Hi, I'm Jay Rosen, the service manager here at Prestige Volvo. I have over 30 years of experience providing exemplary service, and pride myself on building lasting relationships with my customers. Rest assured, I will do everything I can to make your experience with us truly exceptional.
Read moreDealership Experience
22 yrs, 9 mos
Industry Experience
54 yrs, 5 mos
351 Reviews
Write a Review351 Reviews of Jay Rosen
March 12, 2021
We have bought two cars at Prestige Volvo and have been very pleased with the Sales and Service of this dealer. We recently needed body work on our newest car and worked with Jay Rosen. Jay made the enti very pleased with the Sales and Service of this dealer. We recently needed body work on our newest car and worked with Jay Rosen. Jay made the entire process stress-free and seamless. Our car came back looking as good as the day we drove it off the lot. Thank you Jay and team! More
March 04, 2021
I want to take a moment to share my experience with the Service Department at Prestige Volvo. After having a terrible experience at another dealership, I was able to get in touch with Prestige who provided Service Department at Prestige Volvo. After having a terrible experience at another dealership, I was able to get in touch with Prestige who provided me with a reasonable action plan. Jay Rosen went above and beyond to provide me with a great solution that was not only effective, but affordable. He was readily available and easy to communicate with. At a time where it’s common for companies to be deceptive, Jay, Arielle and Ana all surpassed my customer service expectations and I am so grateful for all of their help! More
Other Employees Tagged: Ana Paula Lavoura , Ariel Mucci
March 03, 2021
Jay Rosen was amazing and solved a 3 month glitch for us in one day! Pick up and drop off of the car was super COVID safe. Great communication all around. We love our v90 and count on it to take the kids in one day! Pick up and drop off of the car was super COVID safe. Great communication all around. We love our v90 and count on it to take the kids to school each day and to the mountains each weekend. Now we have a service center we can count on to keep our adventures going! More
February 23, 2021
Ana and Service Manager Jay Rosen helped our family get back on the road. The exceptional service we received is not a surprise as this was the same treatment we've received for nearly 15 years. Our family back on the road. The exceptional service we received is not a surprise as this was the same treatment we've received for nearly 15 years. Our family has had a Volvo in some form spanning 4 decades from our first 1986 240DL Wagon and will continue to own a Volvo knowing that our service needs will always be taken care of. Thanks Ana and Jay! More
Other Employees Tagged: Ana Paula Lavoura
February 17, 2021
As always...had another wonderful experience at Prestige Volvo. Super people who always get the job done! They make working with them easy, professional, and without worry. Volvo. Super people who always get the job done! They make working with them easy, professional, and without worry. More
Other Employees Tagged: Ana Paula Lavoura
January 28, 2021
Prestige continues to deliver outstanding sales and service after my 4th Volvo. The sales experience is seamless without pressure. They are very well equipped to provide a safe sales environment due to service after my 4th Volvo. The sales experience is seamless without pressure. They are very well equipped to provide a safe sales environment due to Covid-19. More
Other Employees Tagged: Matthew Haiken, Jake Hughes, Michael Oscata
January 22, 2021
Very attentive and great staff . This is our third vehicle with prestige Volvo . We only service our vehicles with their amazing service department . Best Volvo dealer in the state vehicle with prestige Volvo . We only service our vehicles with their amazing service department . Best Volvo dealer in the state More
Other Employees Tagged: Pat Masone, Patricia Sommerville, Lindsey Mastroianni, Andy Mucci, Vincent D'Accardi , PJ Lee
December 23, 2020
I have found Jay Rosen to be a great exception to what one expects from a dealer service department. He works with you to resolve any problems and always has a smile when speaking to you. Jay goes above a one expects from a dealer service department. He works with you to resolve any problems and always has a smile when speaking to you. Jay goes above and beyond to make sure that you are happy with the service to your car and explains needed work in easy to understand language. Kudos to you Jay!!! More
Other Employees Tagged: Jay Rosen
November 19, 2020
I couldn't be more satisfied with the service that I received from Jay and his team. My car was hit in a parking lot and Jay dealt directly with the insurance adjuster and made sure that my car was rep received from Jay and his team. My car was hit in a parking lot and Jay dealt directly with the insurance adjuster and made sure that my car was repaired perfectly and with minimal hassle for me. I'd highly recommend this service department. More
Other Employees Tagged: Ana Paula Lavoura , Diana

