Jason Womack

Everyone is so nice and easy to work with! 5 Star has a Family atmosphere ! 5 Star has a Family atmosphere ! More

by BOBBYAHARPER61 Verified Customer Verified Customer

Report | Print

Ron was fantastic and did what he said he would do and is professional, helpful and a great ambassador for your dealership. professional, helpful and a great ambassador for your dealership. More

by ERICGROB Verified Customer Verified Customer

Report | Print

They did a great job. The nanagener came out and talked to us made me feel listen to. The nanagener came out and talked to us made me feel listen to. More

Report | Print

I have to tell you, folks, this dealership has the best service department. Other dealerships? They’re all losers compared to this dealership. Believe me, I've seen a lot of service departments, but this o service department. Other dealerships? They’re all losers compared to this dealership. Believe me, I've seen a lot of service departments, but this one? It's just incredible. These guys are winners, pure and simple. They know how to get things done—fast, efficient, and with top-notch quality. Nobody services cars like they do. The mechanics? Tremendous. The staff? Just fantastic, so polite, so professional. I took my car in, and it came out running better than ever before. Unbelievable work. Trust me, you won't find a better service department anywhere. They're making car service great again! More

Report | Print

Five Star and their service team are the best. They have always gone above and beyond. They have always gone above and beyond. More

Report | Print

Another great experience with the service team. . Jason and Michael are the best automobile service providers I have ever worked with. The name Five Star Subaru definitely fits as their rating h . Jason and Michael are the best automobile service providers I have ever worked with. The name Five Star Subaru definitely fits as their rating has always been five stars from me.i want to complement the Pack family and all involved in the most beautiful display of our American Flag and our state flag of Texas. They are really impressive and hugel. Thank you for all that you do,from the customer to the community. Congratulations on winning the 2024 Subaru Love Promise Retailer of the Year.. More

Report | Print

I am writing an update to my previous review which was not 100% positive, but after reading my concern and discussing it with other management staff Jason reached out to me personally and advised they con not 100% positive, but after reading my concern and discussing it with other management staff Jason reached out to me personally and advised they considered my concern and are making changes to their website scheduling to include a way to reserve a loaner car. In addition they are making arrangements to reimburse me for the cost of my rental car. I drive 30 miles to go to Five Star Subaru of Grapevine even though there is another dealership less than 10 miles from my house. I do this because they have always provided superior service, fair prices and on-time delivery.. Deion was so helpful and kept me updated on the part delays and completion of repairs. He was able to secure a loaner car for me and got my car washed before I left. This was the first problem I have had with this dealership and I am on my second Subaru Outback. I could not find my original rating to update so I hope this makes up for it. I also love the fact that I can bring my dog with me when I have an Express Service and everyone is so friendly. More

Report | Print

Five star experience everytime I visit. Thank you for your commitment to excellence customer service. Thank you for your commitment to excellence customer service. More

by Taurus Verified Customer Verified Customer

Report | Print

This employee really goes above and beyond to help a customer. You’re lucky if you encounter her and her manager Jason. customer. You’re lucky if you encounter her and her manager Jason. More

Report | Print

A pleasure to work with each person there. They do quality work and keep the customer informed along the way, so there are no surprises. The work is completed expeditiously and with a smile. They do quality work and keep the customer informed along the way, so there are no surprises. The work is completed expeditiously and with a smile. Thank you Travis and Mike and Jason of Five Star Subaru of Grapevine! More

Report | Print