James Birchman
James Birchman at Showcase Honda

James Birchman

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
133 Reviews

Dealership Experience

4 yrs, 5 mos

Industry Experience

18 yrs, 2 mos

4.8

133 Reviews

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133 Reviews of James Birchman

May 09, 2026

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Employee Rating

Everyone i had contact with was polite, professional, and friendly. The service was excellent and had a great outcome. I would recommend this Honda dealer to anyone who needs service More

by FRANKIECHRISTOPHER6294
Service Price Transparency
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Recommend Dealer
Yes

May 09, 2026

Dealership Rating
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Pushing uneeded services on the elderly and giving pii to sales without permission should be a crime. More

by NeverAgain
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Recommend Dealer
No

May 07, 2026

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Was in and out pretty fast for a dealership everyone was professional and helpful, very good job. More

by SHAWNANDREWS947
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Recommend Dealer
Yes

May 06, 2026

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Showcase Honda Always takes good care of my civic service is always great Thank you! More

by ulysses.soriano301
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Cassie Allen, Devin Suzuki, Austin Czerwinski , Sebastian Eshelman, Francisco Ostos, Kevin Proo, Joseph Ungor

May 08, 2026

Showcase Honda responded

We are absolutely thrilled to hear about your wonderful experience with your Civic maintenance. Your loyalty means everything to us, and we take great pride in providing excellent service for every visit. It brings us joy to know that our team consistently delivers the quality care you expect. We truly appreciate your trust in Showcase Honda and look forward to continuing to serve you and your vehicle for years to come.

May 05, 2026

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Employee Rating

They always treat me amazing and I'm not pressured to make decisions I always choose showcase over Tempe Honda because of the treatment More

by sanchezberiault
Recommend Dealer
Yes

Other Employees Tagged: James Birchman

May 08, 2026

Showcase Honda responded

We genuinely admire your loyalty and trust in choosing us consistently. Your words about receiving exceptional treatment without feeling pressured to make decisions really highlight what we strive for in every customer interaction. It means so much to know that our approach creates a comfortable environment where you can make choices at your own pace. Thank you for recognizing the difference in how we care for our customers at Showcase Honda - your continued confidence in our team motivates us to maintain these high standards for everyone who walks through our doors.

May 01, 2026

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Great customer service and the mechanics are great with the jobs that they do. I will certainly come back for future services and also recommend them to family and friends More

by NSTARAMAR
Recommend Dealer
Yes

Other Employees Tagged: James Birchman

May 04, 2026

Showcase Honda responded

We are honored to hear about your wonderful experience with our team. Your kind words about our customer service and the quality of work our mechanics provide truly mean the world to us. It brings us great joy to know that you felt well taken care of throughout your visit. We look forward to serving you again in the future and appreciate your willingness to share your positive experience with your loved ones. Your trust in Showcase Honda makes all the difference to our team.

May 01, 2026

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James Birchman is always a pleasure to work with. I appreciate how he recognizes me and always gives great customer service. The work here is always done in a timely manner, and I trust the work perfo More

by mezgermark
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Devin Suzuki

May 04, 2026

Showcase Honda responded

Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you consistently receive excellent service and feel recognized each time you visit. Your trust in the quality of our work and appreciation for the timely completion of services truly means everything to us at Showcase Honda. It brings us great joy to know that we continue to meet your expectations and provide the reliable service you deserve.

May 01, 2026

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Very polite service department. Kept me informed every step of the service. Very professional, courteous. More

by KTAULLI
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Recommend Dealer
Yes

Other Employees Tagged: Richard York

May 04, 2026

Showcase Honda responded

We are absolutely thrilled to hear about your positive experience with our service team. Your kind words about the polite and professional approach mean so much to us. We understand how important clear communication is throughout the service process, and we're delighted that our team kept you well-informed at every stage. It's wonderful to know that the courteous treatment you received met your expectations. Thank you for taking the time to share your feedback about Showcase Honda - it truly makes our day!

April 30, 2026

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Employee Rating

Customer service has always been excellent, especially with James Birchman. The service is also always complete in great timing. More

by BENICIOSOTO23
Recommend Dealer
Yes

Other Employees Tagged: James Birchman

Apr 30, 2026

Showcase Honda responded

We are utterly delighted to hear about your consistently positive experiences with our customer service team. Your recognition of the excellent support you have received means a great deal to us. It is wonderful to know that our service has been thorough and delivered with the timing that meets your expectations. We truly value your trust in Showcase Honda and appreciate you taking the time to share your feedback about the quality care you have received.

April 09, 2026

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Employee Rating

James is always very friendly, nice, polite and keeps me updated. Explains everything and double check everything with me. More

by YMKREG
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 14, 2026

Showcase Honda responded

We are overjoyed to hear about your wonderful experience with our team. It sounds like you received the kind of attentive and thorough service that makes all the difference. Having someone who maintains clear communication throughout the process and takes the time to walk through each detail with you truly enhances the overall experience. Your feedback about receiving friendly and courteous service while staying well-informed every step of the way means so much to us at Showcase Honda. We appreciate you taking the time to share your positive experience and look forward to continuing to provide you with exceptional service.

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