Jeff Price | Page 2

What a wonderful service experience I had yesterday at Dean Team Subaru when I took in my Subaru Legacy for service. It started with my service adviser, Jeff Price. Not only was he so patient in explain Dean Team Subaru when I took in my Subaru Legacy for service. It started with my service adviser, Jeff Price. Not only was he so patient in explaining to me what would be done and how long it would probably take. He went over everything they did AFTER the appointment. When I was in the waiting room, I also witnessed Jeff Price helping another customer who had a part that needed to be over-nighted to the dealership because that part was not available in the St Louis/Illinois area and she was upset that she had to come back the next day because she wasn't familiar with the area. (He went above and beyond he needed to and put her at ease.) I told a friend later - that "I just LOVED Dean Team people." This is the second car I've purchased from a Dean Team dealership. And this Subaru dealership made me (and the other customer) feel so relaxed and assured. THANK YOU! This same "feeling" happened when we purchased this Legacy from the same dealership. SO GLAD WE HAVE THIS CAR _ AND THAT OUR SERVICE is in the hands of such a PROFESSIONAL team! Carolyn Austin More

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Keevin Sorry about the delay in getting back to you on the quality of your team. Many years ago, I had learned to buy cars from a dealership that has a sterling reputation for after-the-sale. We’re a the quality of your team. Many years ago, I had learned to buy cars from a dealership that has a sterling reputation for after-the-sale. We’re a family that uses our cars for 10 years before replacing and invest in keeping them like new. That was the reason we first came to Dean, and I haven’t been disappointed. Your service writers (Duke, Annie & Jeff) are outstanding and always getting my issues resolved. This visit was no exception. I make it a point to let the management team of organizations I do business with to know that their investment in the team does make a difference. Wishing you and the Dean team a successful 2026! Wes More

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Had my emissions checked today at the Dean Team (Ballwin) location and the service team was excellent. I was greeted as soon as I pulled up, checked in right at my car, and shown to the waiting area with cof location and the service team was excellent. I was greeted as soon as I pulled up, checked in right at my car, and shown to the waiting area with coffee and snacks. The whole process was quick—under 30 minutes. Everyone was kind, professional, and efficient. I’d definitely recommend them. More

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The Dean team is very professional courteous and efficient. They always follow up PM their commitment. Great to deal with efficient. They always follow up PM their commitment. Great to deal with More

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Everyone was very friendly, kind, and thorough and professional I worked mostly with Joel than Sam But also interacted with Sarah and Tim and Ike Joel was very patient with me and very flexible An professional I worked mostly with Joel than Sam But also interacted with Sarah and Tim and Ike Joel was very patient with me and very flexible And and friendly and welcoming It was an overall very, very good experience More

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They took care of my problem. They were very courteous. The Customer lounge was comfortable They were very courteous. The Customer lounge was comfortable More

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This dealership is always professional, upfront on pricing and a clean, comfortable environment. This applies to both the Subaru and Volkswagon sides. pricing and a clean, comfortable environment. This applies to both the Subaru and Volkswagon sides. More

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Dean Team's service drpartment has always been super helpful, patient, and courteous. They explain everything to me so that I understand it. However, I do have a complaint about your app. Trying to helpful, patient, and courteous. They explain everything to me so that I understand it. However, I do have a complaint about your app. Trying to schedule an appointment is impossible! Whenever I hit "NEXT", it returns to the home page. So I have to call to schedule an appointment. Judy Klemme More

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Paige is fantastic and found us what we were looking for! Really great purchasing experience all around. Really great purchasing experience all around. More

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Dean Team employees and service department have been consistently patient, professional, and kind to me. They have answered all of my many many questions. I will have all of my servicing on my new Fores consistently patient, professional, and kind to me. They have answered all of my many many questions. I will have all of my servicing on my new Forester done at Dean Team and would not even consider going anywhere else. My salesman John was outstanding and always very willing to answer every question In a timely manner. I consider Dean Team like family More

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