Jeff Price
Jeff Price at Dean Team Subaru Volkswagen

Jeff Price | Page 4

Service Advisor

Dean Team Subaru Volkswagen

15121 Manchester Road
Ballwin, MO 63011

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4.9
144 Reviews
4.9

144 Reviews

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144 Reviews of Jeff Price

July 11, 2024

Dealership Rating
Employee Rating

I had a great experience when I purchased my 2025 Subaru Forester. Sam my sales person was great and already knew the features of the 2025 model. The entire Dean Team employees have always been super in th More

by kaypaluch
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

June 16, 2024

Dealership Rating
Employee Rating

We’ve purchased two vehicles from Dean Team, and have been using the service for 13 years. Everyone is always helpful and courteous. They know us by name and take care of us. More

by MB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 11, 2024

Dealership Rating
Employee Rating

I enjoyed a wonderful experience working with Sam. Not only was Sam professional but was very knowledgeable, even on the new 2025 Forester that I purchased. I enjoy a very nice relationship with sev More

by kaypaluch
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Eric Harrelson, Annie Thompson, Sam Goevert , Richard Martin

May 17, 2024

Dealership Rating
Employee Rating

Ed and his team were incredibly helpful! Their communication and clarity through each step of trading in and buying a new car made this a great experience! More

by NWELCH48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Annie Thompson , Ed Gerardo, Richard Martin

March 25, 2024

Dealership Rating
Employee Rating

I returned to Dean Team Subaru in Ballwin to purchase my second Subaru from them. I returned because the dealership is professionally run, smooth, efficient and customer oriented. I specifically returned More

by hugy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Myles Eaton, Duke Iwata , Jason Moore

February 19, 2024

Dealership Rating
Employee Rating

Bought 2 cars from them and they still tried to screw me over! My first Crosstrek hybrid died after 6 years (nightmare with the service department!!) Then I bought a second crosstrek when the first died. More

by ocindy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 04, 2024

Dean Team Subaru Volkswagen responded

Ms. O’neill, I’m sorry to hear that you had such a bad perceived experience. Unfortunately, when cars age and are in need of expensive repairs we sometimes must be the bearer of bad news that no one wants to hear. I know that there was some confusion with your windshield replacement as well and the coverage that you purchased at the time of delivery. You had scheduled an appointment to have your windshield replaced under your insurance policy unbeknownst to my department that you had purchased windshield coverage from the manufacturer. We then found out and made you aware of that coverage and you then insisted that we mislead you, which was not the case. After your numerous requests, we finally reimbursed you your personal insurance deductible out of a dealership goodwill that we weren’t responsible for. So, I’m a little surprised by this review out of the blue since we haven’t seen you in 8 months? I would be happy to further discuss any concerns you may now have at any time so please feel free to reach out directly. We wish you the best in your future services wherever they may be,

Mar 04, 2024

ocindy responded

They will be anywhere but at your dealership. Things are a bit more rosy sounding in your response than they actually were, as we both well know!

February 06, 2024

Dealership Rating
Employee Rating

Dean Team Subaru service department is first rate service advisors are very helpful always helping you with needs More

by larryjo1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2024

Dean Team Subaru Volkswagen responded

Hi there, thank you for taking the time to leave a 5 star review. We are thankful for your business and are glad to hear that our service department provided a positive experience. We strive to make our customer's experiences as easy as possible. Please let us know if you need anything else!

December 20, 2023

Dealership Rating
Employee Rating

I found the exact vehicle that I was looking for at Dean. After purchasing the vehicle, I found several issues almost immediately. After contacting the dealership, I was assured that they would make it right More

by c_a_kauf
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Paul Biermann

Dec 21, 2023

Dean Team Subaru Volkswagen responded

Hi there, thank you for the 5 star rating. We are sorry to hear that you had initial trouble with your purchase but are glad that you gave us another chance to improve! We are glad that you are happy with your new car and are happy to serve you again with anything that you might need.

October 10, 2023

Dealership Rating
Employee Rating

Always good service from Paul our salesman, Jason in Finance, and service department for taking care of our other cars and getting things fixed on used vehicle we bought, More

by Makita Larry
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phillip Dean, Paul Biermann , Jason Moore

Oct 14, 2023

Dean Team Subaru Volkswagen responded

Hi Makita, thank you for your review and for choosing Dean Team! We are glad to know that we provided an excellent service. Please let us know if you need anything else.

July 21, 2023

Dealership Rating
Employee Rating

Thank you Annie, Duke, & Jeff. You all assisted when we needed it the most. I appreciate the promptness, efficient, and pleasant experience. Dave & Bailey More

by Dave’s Jeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Annie Thompson, Duke Iwata , Jason Moore, Kyle Moore

Aug 10, 2023

Dean Team Subaru Volkswagen responded

Hi Dave, thank you for your kind words about our team! We are glad to hear that you received excellent service. If you need anything else, please let us know.

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