Jim Casey | Page 16

Bought a new 2022 Eclipse 2 years ago. We have brought the car in for service 3 times because the hands free calling on the steering will not work. Plus the we continually lose our scre We have brought the car in for service 3 times because the hands free calling on the steering will not work. Plus the we continually lose our screen and radio stations and contacts. We were told that they don't know why it keeps happening. On Memorial day 2023 we came in interested in moving out of our 2022 because it's not what we paid for. My wife didn't want to go back but I wanted to see if any upgrades had been done to the new models. After speaking to our salesman about our problem he went and brought his boss out to speak with us about our problem. After 20 minutes and his efforts to try and Make it work he acknowledged that it was not right., said Sorry and walked away ....... what kind of service is that. He knew we had been looking at a few other vehicles and might have bought another vehicle. I'm sorry but that is NOT how you treat a customer. I have had people ask me about my car and where I bought it and my answer has always been. The car could be real nice but I would recommend staying away from your dealership I'm still under my warranty but your dealership has no interest in helping me. Most of your salespeople have been nice with the exception one of your managers that has made it really clear to us that it NOT his problem. This us the first time that I have ever wrote a review, but this is the first time I have ever been treated like this as a customer. More

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It was a great pleasure working with Arnold Hernandez. He was polite, diligent and helpful with purchasing process and thought me most of the necessary information I need to know about the car. Jim Case He was polite, diligent and helpful with purchasing process and thought me most of the necessary information I need to know about the car. Jim Casey was wonderful manager and helped us as well with process. Service department was great and accommodating as well. This dealership have shown sincere service and great people to work with. Purchased my 3rd car from this place. All cars I owned lasted for long period of time and very minimal maintenance. Very happy with this place. Kudos to Everyone!!! More

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My experience at Biggers was wonderful and amazing. I've purchased several vehicles in my time and never have I experienced such professionalism as I did with Kevin my salesman and the finance person. I've purchased several vehicles in my time and never have I experienced such professionalism as I did with Kevin my salesman and the finance person. I didn't feel heckle or pressured. This was the shortest amount of time I ever spent in a dealership. Wonderful Experience! Two Thumbs Up! More

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As walkways everyone is very helpful I’m satisfied with the service from sales to finance the service from sales to finance More

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Super friendly greeted us at the door. Flexible and had great information about the vehicles. Made the buying process fun rather than stressful. Flexible and had great information about the vehicles. Made the buying process fun rather than stressful. More

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This is the 2nd car I have bought from them. Tyler my sales person is amazing! When looking for a good deal on a great vehicle make sure to make this your 1st stop! Tyler my sales person is amazing! When looking for a good deal on a great vehicle make sure to make this your 1st stop! More

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Easy and comfortable experience. Tyler from the sales staff was a pleasure to work with. He had everything ready to go quickly and answered any questions I had about my new 2022 seda Tyler from the sales staff was a pleasure to work with. He had everything ready to go quickly and answered any questions I had about my new 2022 sedan. Highly recommend going here for a great car buying experience! More

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Everyone at this dealership was very respectful and straightforward. There wasn't any pressure and no one tried to bs me, everything was upfront and they were incredibly professional. straightforward. There wasn't any pressure and no one tried to bs me, everything was upfront and they were incredibly professional. More

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I purchased a new 2022 Outlander here. I drove 2.5 hours to come to Biggers, and I were not disappointed. Excellent services and staff. Reasonable to deal with and professional. Kevin was I drove 2.5 hours to come to Biggers, and I were not disappointed. Excellent services and staff. Reasonable to deal with and professional. Kevin was the Sales Rep, and he’s great to work with. I recommend this dealer strongly if you are looking for a vehicle. More

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Everyone at the dealership especially Tyler was great! Wonderful buying experience! Tyler took the time to go over everything with us. Above & beyond service! Wonderful buying experience! Tyler took the time to go over everything with us. Above & beyond service! More

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