

Jennifer Tucker
advisor
Southern Team Hyundai Nissan Subaru Volkswagen
6520 Peters Creek Rd
Roanoke, VA 24019
47 Reviews
Write a Review47 Reviews of Jennifer Tucker
April 21, 2025
All of the staff I had the pleasure of working with went above and beyond while my vehicle was in for service. Harold was very kind and welcoming during write up. Joseph Mauck in the parts department as we above and beyond while my vehicle was in for service. Harold was very kind and welcoming during write up. Joseph Mauck in the parts department as well as Brad were most helpful in helping me to decide which tire would be the best fit. The information I received in the video from my technician, AJ, was very thorough. Danielle was very professional when I picked up. I will definitely be bringing my vehicle back to Southern Team! More
Other Employees Tagged: Harold Woody, Mike Adams (Hyundai), Danielle Starkey, Alyse Allen
April 10, 2025
Amazing people. I don’t know there name but the lady and man are beautiful and super mindful and kind. Thank you for being amazing you 2. They need a raise for how k I don’t know there name but the lady and man are beautiful and super mindful and kind. Thank you for being amazing you 2. They need a raise for how kind and awesome they are. Please give them one More
Other Employees Tagged: Mark Baker, Harold Woody, Maria Durham, Danielle Starkey, Melissa Sigmon (Subaru), Sam Williams, Alyse Allen, Troy Brickner, Megan Gartmann , I now know his name is Sam. But him and the lady working in the service department desk are amazing people
April 08, 2025
Fast & accurate service. Friendly.Use Subaru approved parts.Clean waiting room. Excellent customer service and they even wash my car when finished. Friendly.Use Subaru approved parts.Clean waiting room. Excellent customer service and they even wash my car when finished. More
Other Employees Tagged: Harold Woody, Mike White, Danielle Starkey, Melissa Sigmon (Subaru), Sam Williams
April 04, 2025
Waited 6 months, spoke to 2 men and made 4 trips there before my car had the part and was installed. Outrageous! The reason it happened finally was because of JENNIFER TUCKER! She simply did her job! Seei before my car had the part and was installed. Outrageous! The reason it happened finally was because of JENNIFER TUCKER! She simply did her job! Seeing it through from beginning to end. Offering exceptional customer service. I also had the most pleasant experience with a young man by the name of Joseph Mauck while waiting clear through to leaving. These two employees are exceptional people and truly an asset to your team. They could definitely have a class with other's there and show them what excellent customer service looks like. More
Other Employees Tagged: Joseph Mauck definitely 5 stars!
March 29, 2025
After six months and four trips later I was able to get the part and get it put on. None of this would have happened if Jennifer Tucker would have blown me off and not took in interest like the others. Whi the part and get it put on. None of this would have happened if Jennifer Tucker would have blown me off and not took in interest like the others. While waiting there was also a young man by the name of Joseph that went above and beyond with EXCELLENT customer service. These two made me feel like I had known them for years. I felt they genuinely cared about the customer service they offered while I was there. These two definitely need to be recognized and could teach a class or two on "What Excellent Customer Service Looks Like". More
Other Employees Tagged: Harold Woody , Joseph (don't know what his last name is)
March 26, 2025
Jennifer met me when I drove in and confirmed what services were needed. She delivered my washed car right after the technician had finished servicing it. With an appointment, 1.5 hours seemed a li services were needed. She delivered my washed car right after the technician had finished servicing it. With an appointment, 1.5 hours seemed a little long. Waiting room was very nice. More