Jhonayra Vargas

After having a terrible customer service experience with another brand of electric vehicles, I met Benn Edwards, Senior Client Advisor at BMW Catonsville, Maryland. With outstanding bedside manners, Benn ma another brand of electric vehicles, I met Benn Edwards, Senior Client Advisor at BMW Catonsville, Maryland. With outstanding bedside manners, Benn made me feel at home, thoroughly answered all my questions and provided additional technical information, making the selection process for the new car efficient and enjoyable. Mr. Edwards support during the first few weeks were the cherry on top. I recommend BMW Catonsville and Benn to anybody looking for a good car, if your goal is to have a good team to work with. More

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Friendly, attentive, knowledgeable, immediate care and attention. Customer service oriented. Staff is very pleasant always. attention. Customer service oriented. Staff is very pleasant always. More

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I knew from when I first met Ron that I was going to buy a car from him. He has a way of putting you at ease while also being straight forward and direct. He answered all of our questions and was extremely a car from him. He has a way of putting you at ease while also being straight forward and direct. He answered all of our questions and was extremely knowledgeable. I 100/10 recommend that if you’re looking for a BMW, you see Ron Ventura. I’ll be buying my next M series from him ;) More

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Great dealership, Great salespersons and especially great business manager.. Would tell friends and family to patronage this location business manager.. Would tell friends and family to patronage this location More

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Catonsville BMW did a good job giving me a fair deal on my trade and a good deal on my purchase. Howard Moon did a great job explaining all the features of the BMW I purchased. I would recommend this deale my trade and a good deal on my purchase. Howard Moon did a great job explaining all the features of the BMW I purchased. I would recommend this dealership! More

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Great experience with the car and with financing. Experience was efficient and glad to continue working with the same dealership. Experience was efficient and glad to continue working with the same dealership. More

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Extraordinary service and care by Brittany Hill of BMW of Catonsville: I would like to extend my appreciation and gratitude for your outstanding employees – Brittany Hill (BMW Service Advisor) and George Catonsville: I would like to extend my appreciation and gratitude for your outstanding employees – Brittany Hill (BMW Service Advisor) and George Panniell (Parts Staff). During my recent visit, they went beyond their call-of-duty to take care of the issues with my two BMWs. George went beyond human imagination to search and find the exact parts I was looking for. Both Brittany and George deserve Commendations for their honesty, service oriented, superior professionalism, and customer satisfaction focused work ethics. Their services for my family far exceeded our expectations. Employees like Brittany and George are the primary reasons for me, my son, and many other repeat customers at your dealership. Please, with your permission, I will be sending this Commendation note to BMW HQs in Germany and U.S. Thank you for maintaining such high standards at your dealership. Sincerely, Alex More

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Ron was amazing and I look forward to using his services again when my lease is up. We had some hiccups, none that were his fault, and he handled them like a true professional! again when my lease is up. We had some hiccups, none that were his fault, and he handled them like a true professional! More

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Excellent experience very professional sales team management team vehicle was delivered on time all expectations met. management team vehicle was delivered on time all expectations met. More

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I'm very satisfied with the service at BMW of Catonsville. My salesman Harold Blackwell is friendly and very professional. Catonsville. My salesman Harold Blackwell is friendly and very professional. More

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