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Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 40

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
483 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

483 Reviews

Write a Review

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Specialties & Trainings

Bilingual

483 Reviews of Jessica Licona

June 20, 2023

Dealership Rating
Employee Rating

Great services. They fixed my car issue and and good location near by bus stop More

by gimiraldo
Service Price Transparency
Recommend Dealer
Yes
Report | Print
Jun 21, 2023

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

June 15, 2023

Dealership Rating
Employee Rating

Excellent experience! !!!! I would highly Recommend them for all your future repairs and sales needs. More

by denadee78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Alex Chase

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Jun 15, 2023

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

Jun 15, 2023

Colonial Nissan of Medford responded

Thank You so much for your nice words. Joe Bellizia

June 12, 2023

Dealership Rating
Employee Rating

What Others Say tech was awesome! what a great experience! service advisor was very polite and knowledgeable. READ MORE My service experience has always been great for the last 1 More

by BRADESTEP42
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Alex Chase, Shawn Minigan

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Jun 13, 2023

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

June 12, 2023

Dealership Rating
Employee Rating

tech was awesome! what a great experience! service advisor was very polite and knowledgeable. fella in parts had a pecular shirt on. More

by BRADESTEP42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia, Joanne Sasso , Alex Chase, Shawn Minigan, Brad was great!

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Jun 13, 2023

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

June 06, 2023

Dealership Rating
Employee Rating

The service people are great and very efficient. Joanne, Jessica and Laura are very efficient. More

by AEVELYN.FEDERICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Alex Chase

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Jun 07, 2023

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

June 01, 2023

Dealership Rating
Employee Rating

Customer service was wonderful. Easy to get an appointment and very pleasant person scheduling. Laura and Jessica are very efficient and friendly. More

by INFO.MERAKICLEANING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 02, 2023

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

May 30, 2023

Dealership Rating
Employee Rating

Best service around. .i wll always go back to colonial. Always a smile and very jovial More

by VINNIEFERLISI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Alex Chase

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May 31, 2023

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

May 30, 2023

Dealership Rating
Employee Rating

Tienen un servicio excelente para el cliente y siempre dispuestos a colaborar con las inquietudes y solucionar nuestras necesidades More

by NAUJK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 30, 2023

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

May 23, 2023

Dealership Rating
Employee Rating

I was disappointed that no one in service noticed that my inspection was overdue and didn't remind me. More

by J.SHUMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 24, 2023

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Alex Chase, Service Manager achase@nissanofmedford.com

May 22, 2023

Dealership Rating
Employee Rating

Was informative took care of my car needs and did a great job with service and customer service over the phone More

by dp100p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Alex Chase

Report | Print
May 23, 2023

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

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