Sam Williams
Sam Williams at Southern Team Hyundai Nissan Subaru Volkswagen

Sam Williams

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
742 Reviews
4.8

742 Reviews

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742 Reviews of Sam Williams

August 17, 2026

Dealership Rating
Employee Rating

The dealership was fine, but they completely overcharged for services and tried to order us the wrong part. The part we needed cost $100, they tried to charge us $1000. More

by sovantse
Recommend Dealer
No

Other Employees Tagged: Sam Williams

August 11, 2026

Dealership Rating
Employee Rating

The Hyundai Service department in Southern Team consistently provided me with exceptional service. Mr. Sam Williams was very meticulous, courteous, and friendly throughout the service of my vehicle More

by TBHARKA14
Recommend Dealer
Yes

Other Employees Tagged: Sam Williams

Aug 12, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 08, 2026

Dealership Rating
Employee Rating

Unable to contact without physically making trip to dealership Your messaging services and no reply setup caused me to sell my vehicle to escape. More

by Jayknife
Recommend Dealer
Yes

Other Employees Tagged: Sam Williams

Aug 12, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialVRAHY@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 06, 2026

Dealership Rating
Employee Rating

Okay Done Okay My experience has been good. I will miss driving my Santa Fe. More

by Brownieclagy
Recommend Dealer
Yes

Other Employees Tagged: Sam Williams

Aug 07, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 06, 2026

Dealership Rating
Employee Rating

Nothing to say They never rest set my oil change To slow but I guess if I live closer I could get friends to pick me up More

by MAMABREWER2
Recommend Dealer
Yes

Other Employees Tagged: Sam Williams

Aug 07, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to provide us with this feedback.

August 06, 2026

Dealership Rating
Employee Rating

Making the appointment was not a pleasant experience. I had to repeat myself often since I was interacting with some sort of computer interface and not a real person. I had to schedule about three weeks More

by Brendaagee63
Recommend Dealer
Yes

Other Employees Tagged: Sam Williams

Aug 07, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 05, 2026

Dealership Rating
Employee Rating

I took my car in for a trim repair. They did a great job and got me out in about an hour. If you have to wait for service, its a nice place to relax and wait. Coke Freestyle machine More

by SANDRAEB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 05, 2026

Dealership Rating
Employee Rating

Good. Except when I asked them to show me the sound deadening package I don't think anyone had any idea what it was. Took half a dozen people to find it an More

by stpnhd02
Recommend Dealer
Yes

Other Employees Tagged: Sam Williams

Aug 07, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your feedback and are eager to better your return experience.

July 29, 2026

Dealership Rating
Employee Rating

Nice windows watch car being worked on Nice waiting ro Will bring my car in next month get inspected More

by Raustin3633
Recommend Dealer
Yes

Other Employees Tagged: Sam Williams

Aug 07, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 28, 2026

Dealership Rating
Employee Rating

Very clean and efficient. Nice waiting room great staff. I was surprised I was scheduled in so quickly More

by TNDINVA
Recommend Dealer
Yes

Other Employees Tagged: Sam Williams

Jul 28, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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