Jeff Hathcock
Jeff Hathcock at Germain Lexus of Easton

Jeff Hathcock

Service Advisor

Germain Lexus of Easton

4130 Morse Crossing
Columbus, OH 43219

4.9
117 Reviews
4.9

117 Reviews

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117 Reviews of Jeff Hathcock

January 21, 2026

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The team at Germain Lexus of Easton provided us with exceptional customer service from the moment we checked-in until we checked-out. Their process was smooth and seamless which made for a great experie More

by virginia_edwards
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Donna Mogavero, Ashley Hornung

Jan 21, 2026

Germain Lexus of Easton responded

Virginia, thank you for sharing your feedback about our seamless and professional customer service! We appreciate your business and we hope to see you again at Germain Lexus of Easton!

January 16, 2026

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Very expensive headlight to replace, but everyone was accommodating and the job was well done. More

by Martin
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Recommend Dealer
Yes
Jan 19, 2026

Germain Lexus of Easton responded

Thank you for your feedback, Martin. We're glad you found our team accommodating and that the headlight replacement was well done, despite the cost at Germain Lexus of Easton.

January 09, 2026

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Always accommodating and nice. My service representative is a very nice person.He is very pleasant. More

by cdearwester
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Recommend Dealer
Yes
Jan 09, 2026

Germain Lexus of Easton responded

Thank you for your kind words! We are glad we could provide you with such a pleasant experience at Germain Lexus of Easton.

January 06, 2026

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Always a fantastic customer experience! Jeff was awesome, as usual. I am always able to get work done while I wait in a comfortable environment. I was in and out in about an hour and a half More

by DRFRYDVM
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Recommend Dealer
Yes
Jan 07, 2026

Germain Lexus of Easton responded

We are grateful for your business and trust in Jeff and the service team. Your feedback affirms our dedication to delivering exceptional experiences. Thank you for choosing Germain Lexus of Easton. See you next time!

January 04, 2026

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Oil change, tire rotation & factory maintenance / inspection. Wait was not long, and lobby was nice but a little pricey. Also did not get a car wash as I had expected 😕. Otherwise, a pleasant exper More

by ABAY007
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Recommend Dealer
Yes
Jan 06, 2026

Germain Lexus of Easton responded

Thank you for choosing Germain Lexus of Easton for your maintenance needs. We apologize for any confusion regarding the car wash, but we're glad the rest of your visit went smoothly. We hope to welcome you back in the future!

January 03, 2026

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It’s always an excellent experience when I take my car to get it serviced at Germain. Great staff and experience. More

by Amy
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Recommend Dealer
Yes
Jan 06, 2026

Germain Lexus of Easton responded

Amy, we're so glad that you've had excellent experiences with our team! Thank you for choosing Germain Lexus of Easton for your service needs. See you next time!

January 02, 2026

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Great service. The service representative and others were professional, courteous, and welcoming. I was very pleased. More

by Mahmed
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Recommend Dealer
Yes
Jan 05, 2026

Germain Lexus of Easton responded

Mahmed, we are thrilled you had a five-star experience with our team! Thank you for choosing Germain Lexus of Easton and for sharing your support. See you next time! Safe travels!

December 24, 2025

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I was in and out quickly. The service was outstanding. I was greeted immediately and my paperwork was already completed More

by TLOLSEN60
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Recommend Dealer
Yes
Dec 26, 2025

Germain Lexus of Easton responded

We are delighted to hear that our team had everything ready for you at Germain Lexus of Easton! Thank you for sharing your positive feedback!

December 23, 2025

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Great service, wish I didn’t have to burden them with my flat tire so much lol. But they always fit me in and get me taken care of for those emergencies in a short time. Services are amazing too! Great team More

by adriasalina
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Recommend Dealer
Yes
Dec 24, 2025

Germain Lexus of Easton responded

Thank you so much for sharing your feedback about our team! We are always happy to help and we look forward to seeing you next time at Germain Lexus of Easton.

December 20, 2025

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This Dealership has Great Customer Service ! Every person I dealt with in the Service Department was outstanding. More

by CATURTON
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Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes, Jorden Ford , Rain did a great job also

Dec 22, 2025

Germain Lexus of Easton responded

Thank you for your kind words! We’re glad our service team made your experience a great one. We look forward to welcoming you back to Germain Lexus of Easton! Safe travels!

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