Jeremy Voelkel
Jeremy Voelkel at Koons Westminster Toyota

Jeremy Voelkel

Finance Manager

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

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49 Reviews
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49 Reviews

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49 Reviews of Jeremy Voelkel

November 11, 2024

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Employee Rating

I recently purchased my new vehicle from this location and everything went smooth. My sales person Brendan and my Finance manager Jeremy both were amazing. They made sure that I fully was fully happy with More

by Lexus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Eckard , Brendan

Nov 11, 2024

Koons Westminster Toyota responded

Thank you for sharing your experience with us at Koons Westminster Toyota! We're delighted to hear that Brendan and Jeremy made the process smooth and ensured you were satisfied with your purchase. Enjoy your new vehicle, and we appreciate the recommendation!

April 24, 2024

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Employee Rating

Extremely professional, courtesy, going out of their way, and patient. Answered all of my questions. More

by Patricia Ann Calobong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Hands

Apr 24, 2024

Koons Westminster Toyota responded

Hey Patricia! Thank you for taking the time to leave Koons Westminster Toyota a five-star review! We are happy to hear our team was courteous and ensured all your questions were answered.

Apr 24, 2024

Patricia Ann Calobong responded

Koons Westminster Toyota Apr 24, 2024 Patricia Ann Calobong Extremely professional, courtesy, going out of their way, and patient. Answered all of my questions.

March 09, 2024

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Employee Rating

Absolutely wonderful staff. No pressure, great selection and easy financing options. Very knowledgeable sales crew More

by adams1484
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vitaly Gurvich, Kory Yelton

Mar 11, 2024

Koons Westminster Toyota responded

We're delighted to know you had such a great experience working with our team at Koons Westminster Toyota. Thanks for the shout-out on their knowledge and no-pressure approach!

April 26, 2023

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Employee Rating

The BEST car buying experience ever! Extremely professional , honest and helpful. I would recommend them . More

by cjpzoc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Shea

Apr 27, 2023

Koons Westminster Toyota responded

We're thrilled to hear that your experience with us at Koons Westminster Toyota was so positive! Our team takes pride in offering professional, honest, and helpful service to all our customers. Thank you for sharing your kind recommendation with us. Safe travels until we see you again!

March 06, 2023

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Employee Rating

All of the staff was very helpful and knowledgeable. Made the experience efficient and effortless. Recommend the dealership!! More

by Steve & Kim Newberry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brooks Hoffman , Cody Curtis

Mar 06, 2023

Koons Westminster Toyota responded

Steve & Kim, thank you for the review! We are so glad to hear that you had a successful experience working with the Koons Westminster Toyota team. Drive safely, and we hope to see you again down the road!

March 01, 2023

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Employee Rating

Molly Clemons handled my visit from beginning to end. She thoroughly explained everything that needed to be done to my RAV and also shared the information in print. The repairs were completed in a timely More

by Jknight
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mary Ann McMorrow , Molly Clemons

Mar 02, 2023

Koons Westminster Toyota responded

Molly is great and we are so thrilled to see that you had the chance to work with her! We are happy to see that you trust your RAV4 in the capable hands of our service team. Thank you for supporting Koons Westminster Toyota and we will see you next time!

February 17, 2022

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Employee Rating

My salesman was Cody Curtis and helped through the entire buy process (reservation, purchase, and delivery). He was absolutely excellent! Was always available, got me a great price and knew the answers to More

by StevenM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Curtis

Feb 17, 2022

Koons Westminster Toyota responded

Thank you for the great review, Steven! We are so glad to hear that you had such a successful purchase experience working with Cody and the team. Drive safely in your new 2022 Toyota Sienna, and enjoy it! We hope to see you back again at Koons Westminster Toyota!

July 10, 2021

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Employee Rating

The try to scam you by providing you on price on the phone or email and then once you get to the dealership they start marking things up. Tried to pull credit for no reason even when didn't want their f More

by sujmani
Customer Service
Friendliness
Price
Recommend Dealer
No
Jul 12, 2021

Koons Westminster Toyota responded

This review is disappointing to read, as it is never our goal to mislead or take advantage of our guests. I apologize for the miscommunication regarding the price of the vehicle you came to see, and I'm sorry our finance policy disagreed with you. I will be sure to discuss this feedback with our team so we can be sure we're doing everything possible to provide a clear and straightforward customer experience going forward. Please don't hesitate to give me a call if you'd like to discuss this directly. Thank you, Vitaly Gurvich - General Manager - 410-876-6400

May 06, 2021

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Employee Rating

We do not usually leave reviews with anything but we cannot let this go without telling everyone about our experience. Unfortunately, like others, we have been through some pretty rough times. We have v More

by Scott & Robin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanne Virgilio

May 06, 2021

Koons Westminster Toyota responded

Scott and Robin - from the bottom of our heart, thank you for the beautiful review! We're so glad to hear you were treated like family here at Koons Westminster Toyota - that's what we strive for. We'll pass your compliments along to Joanne for going above and beyond to find you the perfect set of wheels! We hope the new vehicle serves you well, and we look forward to the opportunity to work with you again down the road. Drive safe and see you next time!

April 11, 2020

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Employee Rating

Horrible business ethics Dan, Joann, Jeremy. Changed price 3 times added fees. Do not deal. Check paper work before you buy. Get in writing. Drove down and didn’t get truck. More

by proscia5
Recommend Dealer
No

Other Employees Tagged: Dan Harkins

Apr 13, 2020

Koons Westminster Toyota responded

It's really hard to see this feedback. We expect the best service for our customers and I can assure you that we will look into what happened here. Our General Manager, Vitaly Gurvich, is available at 410-876-6400 if you would like to discuss this with him directly. Thank you.

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