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Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.8
438 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.8

438 Reviews

Write a Review

Dealership Experience

7 yrs, 9 mos

Industry Experience

7 yrs, 9 mos

Specialties & Trainings

Bilingual

438 Reviews of Jessica Licona

October 23, 2025

Dealership Rating
Employee Rating

As always. , friendly , knowledgeable ,courteous. No complaints Repair was done in a quick timely manner More

by Rickaracka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia, Andy Bellizia, Joanne Sasso

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Oct 23, 2025

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

Oct 28, 2025

Colonial Nissan of Medford responded

Thank You for your kind words. Joe Bellizia

October 22, 2025

Dealership Rating
Employee Rating

Scheduled an appointment in advance for an oil change and had to wait for 2 hours More

by deverixc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joanne Sasso

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Oct 25, 2025

Colonial Nissan of Medford responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Thank you again for your input, and we hope to hear from you soon. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 16, 2025

Dealership Rating
Employee Rating

Always great service and easy too book my appointments Laura is the best too work with. The technicians are highly skilled and have so much knowledge about car repairs. More

by Laura Stout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Bellizia, Joanne Sasso, Carl Tagliamonte , Laura in the Service Dept.

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Oct 16, 2025

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 04, 2025

Dealership Rating
Employee Rating

The staff are great and very helpful. I appreciate their expertise. Always willing to answer any questions and offer advice. More

by KAREN.JANEIRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia, Joanne Sasso

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Oct 04, 2025

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 03, 2025

Dealership Rating
Employee Rating

I already did before, it was excellent but it’s kind of expensive to replace rotors & brake pads More

by MSMOLYAR57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 03, 2025

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 01, 2025

Dealership Rating
Employee Rating

The staff was extremely friendly, and they finished my service in record time. They also had plenty of seating while waiting. More

by madaleegwulf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Oct 01, 2025

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 25, 2025

Dealership Rating
Employee Rating

Colonial Nissan turned a very stressful situation for me and made it simple and easy. It was a very positive experience from beginning to end. Thank you to the team!! More

by rcarbone36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Sep 25, 2025

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 25, 2025

Dealership Rating
Employee Rating

Always a very pleasant experience ~ everyone is friendly and easy to get along with ~ car was ready when they said it would More

by ge44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Bellizia, Joanne Sasso

Report | Print
Sep 25, 2025

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 24, 2025

Dealership Rating
Employee Rating

They were kind, very quick and all the work was done well. Great staff and location More

by djcleavinger
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Sep 24, 2025

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 20, 2025

Dealership Rating
Employee Rating

1st time ever in my life where they take pictures and show you the issues under your car!!!! Such an amazing feature this office has!!!!! I been to nissan dealership in the past where they do not do this More

by CHRISTINA18LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 20, 2025

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

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