Jeff Rosen

This dealership sold me a new vehicle that within 1 year of ownership randomly doesn't turn on, among a variety of other glitches. The dealership has so far refused any actual solution. Their suggestion to of ownership randomly doesn't turn on, among a variety of other glitches. The dealership has so far refused any actual solution. Their suggestion to my car not turning on was to wait a couple hours and try again. Now I'm stuck with a car that only works sometimes, I may as well have bought an old used vehicle off facebook, the service would be just as non-existent. More

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Super Helpful & friendly staff that helped us find the perfect car! Ana was so amazing to work with! She went over & above and made the whole process fun! perfect car! Ana was so amazing to work with! She went over & above and made the whole process fun! More

by JILLIANSCHIPPER Verified Customer Verified Customer

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Service was perfect. Explanation of when to do software update was very helpful. Service writer explained when the next service was due was also helpful. As we left Mr DI Explanation of when to do software update was very helpful. Service writer explained when the next service was due was also helpful. As we left Mr DIRITO greeting us was a nice touch. This is our 5th car from DIRITO brothers not counting two friends we brought in to buy cars from Mr DIRITO. More

by JRHUTCHISONIII Verified Customer Verified Customer

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Dirito Brothers Volkswagen of Walnut Creek are professionals who work hard from the beginning was great bye GustheBus friendly smile fun to talk to with lots of knowledge about VW”s wanting econom professionals who work hard from the beginning was great bye GustheBus friendly smile fun to talk to with lots of knowledge about VW”s wanting economical , practical vehicles he showing all options the best attitude with respect testing 3-4 different vehicles landed on all new 2026 Jetta SEL-Black-Next was very smooth come see the difference between real pros @ work soo happy 5 stars great pricing too and financed car Terrific customer services soo happy will come back to buy another soon. Thank you GustheBus you’re the best salesman ever a lifetime of buying cars. More

by Jetta Man Verified Customer Verified Customer

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Honest and trustworthy team that is always happy to help address any questions or concerns I have ever had about my VWs. address any questions or concerns I have ever had about my VWs. More

by chriskostal Verified Customer Verified Customer

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Amazon from beginning to end keeping me informed about what needed to be done how long getting updates always helps to know they are working on the car. Thanks you again for everything service 5 stars what needed to be done how long getting updates always helps to know they are working on the car. Thanks you again for everything service 5 stars More

by Jetta Man Verified Customer Verified Customer

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Mike and Jeff took great care of us. We wanted the elusive ID4 Pro right before the 9/30 deadline for EV’s. Mike found one and made us a great deal, including honoring better pricing whe We wanted the elusive ID4 Pro right before the 9/30 deadline for EV’s. Mike found one and made us a great deal, including honoring better pricing when we encountered an error. Thank you! More

by DHERSKOWITZ Verified Customer Verified Customer

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Great people real easy to make a deal nice dealership willing to work with you to get the car you want willing to work with you to get the car you want More

by JEFFROSIMPSON Verified Customer Verified Customer

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Let’s start with the phone call to dealership was told to come cause the code was important and if I have time to wait will help me with my car ! ASAP driving in was directed and greater wrote up my concerns come cause the code was important and if I have time to wait will help me with my car ! ASAP driving in was directed and greater wrote up my concerns regarding my vehicle being service Sean came over took charge asking if I had time to wait very politely waited for 30 Minutes to be delivered the car directly from Lucas Technician saying that code was only for the low grade fuel been using soo recommended that start using Middle Grade only that was all and Sean said there’s no charge also said they added fuel injectors cleaner for free too! Amazing customer service thank you too all service and sales managers very friendly customer support team also there’s wi-fi , Coffee ,tea ,ho chocolate,cold fresh water , cable tv couches soo comfortable and clean enough to eat without having too much trouble must come get you new car or service and parts department has everything in stock too! 5stars More

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Great service and sales parts it’s fast paced but very well executed enjoyed the experience with the whole team took care a few thing all in one place was clean tea coffee water hot chocolates with wi-fi well executed enjoyed the experience with the whole team took care a few thing all in one place was clean tea coffee water hot chocolates with wi-fi TV with work stations ready to go love waiting there also was to to uber to downtown and will be free drop off and pick asap the car was ready keeping informed through the whole process given a quote before getting started honest with customer service thank you Sean in service and every one in sales also very friendly letting me absolutely parts dept. where I bought a hat too outstanding customer service thank you DiritoBrosVW W. C. Team 5 stars More

by Jetta Man Verified Customer Verified Customer

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