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Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 38

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
483 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

483 Reviews

Write a Review

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Specialties & Trainings

Bilingual

483 Reviews of Jessica Licona

July 28, 2023

Dealership Rating
Employee Rating

Timely and accurately gave time of repair completion. , btw-vs- Another Nissan dealer (Quincy)told me it would take all day. More

by alejandrovermeulen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 30, 2023

Colonial Nissan of Medford responded

Thank you for your very kind review, Alejandro. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

July 27, 2023

Dealership Rating
Employee Rating

Very professional, always smiling and friendly, and diligent on what they do every day basis More

by Pearlz21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Bacon, Fred Santarpio, Joe Bellizia, Andy Bellizia, Carl Tagliamonte, Hervin Barrientos , Declan Foyle, Shawn Minigan, Nilo Oliveira

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Jul 28, 2023

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

July 26, 2023

Dealership Rating
Employee Rating

Loving the services being provided by Nisan so far. They way I am contacted for services is awesome and great More

by naeem.hanif1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Simon

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Jul 27, 2023

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

July 24, 2023

Dealership Rating
Employee Rating

The service was great and fast. I found the transmission fluid changed a little expensive. More

by CASTANO1717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 25, 2023

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

July 18, 2023

Dealership Rating
Employee Rating

I've been bringing my car to Colonial Nissan for service since I bought my car in 2017. They have always been very professional and attentive to questions about my Rogue. I highly recommend them for service More

by JOYCEAMORIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Jul 19, 2023

Colonial Nissan of Medford responded

Joyce, thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

July 18, 2023

Dealership Rating
Employee Rating

Great Service, accessible and very convenient. Communication is very well done. Explanation of the service to be made is clear. More

by Nicolas Renouf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Jul 19, 2023

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team, Nicolas. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

July 15, 2023

Dealership Rating
Employee Rating

They where great! I really appreciated how professional they where. And helpful on the phone. More

by miczzz77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Jul 16, 2023

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

July 14, 2023

Dealership Rating
Employee Rating

The staff went out of their way to accommodate 'me to make my doctor's appointment. They are the BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! They had my car ready on time!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

by WHTBMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The pretty woman with the dark tan was GREAT! Give her a RAISE!

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Jul 14, 2023

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

July 14, 2023

Dealership Rating
Employee Rating

COLONIAL NISSAN HAS A GREAT SERVICE DEPT . I HAVE BEEN BUYING AND SERVICING MY CARS HERE SINCE 2012 .SERVICE DEPT EMPLOYEES ARE VERY PROFESSIONAL. More

by CALLIECAT1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Report | Print
Jul 14, 2023

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

July 13, 2023

Dealership Rating
Employee Rating

Service was quick, easy, and effective. Everything went smoothly. Thanks for your help. I will be return for my next service needs. More

by llbeamish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Report | Print
Jul 14, 2023

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

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