Cassie Allen
Cassie Allen at Showcase Honda

Cassie Allen

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
220 Reviews
4.8

220 Reviews

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220 Reviews of Cassie Allen

May 30, 2026

Dealership Rating
Employee Rating

Was very happy with the service and pricing for the work that was completed. Cassie was great to work with. She kept me informed on status of ETA. More

by paulettemaguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 23, 2026

Dealership Rating
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Cassie is always honest and straight forward when communicating anything in regards to my car. She is also always positive and polite. Thank you! More

by miramontes.cassandra
Service Price Transparency
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Recommend Dealer
Yes
May 28, 2026

Showcase Honda responded

We are pleased to hear about your positive experience with Cassie! Her honest, straightforward communication and positive attitude truly reflect the values we strive to uphold at Showcase Honda. It's wonderful to know that she has consistently provided you with the polite and professional service you deserve. Thank you for taking the time to share your feedback. Customer testimonials like yours help us recognize team members who go above and beyond to ensure our clients feel valued and well-informed about their vehicle needs.

May 23, 2026

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Employee Rating

Cassie asked me why I didn't bring it sooner (accusingly). She asked me if it had made noise a month earlier then why didn't you bring it in then! She he covered up her snide remark with 'oh, I More

by AMYLP78
Recommend Dealer
No

Other Employees Tagged: Cassie Allen

May 28, 2026

Showcase Honda responded

We are disappointed to hear about your recent experience and the feedback shared regarding your interaction with our service team. We strive to provide respectful, professional communication and a supportive environment when discussing vehicle concerns. We value all feedback as it helps us review internal processes and improve consistency across our customer service approach. Please contact Sean Hoopes, our Service Director, at 602-274-3800.

May 18, 2026

Dealership Rating
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Ms. Allen is the best service representative. Very professional, courteous and attentive to customer needs. More

by jonathan.morris79
Service Price Transparency
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Recommend Dealer
Yes
May 19, 2026

Showcase Honda responded

We are grateful for your recognition of the experience you had with our service team. Providing attentive, professional, and customer-focused support remains an important part of every visit to our dealership. We appreciate you taking the time to acknowledge Ms. Allen and the level of care provided during your appointment. We would love to hear how we can earn 5 stars from you. Please reach out to Sean Hoopes, our Service Director, at 602-274-3800.

May 13, 2026

Dealership Rating
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Excellent Customer experience and Support from the staff at showcase Honda! Thank you for your service More

by nacheezy
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Birchman

May 18, 2026

Showcase Honda responded

We are overjoyed to hear that your experience with Showcase Honda was seamless and efficient. It's wonderful to know that our straightforward approach and fair practices made the process smooth for you. Your trust in considering us for your next Honda purchase means everything to our team. We look forward to serving you again and continuing to provide the same level of excellence that made your visit so positive.

May 11, 2026

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Employee Rating

Cassie is the absolute best. I work with her every time I bring my car in. I am at complete ease because I know my visit will be efficient, fair, & professional. She communicates More

by josephavore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Showcase Honda responded

We are excited to hear about your wonderful experience with our team! It's fantastic to know that you feel completely at ease during each visit and that your service is handled with such efficiency and fairness. Your comments about the excellent communication and professional care you receive really highlight what we strive for at Showcase Honda. We truly appreciate customers like you who recognize the dedication our team puts into making every visit smooth and professional. Thank you for sharing your positive experience!

May 11, 2026

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Employee Rating

Quick and professional service. very kind service team. very smart technicians working on my vehicle More

by Master Hoopes
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 18, 2026

Showcase Honda responded

Thanks for taking the time to share your experience with us. We're delighted to hear that you found our service both quick and professional. Your kind words about our service team mean a great deal to us, and we're proud that our skilled technicians were able to take excellent care of your vehicle. At Showcase Honda, we strive to provide the expertise and friendly service that every customer deserves. We truly appreciate your trust in us and look forward to serving you again in the future.

May 11, 2026

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Employee Rating

It’s not cheap but the price is fair and I have confidence the work is done correctly. More

by JMDOLAN84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Showcase Honda responded

We are delighted to hear that you found our pricing to be fair and that you have trust in the quality of our work. Your confidence in our team means everything to us at Showcase Honda. We understand that automotive service is an investment, and we work hard to ensure that every dollar you spend delivers real value through thorough, reliable repairs and maintenance. Thank you for recognizing our commitment to doing things right the first time.

May 10, 2026

Dealership Rating
Employee Rating

Always good experience with Cassie. Thanks so much Definitely will come back again with her and highly recommended her More

by Haha
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

May 18, 2026

Showcase Honda responded

Thank you for sharing your positive experience with us. We are delighted to hear that you consistently have excellent visits and that our team member provides such outstanding service. Your recommendation means a great deal to us, and we truly appreciate your loyalty to Showcase Honda. We look forward to continuing to serve you and providing the same exceptional experience you have come to expect.

May 09, 2026

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Employee Rating

Everyone i had contact with was polite, professional, and friendly. The service was excellent and had a great outcome. I would recommend this Honda dealer to anyone who needs service More

by FRANKIECHRISTOPHER6294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Showcase Honda responded

Thank you for your wonderful feedback about your experience with our team. We are pleased to hear that our staff provided you with the polite and professional service you deserved. Your kind words about the excellent service and positive results mean so much to us. We truly appreciate you taking the time to recommend Showcase Honda to others who may need automotive service. Your trust in our dealership is something we value greatly.

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