Dealership Experience
5 yrs, 11 mos
Industry Experience
28 yrs, 9 mos
122 Reviews
Write a Review122 Reviews of Jerry Green
February 01, 2025
I would like to start off by saying that my review of the dealership has nothing to do with my sales lady. She was fantastic. My rating is 100% aimed at the finance department. Our finance guy was absolutely dealership has nothing to do with my sales lady. She was fantastic. My rating is 100% aimed at the finance department. Our finance guy was absolutely awful. When we got into his office from the very beginning he was very condescending and spoke to me like I was uneducated and had no idea how the car buying process worked. We finally came to an agreement on the gap and service portion. Then came the next big issue. We were in his office for hours and he kept telling us he is having computer issues, then he said we were going to sign paper documents, then he said we were going to sign remotely and continued to screw us around. Then we had to sign the paper work multiple times and through the purse of this I kept reconfirmed what our APR was going to be. He assured us what our interest rate would be finally after a couple of hours of this nonsense we were finally done. Fast forward to when I got my finance paper work and to my surprise this man changed the APR that we agreed to to something totally different. When we tried to confront him directly about this he again was very dismissive and spoke down to me. It is absolutely ridiculous that someone can mess up the contract and not take ownership of it, and not make an attempt to fix it. This will be my first and last purchase from Showcase Honda. The finance department does not take responsibility for their mistakes and they do not care about the customer. More
Other Employees Tagged: Deneen Smeraldo , Walter Mundt
January 27, 2025
Showcase Honda employees are very nice. Any of them will engage you. They also take responsibility for anything not done right. Austin my service manager knows his craft, and I can coun Any of them will engage you. They also take responsibility for anything not done right. Austin my service manager knows his craft, and I can count on him. More
Other Employees Tagged: Luis Hernandez, Austin Czerwinski
January 19, 2025
Deneen Smeraldo is one of the most amazing sales associates. We have bought a number of cars from her over the last many years and continue to come back due to her consistent customer service and fo associates. We have bought a number of cars from her over the last many years and continue to come back due to her consistent customer service and follow-ups. We have referred many friends, relatives and colleagues to her or the last many years. We would highly recommend the company and Deneen Smeraldo as a dependable contact in the sales department. More
Other Employees Tagged: Deneen Smeraldo
January 08, 2025
Showcase Honda and Joseph Ramos lied, misled, ignored my issues, and harmed my credit score. issues, and harmed my credit score. More
Other Employees Tagged: Steve Marion, Joseph Ramos, Andrew Zeledon
January 03, 2025
I was quite pleased with Cassie. Good communication and kept things on schedule. I appreciate a woman in a traditionally male dominated field. I especially enjoyed Alejandro Verga Good communication and kept things on schedule. I appreciate a woman in a traditionally male dominated field. I especially enjoyed Alejandro Vergara, the salesman I worked with. He listened to me and there was never any pressure! He was infinitely patient and always responded in a timely manner to my questions. He has even checked in with me since the sale. And also Fernando (or Francisco) my apologies as I never saw his name, but the gentleman who helped me with the financing on the Saturday I came in to purchase the car. He was very pleasant to work with. I was delighted that Alejandro brought my car to my home when it was ready! What a wonderful service! I'm very pleased with the new car. I feel it is just what I needed. I am happy to do business with Showcase Honda. More
Other Employees Tagged: Alejandro Vergara, James Birchman, Cassie Allen, Francisco Ostos , Fernando who helped me finance the car
December 30, 2024
They move fast when Your credit is good. AND they Help You.front and back AND they Help You.front and back More
Other Employees Tagged: Atul Sharma
December 18, 2024
Purchased a 2025 Civic Sport Touring Hybrid after working with Atul Sharma at Showcase Honda. Sharma is very knowledgeable and helpful in selecting the best model to fit my driving needs. My first experien with Atul Sharma at Showcase Honda. Sharma is very knowledgeable and helpful in selecting the best model to fit my driving needs. My first experience buying from Showcase Honda, the selection of vehicles at Showcase would be overwhelming except for the guidance from an expert on the Honda line of vehicles and Atul Sharma fit the bill. After my selection I worked with Dana Gonzales to finalize the paperwork on my purchase. Dana was very professional and we enjoyed working with her and the entire Showcase Honda staff. More
Other Employees Tagged: Atul Sharma
December 15, 2024
This dealership Is by far the very best I have ever dealt with ! There straightforward and honest and caring ! James Buchanan is one xxxx if a service advisor. They have a General Manager who I met nam dealt with ! There straightforward and honest and caring ! James Buchanan is one xxxx if a service advisor. They have a General Manager who I met named Jerry Green is the true definition of a leader. He took the time to make sure that I got the proper care for my car and made sure that my questions were answered and most of all did it with a smile. More
Other Employees Tagged: James Birchman
December 06, 2024
Showcase Honda is the best dealership in the United States. The sales staff and the service staff are beyond compare. They are prompt, knowledgeable, friendly and willing to listen. They seem to res States. The sales staff and the service staff are beyond compare. They are prompt, knowledgeable, friendly and willing to listen. They seem to respect each other and their management. What more could a customer ask for? More
Other Employees Tagged: Steve Marion, Amair Habhab, Devin Suzuki , Dana in Finance was excellent,too!
November 30, 2024
Didn't appreciate the 3% fee for using a credit card to pay the bill pay the bill More
Other Employees Tagged: Luis Hernandez, Clay Knight, Roscoe Gist, Amair Habhab, Lindsay Voss, James Birchman