Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 39

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
483 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

483 Reviews

Write a Review

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Specialties & Trainings

Bilingual

483 Reviews of Jessica Licona

July 08, 2023

Dealership Rating
Employee Rating

had issue a loud bang lick hitting something sometinig backing up but nothing back 3 diff times. service checked & auto braked when something was in back so car worked as it should - do not know why noise More

by HNMCLAUGHLIN13
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2023

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear Jessica and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

July 03, 2023

Dealership Rating
Employee Rating

professional, pleasant staff, knowledgeable and nice atmosphere, comfortable to ask questions of the staff and others More

by DYANNELONDON
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Jul 03, 2023

Colonial Nissan of Medford responded

Dyanne, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

June 29, 2023

Dealership Rating
Employee Rating

Prompt service and friendly staff. They called me to explain everything that was going on with my car. Access to the Lyft shuttle was great too! More

by lnd
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Jun 30, 2023

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

June 29, 2023

Dealership Rating
Employee Rating

We were pleased with the service and courtesy and expect to return again. Easy to schedule an appointment. More

by aleccese
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Jun 30, 2023

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

June 28, 2023

Dealership Rating
Employee Rating

Great customer service from Joanne and a great price for the car servicing. Thank you! More

by alinarinaldi98
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Jun 29, 2023

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Joanne delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

June 23, 2023

Dealership Rating
Employee Rating

Nissan is the best dealer ship in Medford they have the best cars all a around More

by BRUINS2987
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Fred Santarpio, Joe Bellizia, Andy Bellizia, Joanne Sasso, Gerson Ruiz, Carl Tagliamonte , Alex Chase, Blanca Escobar, Declan Foyle, Laura is great as well

Jun 25, 2023

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

June 23, 2023

Dealership Rating
Employee Rating

Great service and done within the given timeframe. The complimentary Lyft car service home was a plus. Gave me a few hours back to get other things done without having to wait at the dealership. More

by BOYDENPAMELA
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Jun 25, 2023

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

June 22, 2023

Dealership Rating
Employee Rating

Colonial Nissan Medford has quick, tidy service. Customer service was impeccable and communication regarding the status of my vehicle was wonderful. More

by JASON.MATHEW.LEWIS
Service Price Transparency
Recommend Dealer
Yes
Jun 22, 2023

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

June 22, 2023

Dealership Rating
Employee Rating

Good customer service. I Was given a discount for waiting a bit longer than usual. More

by MIKEDEL006
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia, Joanne Sasso

Jun 22, 2023

Colonial Nissan of Medford responded

It's great to hear that you had such a positive experience, Mike. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

June 21, 2023

Dealership Rating
Employee Rating

Pleasant. Welcoming. Quick turn-around. Reasonable pricing. Friendly. Ready when you arrive. Know your name. Walk you through every step. More

by DARCYDORWART
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Jun 22, 2023

Colonial Nissan of Medford responded

Thank you, Darcy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

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