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Jason Quillupangui
Refer Me
14 Reviews
Dealership Experience
5 mos
Industry Experience
4 yrs, 9 mos
Languages Spoken
English
Spanish
14 Reviews
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14 Reviews of Jason Quillupangui
Verified Customer
April 07, 2025
My car is brand new and I had an indicator light up that there was a problem with the drivetrain. Jason got me in the following day and had the car looked at within 24 hours. He understood that there was there was a problem with the drivetrain. Jason got me in the following day and had the car looked at within 24 hours. He understood that there was a storm coming and I needed my car back A.S.A.P. He made sure it happened. More
by redrandi
March 20, 2025
Very good courteous Professional Great service Loaner car very helpful It company is reliable I will come back Loaner car very helpful It company is reliable I will come back More
by mfallii
Other Employees Tagged: Scott Robinson, Brandon Tibbals, Anthony Persaud, Cosmo Laurino, Kevin Juman, Layla Narvaez
March 16, 2025
Although the service center was top tier as soon as i showed up for my appointment. As i was walking through the show room and waiting room it felt very airy. There was a lack of customer service. No on showed up for my appointment. As i was walking through the show room and waiting room it felt very airy. There was a lack of customer service. No one greeting me or asked if i needed assistance. Every one was sitting at there desk or chatting with other employees. This was my first time bringing my car there after coming to a dealer closer to my new home. More
by Ranchoo14
March 07, 2025
Technicians are buttoned up and fastidious great service timely and efficient, friendly too, look forward to next service. timely and efficient, friendly too, look forward to next service. More
by danweiss48
Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Brandon Tibbals, Anthony Persaud, Cosmo Laurino, Kevin Juman, Richard Johnson, Layla Narvaez
March 07, 2025
Nice service my English not so good sorry But anyway people nice only we was waiting for longer people nice only we was waiting for longer More
by tshim9999
Other Employees Tagged: Scott Robinson, Frank Trotta, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino, Layla Narvaez
February 18, 2025
I recently took my BMW X1 in for its annual maintenance and mentioned that I’ve been unable to update the vehicle’s software due to repeated “battery severely discharged” errors. The service team diagnosed and mentioned that I’ve been unable to update the vehicle’s software due to repeated “battery severely discharged” errors. The service team diagnosed the car and assured me there were no faults on my end, nor issues with the battery or alternator. They charged the battery to full and advised me to attempt the update at home. Unfortunately, the error persisted, leaving me unable to proceed. I immediately responded to their follow-up text message explaining the problem but received no reply. Frustrated, I researched potential fixes and even drove the car for two hours on the highway, as some forums suggested but i still got the same error message. I took the car to a local auto shop for them to check the battery and they found the battery was 90% full but the issue remained unresolved. After multiple ignored texts, I contacted BMW Genius, where a representative acknowledged a known software bug on BMW’s end. They advised me to bring the car in for a quick update push. However, when I arrived for my scheduled appointment, I was told the car needed *another full day of diagnosis*, forcing me to reschedule. This miscommunication wasted my time and added unnecessary inconvenience. More
by hay3261
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