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Jerry Hood
Jerry Hood | Page 24
Service Director
Arlington Heights Ford
801 W. Dundee Rd.
Arlington Heights, IL 60004
487 Reviews
Jerry has been with the AH Ford family since 1987. He started as a parts driver, then became an advisor, manager, and has been our Service Director since 2005. Jerry's passion for customer satisfaction has not only made him lead our Service Department to an unprecedented amount of awards, but that is how he met his wife. She was a disgruntled customer until Jerry resolved the issue and asked him to marry her 8 weeks later. They have been married now for over 15 years.
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487 Reviews of Jerry Hood
October 26, 2021
Lou was wonderful to deal with. He made sure I had a ride home and keep my abreast of what needed to be done with my car. I really appreciate all he did for me. home and keep my abreast of what needed to be done with my car. I really appreciate all he did for me. More
by Janice
Other Employees Tagged: Lou Alfano
October 23, 2021
Arlington heights Fort dealer ship is a great place car repaired. I've been going there for Years. If you want top notch service that's the place to go. repaired. I've been going there for Years. If you want top notch service that's the place to go. More
by Mlearnahan
Other Employees Tagged: Mike Waddle, Victor Villanueva, Lou Alfano , Joe Baez, Yasmin Bahena, Eileen Gonzalez, Thomas Patronski, Wes Tanner, Anthony Wojciechowski
October 16, 2021
The service department at Arlington Heights Ford is always amazing! They are thorough, knowledgeable and helpful. I always know whichever car I am bringing it they will give it their full attention a always amazing! They are thorough, knowledgeable and helpful. I always know whichever car I am bringing it they will give it their full attention and I leave feeling secure the service was done right. -Amy More
by Amy S.
October 13, 2021
Even though service was extremely backed up, they were able to take care of my work truck the same day. I know they go the extra mile for everyone, but they have really always taken great care of me and able to take care of my work truck the same day. I know they go the extra mile for everyone, but they have really always taken great care of me and my truck knowing it is my work vehicle and if it isn't working, neither am I! Thank you again for great service. More
by Jp.hulsebosch
October 08, 2021
Absolutely did a great job getting me in on short time and getting my done that same afternoon... and getting my done that same afternoon... More
by Benson.michael64
Other Employees Tagged: Mike Waddle, Victor Villanueva, Lou Alfano , Yasmin Bahena, Eileen Gonzalez, Wes Tanner, Anthony Wojciechowski
October 02, 2021
I have always had good service from your dealership. Thanks to Mike and Jerry for taking care of my air conditioner. Thanks to Mike and Jerry for taking care of my air conditioner. More
by cykabat1
Other Employees Tagged: Mike Waddle
October 02, 2021
After owning multiple Fords for the last few decades, this was my first visit to Arlington Heights Ford. I needed some work done on my 2017 Escape. Wes Tanner and Jerry Hood in the Service Department ans this was my first visit to Arlington Heights Ford. I needed some work done on my 2017 Escape. Wes Tanner and Jerry Hood in the Service Department answered all my questions and were very prompt in returning phone calls. All in all, a positive experience earning a 5-star recommendation. More
by Ralph Greenslade
Other Employees Tagged: Wes Tanner
September 30, 2021
Always a great experience with Jerry, Mike and the whole Arlington Heights Ford Service Staff. Arlington Heights Ford Service Staff. More
by ATHOMASHOW
Other Employees Tagged: Mike Waddle
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