Jerry Hood
Jerry Hood at Arlington Heights Ford

Jerry Hood | Page 6

Service Director

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
487 Reviews

Jerry has been with the AH Ford family since 1987. He started as a parts driver, then became an advisor, manager, and has been our Service Director since 2005. Jerry's passion for customer satisfaction has not only made him lead our Service Department to an unprecedented amount of awards, but that is how he met his wife. She was a disgruntled customer until Jerry resolved the issue and asked him to marry her 8 weeks later. They have been married now for over 15 years.

5.0

487 Reviews

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487 Reviews of Jerry Hood

July 27, 2024

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Employee Rating

There is no Ford like Arlington Heights Ford! Thank you to Elliott, John Guido Jr. and the rest of the AH Ford Crew for taking exceptional care of me! Always! Excited to own my 3rd Ford Vehicle! More

by Eva P
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Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Elliott Reichel , Joe Baez, Dan Szwec, Anthony Wojciechowski

July 25, 2024

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The service department at Arlington Heights Ford is reliable and quick while fixing my car. I won’t take my Escape anywhere else! More

by Juliana
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Recommend Dealer
Yes

July 09, 2024

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Sammy was a great sales person and Teddy was very helpful to get my payment where I needed. Highly recommend More

by anthonyncbc
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sam Vasco, Teddy Dziedzic , Brian Powell

June 15, 2024

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We had a really great service experience at Arlington Hts Ford. Lou Alfano and Mike Waddle listened to our concerns and made sure all were addressed. Our Expedition was ready when promised and was returned More

by Janet
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Recommend Dealer
Yes

Other Employees Tagged: Mike Waddle, Lou Alfano

June 12, 2024

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I have been coming to AHF for 20 years, bought two cars, and always service them here. I have always had excellent and personal service and don't feel like they are trying to sell me something I don't need. More

by lds307
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Recommend Dealer
Yes

Other Employees Tagged: Lou Alfano

June 09, 2024

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Lou and the AHFORD crew are always quick, thoughtful, personal, fair in their ways and competitive and cares for customers like family. Jerry Hood runs a tight ship! More

by berealbeyou
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Recommend Dealer
Yes

June 05, 2024

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My service rep Victor was hands down the best communicator during a grueling service process. His level of customer service helped ease the insurance and ordering woes. Outstanding experience, More

by BigDaddy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Victor Villanueva

May 23, 2024

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MIKE WADDLE At Arlington Heights Ford has always been very helpful with anything I’ve needed and has always taken extra time to answer any questionsI’ That I’ve had. Been using their service department More

by Tjrenglish
Service Price Transparency
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Recommend Dealer
Yes

May 22, 2024

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We had a great experience with AH Ford. Lonnie is the best salesman you can work with. He is so helpful and makes the car buying process so easy! More

by Sarah.hampton8
Recommend Dealer
Yes

Other Employees Tagged: Cassie Smith, Lonnie Catanese, Jose Gutierrez, Teddy Dziedzic , Joe Anzelone, Joe Baez, Israel Gonzalez, Brian Powell, Dan Szwec

May 22, 2024

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waddle was very efficient and courteous billing was right work performed was right wait was as-expected what more can you ask kjc More

by caeassociates
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Waddle

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