Jeremi Chapman
Jeremi Chapman at Crest Volvo Cars
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Jeremi Chapman

Volvo Certified Service Director

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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5.0
188 Reviews

Dealership Experience

8 yrs, 1 mo

Industry Experience

17 yrs, 3 mos

Languages Spoken

English English

5.0

188 Reviews

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188 Reviews of Jeremi Chapman

March 04, 2025

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Employee Rating

I’ve been using Crest for years and the service is unparalleled. Thank you thank you thank you! More

by LOCKE.REYNOLDS
Service Price Transparency
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Recommend Dealer
Yes
Mar 06, 2025

Crest Volvo Cars responded

We appreciate your loyalty and are thrilled to hear that you find our service unparalleled. Thank you for your kind words! We look forward to seeing you next time.

March 04, 2025

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I only come to Crest because of Lynn Ford and Service Tech Delfin in Service Department. More

by RGMINV
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Recommend Dealer
Yes

Other Employees Tagged: Lyn Ford, Jason Pickering , Delfin-Service Tech

Mar 06, 2025

Crest Volvo Cars responded

Thank you for taking the time to share your feedback. We would love to learn more about your experience and hear what we could have done to make your visit worthy of the 5-stars that we strive for. At your earliest convenience, please reach out to General Manager, Jason Pickering, at jpickering@vtaig.com or 469-384-2688. Thank you.

March 01, 2025

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Great service and professionalism from all staff particularly Madelyn, Chad, and Rachel. Thank you all for your help today. More

by johnnyb5260
Service Price Transparency
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Recommend Dealer
Yes
Mar 04, 2025

Crest Volvo Cars responded

Thank you for your kind words about our service and professionalism. We are glad to hear that Madelyn, Chad, and Rachel were able to assist you effectively. Your satisfaction is our priority, and we appreciate your feedback.

February 22, 2025

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love dealing with Crest Volvo and its fantastic team. Any time I have concerns i feel appreciated and know they will take care of me and my car More

by JCHAPMAN11
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Recommend Dealer
Yes
Feb 24, 2025

Crest Volvo Cars responded

Thank you for your wonderful review! We're thrilled to hear that you’ve had such a positive experience with our team. We always strive to ensure our customers feel valued and well taken care of, and we’re glad to know we’ve met your expectations. We look forward to continuing to serve you and your car in the future!

January 21, 2025

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Professional and personable. They treat like they care! I highly recommend Crest Volvo. Jordan the best! More

by Gecstock
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Farmer, Bryan Bingham

Jan 22, 2025

Crest Volvo Cars responded

We are truly delighted by your enthusiastic recommendation and your special recognition of Jordan! Your review beautifully captures the two key elements we strive to deliver: professional service and genuine, caring customer interactions. Your experience highlights that exceptional automotive service goes beyond technical expertise - it's about creating meaningful connections with our customers. Jordan's approach exemplifies the high standards of service we aim to provide, demonstrating both professional competence and personal commitment. Being recognized as a dealership that truly cares about our customers is immensely important to our entire team. Your recommendation and specific praise for Jordan will undoubtedly motivate our staff to continue delivering outstanding service. Thank you for choosing Crest Volvo Cars and for taking the time to share such a positive and supportive review. We appreciate customers like you who help us recognize the hard work of our team members.

May 17, 2024

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Always great service and always on time. Able to schedule on line which makes it also very easy. More

by Terry Tice
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Farmer

May 20, 2024

Crest Volvo Cars responded

Thank you for the fantastic review! We appreciate you recognizing that we consistently deliver great service, are always on time, and offer convenient online scheduling. At Crest Volvo Cars, we strive to make the entire service experience positive and efficient, and your feedback lets us know we're hitting the mark. Online scheduling is a popular feature for many of our customers, and we're glad you find it easy to use. It's a great way to save time and schedule your appointment at your convenience. Thank you again for choosing Crest Volvo Cars! We look forward to seeing you again soon and keeping your Volvo running smoothly.

April 15, 2024

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Consistently consistent stellar customer service! Wonderful people and state-of-the-art premises. An oasis of high end care provided by expert personnel and delivered effortlessly for any Volvo owner More

by Alice in Volvoland
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Recommend Dealer
Yes
Apr 16, 2024

Crest Volvo Cars responded

Wow, what a fantastic review! Thank you for taking the time to share your experience. We take a lot of pride in providing consistently stellar customer service, and it means the world to us that you recognize the efforts of our wonderful team. We strive to create a state-of-the-art environment that feels like an oasis, and we're thrilled you feel that way. Our expert personnel are dedicated to delivering effortless high-end care for every Volvo owner, and your lingering positive impressions after each visit make all the difference. Thank you for choosing Crest Volvo Cars!

March 08, 2024

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Awesome! They took good care of me from the time I got the offer to upgrade my XC40. I got my beautiful XC60 now with a lot of space and speed. More

by Cyl
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Recommend Dealer
Yes

December 30, 2023

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The service was great. The communication was excellent. So glad I chose this dealership. Love the car More

by Gdfnjf
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Recommend Dealer
Yes
Jan 02, 2024

Crest Volvo Cars responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you were satisfied with our service. Your kind words mean a lot to our team. We look forward to serving you again in the future.

December 23, 2023

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Visited due to problem with car door opening. Even though I went without a reservation, I was greeted kindly. Feedback Also searched More

by Ted
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Recommend Dealer
Yes

Other Employees Tagged: Jarryd Roberts

Dec 28, 2023

Crest Volvo Cars responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

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