Cassie Allen
Cassie Allen at Showcase Honda

Cassie Allen | Page 2

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
220 Reviews
4.8

220 Reviews

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220 Reviews of Cassie Allen

May 09, 2026

Dealership Rating
Employee Rating

Pushing uneeded services on the elderly and giving pii to sales without permission should be a crime. More

by NeverAgain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 18, 2026

Showcase Honda responded

We understand concerns regarding transparency in recommended services and the importance of protecting customer information and privacy at all times. Maintaining appropriate communication and ensuring customers feel confident in how their information is handled is a priority in all service interactions. We continue working to reinforce clear guidelines around service recommendations and information handling across all departments. Please contact Sean Hoopes, our Service Director, at 602-274-3800 for assistance.

May 08, 2026

Dealership Rating
Employee Rating

Representative was great keeping me updated. Definitely a good impression for your dealership No more More

by RLUDWIG4
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

May 21, 2026

Showcase Honda responded

Thank you for taking the time to share your feedback with us. We are committed to providing a welcoming and supportive experience for every customer and truly appreciate the opportunity to serve our community.

May 08, 2026

RLUDWIG4 responded

I do not wish for any information to be public. Thank you.

May 08, 2026

Dealership Rating
Employee Rating

Fast, friendly, and efficient service. The waiting accommodations are top rate. Everything that is needed is explained clearly. Thank you! More

by jcwarner2u
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

May 18, 2026

Showcase Honda responded

Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that our team provided you with quick and courteous assistance. It's fantastic that you found our waiting area comfortable and that our staff took the time to walk you through everything in a clear and understandable way. Your kind words truly mean a lot to our team at Showcase Honda, and we look forward to continuing to serve you with the same level of excellence in the future.

May 08, 2026

Dealership Rating
Employee Rating

Service was great and as prompt as can be! They gave me a deal on the service which helped. More

by Raj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Devin Suzuki

May 18, 2026

Showcase Honda responded

We are delighted to hear about your positive experience with our service team. Your feedback about the prompt and excellent service truly means a lot to us. We're also happy that we could provide you with a helpful deal that made a difference for you. Thank you for taking the time to share your experience at Showcase Honda - we look forward to serving you again in the future.

May 08, 2026

Dealership Rating
Employee Rating

I have purchased 2 new vehicles from Atul and have always had Cassie as my service rep. Both have treated me with respect and make each visit a pleasant one. More

by GGM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Atul Sharma

May 18, 2026

Showcase Honda responded

We are thrilled to hear about your wonderful experiences with our team! Having you choose us for two vehicle purchases means the world to us. It's fantastic to know that you've consistently received respectful treatment and that each visit has been enjoyable for you. Your loyalty and trust in Showcase Honda is truly appreciated, and we look forward to continuing to serve you with the same level of care you've come to expect.

May 07, 2026

Dealership Rating
Employee Rating

Was in and out pretty fast for a dealership everyone was professional and helpful, very good job. More

by SHAWNANDREWS947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Showcase Honda responded

We are privileged to hear about your positive experience with our team. Your feedback about the efficient service and professional staff truly means a lot to us. We understand how valuable your time is, and we're pleased that we could provide you with quick and helpful service during your visit. Thank you for recognizing our team's dedication to delivering quality customer care at Showcase Honda.

May 06, 2026

Dealership Rating
Employee Rating

Showcase Honda Always takes good care of my civic service is always great Thank you! More

by ulysses.soriano301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, James Birchman, Devin Suzuki, Austin Czerwinski , Sebastian Eshelman, Francisco Ostos, Kevin Proo, Joseph Ungor

May 08, 2026

Showcase Honda responded

We are absolutely thrilled to hear about your wonderful experience with your Civic maintenance. Your loyalty means everything to us, and we take great pride in providing excellent service for every visit. It brings us joy to know that our team consistently delivers the quality care you expect. We truly appreciate your trust in Showcase Honda and look forward to continuing to serve you and your vehicle for years to come.

May 05, 2026

Dealership Rating
Employee Rating

I am always greeted and treated well. The waiting area has lots of room and my services usually take 1-2 hrs . More

by albd62
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

May 08, 2026

Showcase Honda responded

We genuinely admire hearing about your positive experiences with our team. It means so much to know that you feel welcomed and well cared for during each visit to Showcase Honda. We understand that service appointments can take time, so we're pleased that our spacious waiting area provides you with comfort while we take care of your vehicle. Your feedback about the quality treatment you receive reinforces our commitment to making every customer feel valued. We truly appreciate your trust in us for your automotive needs.

May 04, 2026

Dealership Rating
Employee Rating

My experience at Honda Showcase was excellent. The woman I worked with was polite, friendly and knowledgeable More

by Judith856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

Showcase Honda responded

Your positive feedback about your excellent experience means so much to us at Showcase Honda. We're delighted to hear that our team member provided you with such polite, friendly, and knowledgeable service. Creating outstanding experiences for our customers is what we strive for every day, and knowing that we succeeded with you truly makes our day. We appreciate you taking the time to share your wonderful experience and look forward to serving you again in the future.

May 02, 2026

Dealership Rating
Employee Rating

Cassie has always been honest with me and not try to sell me something I don't need More

by beenredeemed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2026

Showcase Honda responded

We are ecstatic to hear about your wonderful experience with our team. It means so much to know that you have found someone who consistently provides honest guidance and focuses on what truly matters to you rather than unnecessary additions. Having a team member who prioritizes your genuine needs and builds that level of trust is exactly what we strive for at Showcase Honda. Your feedback reinforces our commitment to maintaining those authentic relationships with every customer who walks through our doors.

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