all the work necessary, and explained the process professionally. Everything was finished to our satisfaction. More

by KIM
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Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto, Juan Carill

Jul 30, 2026

Biggers Mitsubishi responded

Thank you for the 5-star review! We're happy to hear everything was completed to your satisfaction and that our team took the time to explain the process clearly and professionally. We appreciate your trust in Biggers Mitsubishi and look forward to assisting you again whenever you need us.

July 27, 2026

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The employees were helpful throughout the process. They followed up in a timely matter and communicated clearly. More

by LV
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Recommend Dealer
Yes

Other Employees Tagged: Jose Perez, Alex Garcia

Jul 28, 2026

Biggers Mitsubishi responded

Thank you for the 5-star review! We're glad to hear that our team provided a helpful and smooth experience throughout the process. Clear communication and timely follow-up are important to us, and we're happy to know you felt supported every step of the way. We appreciate you choosing Biggers Mitsubishi and look forward to assisting you again in the future!

June 21, 2026

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Came here for 90,000 miles service with lot of service requirements and all has been perfectly done by the multiple technicians. The amazing part is they have done all in an hr. Wonderful outcome. All are More

by Ajith
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Recommend Dealer
Yes
Jun 24, 2026

Biggers Mitsubishi responded

Thank you for the fantastic 5-star review! We’re glad to hear your 90,000-mile service was completed thoroughly and efficiently, even with multiple services needed. It’s great to know our technicians were able to get everything done in about an hour while still delivering a wonderful outcome. We truly appreciate your trust in Biggers Mitsubishi and look forward to serving you again for your future maintenance needs!

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