Jeffery Hirtler | Page 42

Excellent customer service. Fast service kept me informed throughout my 2 hr wait. They check tires like I asked them too because I was having a problem with pressure. Every was great informed throughout my 2 hr wait. They check tires like I asked them too because I was having a problem with pressure. Every was great More

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Excellent service and great experience with Tom Knobloch Jr. Rich also very helpfull with information on car Experience with Dealership always a PLEASURE Thank You. Rich also very helpfull with information on car Experience with Dealership always a PLEASURE Thank You. More

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Wonderful dealership This is my first Mercedes and I am so impressed with sales and service. Gary and Jeff are wonderful to do business with I highly recommend. This is my first Mercedes and I am so impressed with sales and service. Gary and Jeff are wonderful to do business with I highly recommend. More

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Great service This dealership and their employees have always provided wonderful service. I have been a customer for thirty years and always had top notch service a This dealership and their employees have always provided wonderful service. I have been a customer for thirty years and always had top notch service and assistance! More

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Excellent! The Service Department at Mercedes of Princeton consistently provides excellent service. I have a 2008 Merecedes S550 with 193,750 miles on it that J The Service Department at Mercedes of Princeton consistently provides excellent service. I have a 2008 Merecedes S550 with 193,750 miles on it that Jeff Hirthler and the team at Princeton has kept driving as good as new. I have recently ordered a 2020 Mercedes GLE from Mercedes of Princeton largely because of the Sales guidance provided by Arno Orsini and the excellent service provided by Jeff Hirthler. More

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the customer really counts here ! Good service - friendly and personable Scheduling appointment easy - the service reception really tries to accommodate requests for certain dates an Good service - friendly and personable Scheduling appointment easy - the service reception really tries to accommodate requests for certain dates and times Competent mechanics - everything is explained ahead of all services and the work is completed on time Comfortable waiting room - snacks, beverages in a clean comfortable environment Curtesy van - for longer waits, the van will take you to a near-by restaurant and/or mall. Loaner vehicles are available if scheduled ahead of dropping off the vehicle Price - well, it is a Mercedes.... but the labor charges are fair More

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Exceptional service The service department is consistently the best around. The service adviser listens and communicates in a manner that's easily understood. They go o The service department is consistently the best around. The service adviser listens and communicates in a manner that's easily understood. They go out of their way to locate the problem or issue and make sure it's resolved to your satisfaction (and to their high quality standards). I've said many times that their service area is one of their best customer retention strategies. You almost look forward to coming back. More

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Good Dealership Good Customer Service, knowledgeable service advisers, clean waiting area, good communications concerning service updates. I like the ability to reque Good Customer Service, knowledgeable service advisers, clean waiting area, good communications concerning service updates. I like the ability to request a loaner when service is more than several hours. More

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problem quickly identified and fixed great job by brian and matt the tech on servicing and identifying a problem that occurred on the way for my prior scheduled service appointment. great job by brian and matt the tech on servicing and identifying a problem that occurred on the way for my prior scheduled service appointment. More

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Attentive service The problem was diagnosed and dealt with. Unfortunately it took all day, but I was given a loaner car. My air conditioner now runs beautifully( just The problem was diagnosed and dealt with. Unfortunately it took all day, but I was given a loaner car. My air conditioner now runs beautifully( just in time for this heat wave) More

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