Jeff Hathcock
Jeff Hathcock at Germain Lexus of Easton

Jeff Hathcock

Service Advisor

Germain Lexus of Easton

4130 Morse Crossing
Columbus, OH 43219

4.9
127 Reviews
4.9

127 Reviews

Write a Review

127 Reviews of Jeff Hathcock

March 11, 2026

Dealership Rating
Employee Rating

Had a loaner for my maintenance and recall service which was appreciated. Everyone was friendly and polite. More

by MEGMU7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes, Donna Mogavero

Mar 11, 2026

Germain Lexus of Easton responded

We are glad to hear our team took great care of you! Thank you for choosing Germain Lexus of Easton and for sharing your experience.

March 04, 2026

Dealership Rating
Employee Rating

Always accommodating, very professional, and super nice. Will be a repeat customer for sure! Two thumbs up More

by CDFANNIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorden Ford

Mar 05, 2026

Germain Lexus of Easton responded

Thank you for the excellent review! We're so glad you had a positive experience with our team. We look forward to serving you again in the future! -Germain Lexus of Easton

March 03, 2026

Dealership Rating
Employee Rating

Everyone I talked to was very friendly. I was updated about my car when they were working on it and the work was done in a timely manner. Always a pleasant experience. More

by jcgeig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2026

Germain Lexus of Easton responded

Thank you for sharing your feedback with us! We hope to see you back at Germain Lexus of Easton!

February 24, 2026

Dealership Rating
Employee Rating

Car was finished in good time. The service advisor kept me abreast on all the things happening. More

by twbd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2026

Germain Lexus of Easton responded

Thanks so much for the review. We look forward to your next visit to Germain Lexus of Easton!

February 14, 2026

Dealership Rating
Employee Rating

It was easy to schedule the maintenance. I was kept informed as the inspection occurred. No problems. More

by CYNTHIA.GORAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2026

Germain Lexus of Easton responded

Cynthia, it's wonderful to know you had a seamless maintenance experience at Germain Lexus of Easton. We appreciate your feedback!

February 13, 2026

Dealership Rating
Employee Rating

We are always welcomed to the dealership and Jeff always is very efficient and explains about the services we are getting. Everyone is always super friendly and helpful More

by MCCULLOUGH47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don’t know all the names but everyone we talked to was friendly

Feb 16, 2026

Germain Lexus of Easton responded

We’re grateful to have you as a customer. Thank you for your business and your kind words for Jeff and the team! - The Germain Lexus of Easton Team

February 07, 2026

Dealership Rating
Employee Rating

My appointment was at eight, but my service advisor was a little late to work so thankfully another service advisor got me started, but then I never received the normal text messages from the service advisor More

by Pozenel.mindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna Mogavero

Feb 09, 2026

Germain Lexus of Easton responded

Thank you for sharing your experience, Mindy. We apologize for the initial delay and communication issues, but we're grateful for your patience. Please don't hesitate to reach out if you have further feedback or need assistance. Safe travels!

January 29, 2026

Dealership Rating
Employee Rating

My experiences have been with Jeff. Jeff is a gem of a human being and will take care of your vehicle. The entire dealership is very professional. In all my experiences I would say this More

by Toolworks5523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2026

Germain Lexus of Easton responded

We're delighted to hear you've had such positive experiences with Jeff and our team here at Germain Lexus of Easton! Your kind words mean a lot to us, and we appreciate your support. Drive safely!

January 26, 2026

Dealership Rating
Employee Rating

We received excellent service at our recent appointment. They are always knowledgeable, courteous and professional. More

by JACKYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2026

Germain Lexus of Easton responded

Hi Jackye, thank you for choosing Germain Lexus of Easton! We appreciate your feedback and look forward to serving you again. Safe travels!

January 24, 2026

Dealership Rating
Employee Rating

Kevin was very helpful and thorough in getting my car set up for servicing. Throughout the process, I was updated as to any needs my vehicle had. More

by pdgabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2026

Germain Lexus of Easton responded

We're so glad to hear Kevin provided helpful and thorough service. Thank you for choosing Germain Lexus of Easton, and we hope to see you again, Gabriel!

1
...

Dealership Inventory (210 Vehicles)

used 2023 Subaru Ascent car, priced at $34,501
2023 Subaru Ascent
used
Crystal Black Silica exterior
Automatic
All-wheel Drive
new 2026 Lexus RX 350 car, priced at $61,084
2026 Lexus RX 350
new
Iridium exterior
Unknown
All-wheel Drive
new 2026 Lexus TX 350 car, priced at $72,816
2026 Lexus TX 350
new
Caviar exterior
Unknown
All-wheel Drive
new 2026 Lexus NX 450h+ car, priced at $59,966
2026 Lexus NX 450h+
new
Caviar exterior
Unknown
All-wheel Drive
used 2017 Lexus LS 460 car, priced at $35,691
2017 Lexus LS 460
used
Liquid Platinum exterior
Automatic
All-wheel Drive
used 2014 Nissan Murano car, priced at $9,071
2014 Nissan Murano
used
Super Black Clearcoat exterior
Automatic
All-wheel Drive