Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 44

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
483 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

483 Reviews

Write a Review

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Specialties & Trainings

Bilingual

483 Reviews of Jessica Licona

February 13, 2023

Dealership Rating
Employee Rating

I have been going to this dealership for years and and have had nothing but good service from everyone. More

by ASWOPE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Jim Islami, Michael King

Feb 14, 2023

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Jim Islami, Service Manager jimi@nissanofmedford.com

February 09, 2023

Dealership Rating
Employee Rating

Always helpful and courtesy. Fixes what needs to be done promptly and doesn’t suggest things unnecessarily More

by joannetdd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Jim Islami, Michael King

Feb 10, 2023

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jim, Michael, and our team met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Jim Islami, Service Manager jimi@nissanofmedford.com

February 03, 2023

Dealership Rating
Employee Rating

Friendly, professional , very knowledgeable pleasure to do business with Best dealership I have been to hands down More

by Rickaracka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Bacon, Joanne Sasso , Declan Foyle, Jim Islami

Feb 04, 2023

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jim Islami, Service Manager jimi@nissanofmedford.com

January 31, 2023

Dealership Rating
Employee Rating

Very easy to schedule an oil change and tire rotation. Jim was happy to drive me to my workplace and I was picked up when my vehicle was ready. Laura, Joanne, and Jessica are professional, friendly, and More

by alak11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Bellizia, Joanne Sasso , Jim Islami, Laura Notartomaso

Feb 01, 2023

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. Jim, Jessica, Laura, and Joanne appreciate your business and hope to see you again soon! Jim Islami, Service Manager jimi@nissanofmedford.com

January 28, 2023

Dealership Rating
Employee Rating

I love this place ,very nice and professional people working there.I recommend this place for all . More

by ANURAG1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Jim Islami, Michael King

Jan 29, 2023

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jim Islami, Service Manager jimi@nissanofmedford.com

January 26, 2023

Dealership Rating
Employee Rating

They are always pleasant and willing to help you. Also, very friendly to the customers. I'd recommend them to other potential customers. More

by TONYBCAMARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Jim Islami, Michael King

Jan 26, 2023

Colonial Nissan of Medford responded

Tony, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jim Islami, Service Manager jimi@nissanofmedford.com

January 25, 2023

Dealership Rating
Employee Rating

Excellent customer service, nice area, easy to find, quick response. Good service provider and your car is ready less than 24 hours More

by hlmorais6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Jim Islami, Michael King

Jan 26, 2023

Colonial Nissan of Medford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jim Islami, Service Manager jimi@nissanofmedford.com

January 21, 2023

Dealership Rating
Employee Rating

I originally went to Colonial to test drive 2019-2020 Murano's The Staff was friendly and attentive. I test drove the two neither of which I bought largely due to their cosmetic conditions-vs-price. I ma More

by scottjamesmason
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2023

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jim Islami, Service Manager jimi@nissanofmedford.com

January 19, 2023

Dealership Rating
Employee Rating

I was well received as soon as I arrived. The customer service was fantastic and professional well as the maintenance of the service personnel. Lino More

by linoT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Jim Islami, Michael King, Michael King

Jan 19, 2023

Colonial Nissan of Medford responded

Lino, thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jim Islami, Service Manager jimi@nissanofmedford.com

January 10, 2023

Dealership Rating
Employee Rating

They had friendly service, a nice waiting lobby with coffee and a TV, and the repairs were quick. More

by david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2023

Colonial Nissan of Medford responded

David, It's great to hear that Jessica was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Jim Islami, Service Manager jimi@nissanofmedford.com

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