Jerry Green
Jerry Green at Showcase Honda

Jerry Green

General Manager

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.5
151 Reviews

Dealership Experience

6 yrs, 6 mos

Industry Experience

29 yrs, 4 mos

4.5

151 Reviews

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151 Reviews of Jerry Green

September 03, 2025

Dealership Rating
Employee Rating

Cassie n Kayla are always a pleasure. They always go above n beyond to ensure a good experience. Would recommend SCH service, be sure to ask for the ladies!! More

by bugsy87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 01, 2025

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I’ve been driving my Honda Pilot for over a year now, and I couldn’t be happier with my choice. The spacious interior comfortably fits my whole family, and the third-row seating is a huge plus for road trips More

by BLACKMONSTERKILLER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andre Stokes

August 23, 2025

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Sales person is great but the use car sales manager is very very unprofessional so rude. No star for the manager More

by JLA690
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kalvin Kite

Aug 28, 2025

Showcase Honda responded

We're glad to hear that your salesperson provided a great experience, but we’re truly sorry to learn about your interaction with our used car sales manager. Professionalism and respect are core values at our dealership, and we take it very seriously when a customer feels otherwise. We would appreciate the chance to learn more about your experience and address this matter directly. Please contact Sean Hoopes, Service Director, at 602-274-3800

August 17, 2025

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I was treated with respect and kindness even though I was so indecisive and pushed the financial limits set on me…I left with the car I wanted and have been telling everyone I know and meet about my experien More

by sherylperez1991
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ismael Lopez , Walter Mundt in finance

Aug 18, 2025

Showcase Honda responded

Thank you immensely for taking the time to share your wonderful experience with us. We are truly delighted to hear that our team provided you with the respect and kindness you deserved throughout your visit. We understand that making automotive decisions can feel overwhelming, especially when working within specific financial parameters, and we are so pleased that our staff was able to support you through that process with patience and care.

July 23, 2025

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We have always brought our vehicles to be repaired to this dealership over the last 6 years and Jerry Green has been very fair with us. It was great to work with him again on this transaction. Thank you! More

by Nice Buy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 24, 2025

Showcase Honda responded

our loyalty to our service department means everything to us, and we truly value the relationship we have built with you. It brings us great joy to know that Jerry Green has consistently provided you with fair and reliable service throughout your experiences with us.

July 17, 2025

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Michigan connection. Treated me with respect and showed effort to help me. Thank you again! More

by RJ
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Atul Sharma, Roscoe Gist , Cedric Joiner

Jul 17, 2025

Showcase Honda responded

We truly appreciate your kind words about being treated with respect and the effort our team put forth to assist you. It means a great deal to know that we were able to help you during your visit. Your feedback motivates us to continue providing the quality service that our customers deserve. We are grateful for your trust in Showcase Honda and look forward to serving you again in the future.

July 17, 2025

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They took really great care of me and treated me like family and gave me the best possible deal. More

by sanfordmjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 18, 2025

Showcase Honda responded

Thank you for sharing your wonderful experience with us. We are thrilled to hear that our team provided you with exceptional service and made you feel welcomed as part of our family. It means so much to know that we were able to offer you an outstanding deal while ensuring you felt valued throughout the process.

July 14, 2025

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We were genuinely excited about the 2016 Honda Odyssey we purchased from this dealership—but the excitement quickly unraveled. Just 29 miles into driving, the check engine light came on. A diagnostic scan re More

by Kendall Strobel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 16, 2025

Showcase Honda responded

We understand how alarming it must have been to experience these problems so shortly after your purchase. Equally troubling is your account of how the situation was handled once you brought it to our attention. Professionalism, transparency, and respect are the cornerstones of good customer service, and it is deeply concerning that you felt gaslit, dismissed, and disrespected by members of our team. That is not acceptable. e also recognize the frustration you experienced when trying to reverse the transaction and the lack of accountability you described in your attempts to resolve the issue. Regardless of payment status, our responsibility to our customers does not end when the sale is finalized—it continues through how we support you afterward. We encourage you to reach out directly to Sean Hoopes, our Service Director, at 602-274-3800.

Jul 19, 2025

Kendall Strobel responded

I see Showcase Honda’s public statement was carefully worded—but clearly not backed by action. I called and left a message for Sean Hoopes on Wednesday morning, and it’s now Friday evening with no response. If your commitment to “respect and accountability” ends at public relations optics, then let’s call this what it is: damage control, not customer service. Ignoring follow-up speaks louder than any scripted apology. Silence doesn’t fix what you sold me, and it certainly doesn’t demonstrate integrity.

July 13, 2025

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I am very disappointed with Honda , as a Honda family , I should have never been treated this way. I am disappointed that Honda did not take responsibility to resolve the issue immediately. I am so frustrate More

by Patty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Aaron McDonald, Aaron Ramirez, Obed Castillo , Andrew in finance

Jul 15, 2025

Showcase Honda responded

At Honda Showcase, we take customer feedback seriously, and it’s clear from your message that we did not meet your expectations. Please know this is not reflective of how we strive to do business. Your trust is important to us, and we’re committed to making things right. To address your concerns directly and promptly, we encourage you to contact Sean Hoopes, our Service Director, at 602-274-3800.

July 12, 2025

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Employee Rating

I am extremely happy with my new car! I can’t thank Showcase Honda enough! It was a great and easy experience for sure! More

by Jas.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keionte Scales, Clay Knight , Dana Gonzalez

Jul 14, 2025

Showcase Honda responded

Thank you for sharing your wonderful experience with us, Jas! We're thrilled to hear that you're extremely happy with your new vehicle and that the entire process was smooth and straightforward for you. Your satisfaction means everything to us at Showcase Honda, and we're delighted that we could make your car buying journey such a positive one. We appreciate you taking the time to share your feedback and congratulations on your new car!

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