Jennifer Anderson
Jennifer Anderson at Herb Chambers Toyota of Auburn
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Jennifer Anderson

Service Advisor

Herb Chambers Toyota of Auburn

809 Washington St
Auburn, MA 01501

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5.0
20 Reviews
5.0

20 Reviews

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20 Reviews of Jennifer Anderson

December 03, 2024

Dealership Rating
Employee Rating

Clear information about my car, he explained the condition of my car, he knew everything. Good Job 👏👏💕 More

by louis_ruthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2024

Herb Chambers Toyota of Auburn responded

Louis, we're delighted to hear that you received clear and thorough information about your car at Herb Chambers Toyota of Auburn. Thank you for the kind words!

November 02, 2024

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Employee Rating

Quick service, excellent customer service, explained everything in depth, very friendly, honest, will be bringing our car back More

by Burnslb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Herb Chambers Toyota of Auburn responded

We're delighted to hear about your positive experience with our team at Herb Chambers Toyota of Auburn! It's great to know that the service was quick and thorough. We look forward to welcoming you back for future visits!

October 23, 2024

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Employee Rating

I was a walk in and was treated as if I had an appointment. Answered all my questions professional. I'm very satisfied with the way I was treated. I would refer herb Chambers Toyota services to an More

by 3872jdl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

Herb Chambers Toyota of Auburn responded

Thank you for sharing your experience! We're delighted to hear that our team at Herb Chambers Toyota of Auburn made you feel welcome and answered all your questions. We appreciate the recommendation and look forward to assisting anyone you send our way!

October 11, 2024

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I had my car serviced there today and the staff was great. We didn't have to wait long. More

by tracypage999
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 11, 2024

Herb Chambers Toyota of Auburn responded

This is great to hear, Tracy! Thank you for choosing Herb Chambers Toyota of Auburn!

October 02, 2024

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Immediate assistance, not overwhelming, clean they work with you regarding your needs not to make a sale!! Plenty of inventory, the whole atmosphere overall was extremely friendly and welcoming. If they do More

by Campbelljulie0929
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 03, 2024

Herb Chambers Toyota of Auburn responded

Thank you for sharing your experience with Herb Chambers Toyota of Auburn! We're delighted to hear that our team provided friendly and accommodating service. We appreciate your recommendation and look forward to assisting you as well as your friends & family in the future!

September 21, 2024

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Employee Rating

The people are the best, its the only local place I like to go for service More

by Nicholsgrad
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Recommend Dealer
Yes

Other Employees Tagged: Alyssa Moran

Sep 23, 2024

Herb Chambers Toyota of Auburn responded

We strive for the best for our customers, and you've made our day with your review! Thank you for being a valued part of our family! - Herb Chambers Toyota of Auburn

September 20, 2024

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Employee Rating

Service was great but wish I didn’t have to spent almost 3 hours there More

by Kpalaga
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Herb Chambers Toyota of Auburn responded

Thank you for the review. We appreciate your patience and hope we have the opportunity to provide you with a more efficient experience next time. - The Herb Chambers Toyota of Auburn Team

September 11, 2024

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Employee Rating

Very professional. Very helpful. Know what they are doing. The lady that helped me was very professional knows what she is doing. I forgot her name. Thank you so much f More

by Mthemann
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2024

Herb Chambers Toyota of Auburn responded

Mthemann, we're glad to hear you had a positive experience with our team at Herb Chambers Toyota of Auburn. Thank you for the kind words and support!

August 21, 2024

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Employee Rating

The staff was very professional, very good customer relationship and the service was great. Will always use this dealership for my needs. More

by Doris
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2024

Herb Chambers Toyota of Auburn responded

Doris, we're delighted to hear you had a great experience with our team at Herb Chambers Toyota of Auburn. Thank you for your kind words and continued support!

August 08, 2024

Dealership Rating
Employee Rating

Waited six months to get my second key for my vehicle, not good on Toyotas part for having customers wait to get a second key. Was very afraid to lose the one key they gave me, when I called customer serv More

by danny.rivera1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2024

Herb Chambers Toyota of Auburn responded

Danny, thank you for the review. We understand how important it is to have a spare and regret any frustration or inconvenience this situation may have caused. If you need further assistance or would like to discuss the situation further, please reach out to me directly at your convenience. Respectfully, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

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