Jeffery Hirtler | Page 46

Jeffrey is courteous, professional, and caring. Since I purchased my SLK 230 sales, and service has been the best. Caring professional staff with customer service a priority. Thank You! Susan Dil Since I purchased my SLK 230 sales, and service has been the best. Caring professional staff with customer service a priority. Thank You! Susan Dilts PS Thomas Knobloch Sr. very caring! More

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Excellent Experience! (Service Dept.) I recently had ML 350 serviced at this dealership based on positive reviews and I must say that I was highly impressed by my overall experience. My se I recently had ML 350 serviced at this dealership based on positive reviews and I must say that I was highly impressed by my overall experience. My service consultant, Mr. Jeff Hirtler was very knowledgeable and professional. He answered all of my questions and concerns about vehicle. I will definitely be returning for future maintenance and my next purchase. Thanks again, Jeff. More

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Quick and Easy Alex had all the paperwork ready to go and there was no "waiting around" while things needed to be filled out. He his knowledge of the vehicle-CLA 250 Alex had all the paperwork ready to go and there was no "waiting around" while things needed to be filled out. He his knowledge of the vehicle-CLA 250-was outstanding. He is a real "pro"! Jeff and Brian saw to the additional accessories being installed without hesitation. They represent the service department well, as does "Razz" in the parts department. More

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love princeton benz, unhappy with mercedes benz LOVE princeton, we each have a benz - mine is a garage kept S430 4-matic 2004/50.000 miles/clean - ITs completely nuts that mercedes cannot update my LOVE princeton, we each have a benz - mine is a garage kept S430 4-matic 2004/50.000 miles/clean - ITs completely nuts that mercedes cannot update my navigation/or replace what i have to an updated one, nor can you change my emergency system from what it is now to the newer one when it could just two years ago? The machine you have found no problem w/my car however my personal mechanic told me when the "WINDOWS CANT BE USED, AIR WONT WORK AND IT SAYS SRS-TAKE TO SHOP IMMEDIATELY-IT MOST LIKELY NEEDS A NEW MODULE/LIKE AS IN, ONCE IT STARTS, EVENTUALLY THE CAR STOPS DRIVING. SO I TOOK IT IN, AND NOTHING WAS FOUND WRONG-AND I WAS UNABLE TO ORDER BOTH CHANGES IN MY BABIED CAR SUCH AS IN UDATING MY NAGIGATION AND THE EMERGENCY SYSTEM TO THE UPDATED ONES, THESE ARE THINGS I WANTED TO PAY FOR TO UPDATE. THE SERVICE IN MY CAR NOW WORKS HOWEVER YOU NO LONGER LET IT WORK AS IT WAS SWITCHED OVER YET I CANT SWITCH IT OVER, MAKES NO SENSE. SO I HAVE IT ALL IN MY CAR, YET IT HAS NO CAPABLE USE SO I NEED AAA? AGAIN, LOVE PRINCETON, EVERYONE WAS GREAT, I'LL ALWAYS USE YOU BUT SICK ABOUT HOW MERCEDES CANNOT HANDLE THESE ISSUES/SWITCHES SO THEY WORK PROPERLY-ITS MONEY THE COMPANY MAKES? AND MY ISSUE WAS UNABLE TO BE FOUND-WHICH MAKES THE CAR UNSAFE FOR ME! More

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Regional VP of Operations No complaints. Service was timely. Clean loaner car. Would come back again and recommend dealership Jeff communicated well regarding status of ser No complaints. Service was timely. Clean loaner car. Would come back again and recommend dealership Jeff communicated well regarding status of service, keeping me informed. More

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Couldn't have been better. For the past 17 years the service and the service personnel have been outstanding and my vehicles have needed some repairs. You can"t find a better For the past 17 years the service and the service personnel have been outstanding and my vehicles have needed some repairs. You can"t find a better service department. More

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Service Had a check engine light come on in my car. I called MB Princeton to set up an appointment. Courteous staff and no hassle experience. Very pleased. Had a check engine light come on in my car. I called MB Princeton to set up an appointment. Courteous staff and no hassle experience. Very pleased. More

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