Jeremy Brennan

Biggers Mitsubishi responded

Thank you so much for your wonderful review! We're delighted to hear that your visit went smoothly and stayed right on schedule. It's great to know that Michael, Jose, and the rest of our team made a positive impression with their friendly and knowledgeable service. We're especially glad you appreciated the thorough inspection—we always aim to provide detailed, attentive care. We truly value your feedback and look forward to welcoming you back to Biggers Mitsubishi in the future!

Biggers Mitsubishi responded

Dear Mjsenger0, We’re very sorry to hear about your recent service experience at Biggers Mitsubishi. Your comments are deeply concerning and do not reflect the level of professionalism and respect we expect from our team. To ensure this is addressed appropriately, we’d like to speak with you directly. Please reach out to our Service Director, Roger, at 847-693-3138 at your earliest convenience. He is aware of your review and would like the opportunity to personally discuss what happened and work toward a resolution. We appreciate your feedback and take your concerns seriously as we continue to improve our service. Sincerely, The Biggers Mitsubishi Team

Biggers Mitsubishi responded

Thank you so much for the fantastic review! We're thrilled to hear that your experience with us was both impressive and memorable — and that the video of the nest under your hood stood out as a high-tech touch. Our goal is to keep you informed and confident in the care your vehicle receives, and it's great to know we delivered on that. A big shoutout to Michael Giusto, Jose Perez, and Jeremy Brennan for helping make your visit a positive one. We're glad the wait was comfortable and that you felt it was worth the trip — that means a lot to us! We look forward to welcoming you back anytime you need us. Thanks again for choosing Biggers Mitsubishi! Warm regards, The Biggers Mitsubishi Team

Biggers Mitsubishi responded

Shirley - Thank you so much for the wonderful 5-star review! We’re glad to hear our service team has been able to take care of you quickly and get your vehicle in when you need it. Providing convenient, dependable service is very important to us, and we truly appreciate your trust and loyalty. We look forward to continuing to serve you — thank you for choosing Biggers Mitsubishi!

Biggers Mitsubishi responded

Thank you so much for the 5-star review! We’re glad to hear our service team was helpful, friendly, and thorough in explaining everything. We appreciate your trust in Biggers Mitsubishi and look forward to assisting you again at your next visit!

Biggers Mitsubishi responded

Hi tevemith, Thank you so much for your continued loyalty and for sharing such a thoughtful review! We’re honored to have earned your trust over the years across four vehicles — that truly means a lot to our entire team. We’re especially glad to know that even without an appointment, you’ve consistently felt valued and well taken care of. Making every customer feel like a priority is exactly the kind of experience we aim to deliver. Your recommendation is the highest compliment we can receive — thank you again for being part of the Biggers Mitsubishi family! Warm regards, The Biggers Mitsubishi Team

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re glad to hear our team was pleasant and efficient, and that your service was completed to your satisfaction. We look forward to seeing you for your next oil change in a few months and truly appreciate you choosing Biggers Mitsubishi!

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re thrilled to hear you consistently receive excellent service and trust our team to answer your questions. We truly appreciate your loyalty to Biggers Mitsubishi!