Mark Baker
Mark Baker at Southern Team Hyundai Nissan Subaru Volkswagen

Mark Baker

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

Contact Me
4.8
1,500 Reviews
4.8

1,500 Reviews

Write a Review

1500 Reviews of Mark Baker

October 29, 2026

Dealership Rating
Employee Rating

Pleasant salesman. Workers worked very hard on my car. Clean lobby and bathroom. However, I wish you had a soda/water machine. More

by VALERIERIGG3
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

October 27, 2026

Dealership Rating
Employee Rating

I received by text 2 different times for my appt. One was at 8:15 am and one was around 11 am on the same day. So I just went on to the earlier appt. They confirmed my appt was supposed to be at 11am More

by sandy5355
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

October 24, 2026

Dealership Rating
Employee Rating

This dealership is the best place in town. The prices are spot on. I highly recommend this dealership to all my friends and friendly family If I ever think about training in my Nissan, this More

by RICKKIDD48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 24, 2026

Dealership Rating
Employee Rating

Friendly courteous professional service and all questions answered excellent review of my vehicle following service Mark was wonderful. More

by MsALF
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Oct 27, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 24, 2026

Dealership Rating
Employee Rating

I found out AFTER having spent almost $1000 for the 60,000 mile service that there is something wrong with all of my tires having been told that my tires were fine on the receipt I received from the se More

by Char13s11
Recommend Dealer
No

Other Employees Tagged: Mark Baker

Oct 27, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely apologize for the distressing experience you had with your vehicle's service and the subsequent issues with your tires and billing. Please feel free to email us at socialVRASU@southernteam.com with your contact information and our manager will reach out to you directly to address these concerns and ensure we uphold our commitment to transparency and quality. Thank you for bringing this to our attention.

October 22, 2026

Dealership Rating
Employee Rating

Polite, knowledgeable and helpful. She was able to answer all my questions and Schedule the recall work. More

by MARK.THORUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Tucker

Oct 23, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Mark, thank you for your positive review! We're glad our team could assist you with your questions and recall work. Your feedback reinforces our commitment to quality and reliability. We hope to see you again soon!

October 21, 2026

Dealership Rating
Employee Rating

Easy check in, Mark brought me the results of the service, indicated that my cr may need a cleaning of the engine, so I got that done. My car doesn't make a 'clinking' noise now! That cleaning make a More

by MARIA.BARROW
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Oct 23, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Maria, thank you for sharing your experience! We're thrilled to hear that Mark's expertise helped resolve the 'clinking' noise in your vehicle. We pride ourselves on quality service and are glad it made a difference. We look forward to welcoming you back!

October 20, 2026

Dealership Rating
Employee Rating

Friendly, efficient staff. Explained maintenance issues very professionally. Clean waiting area. Very pleased. Thank you! More

by FRANKLAUS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyse Allen, Troy Brickner

Oct 20, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 20, 2026

Dealership Rating
Employee Rating

Mark Baker and Melissa Sigmon are the BEST! They helped get us back on our way quickly. More

by J&B
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Oct 20, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 18, 2026

Dealership Rating
Employee Rating

Worked well with us They took their time with explained everything step by step Happy More

by shagdance1
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Oct 20, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

1
...

Dealership Inventory (671 Vehicles)

used 2018 Buick Enclave car, priced at $15,167
2018 Buick Enclave
used
White Frost Tricoat exterior
Automatic
All-wheel Drive
new 2027 Nissan Frontier car, priced at $46,095
2027 Nissan Frontier
new
Boulder Gray Pearl exterior
Unknown
Four-wheel Drive
new 2027 Hyundai Palisade Hybrid car, priced at $61,919
2027 Hyundai Palisade Hybrid
new
Abyss Black Pearl exterior
Automatic
All-wheel Drive
new 2027 Hyundai Kona car, priced at $29,367
2027 Hyundai Kona
new
Denim Blue Pearl exterior
CVT
All-wheel Drive
new 2027 Volkswagen Tiguan car, priced at $40,402
2027 Volkswagen Tiguan
new
Deep Black exterior
Automatic
All-wheel Drive
new 2027 Nissan Sentra car, priced at $25,475
2027 Nissan Sentra
new
Imperial Bronze exterior
CVT
Front-wheel Drive